HT1349 My brand new Ipod touch wont start up. tried connecting it to computer, nothing.  whats wrong with it?

My brand new ipod wont start up. tried connecting to my computer, still nothing. has never been started up. whats wrong with it?

The battery may need charging. Or just take it back for a replacement.

Similar Messages

  • Brand New ipod Touch wont turn on and isnt recognized by windows or macbook

    I just got my ipod touch and macbook today. When i press the button on top of the ipod, it wont do anything. Also, when i plug the ipod into my macbook and my other PC, they both dont recognize it. Nothing has come up on the ipod's screen. Should i take it to the apple store in my area? Thank you all!

    Hi--
    Welcome to the Apple Discussions. Sorry to hear about your iPod. If you're close to an Apple store, then I'd definitely take it in and have them look at it, especially if it won't turn on when it's plugged into the MacBook or the PC. Even if the battery was drained out (unlikely on a brand new iPod), it should start up when it's getting power from the USB bus.
    It's probably best to check out this list of Apple Stores:
    http://www.apple.com/retail/storelist/
    Pick the one closest to you, then make a reservation at the Genius Bar. It's been a while since I had to do that, but I think I had to wait until after midnight, or maybe until around 6 AM the day I wanted to go in.
    charlie

  • BRAND NEW IPOD TOUCH WONT APPEAR IN WINDOWS OR ITUNES

    I just bought a brand new 8gb ipod touch and when i plug it into my computer the it lights up and beeps but nothing comes up on itunes or my computer. I have a working ipod video that syncs and is recognized by my computer everytime (even with the usb that came with my touch). I have tried uninstalling and installing itunes and that did nothing. I have had no computer problems to date and that included problems with my usb port. I dont know what else to do. It won't appear in my computer ANYWHERE!!

    the usb connections work fine with my other ipod and camera. The computer makes a noise when i plug my new ipod in so i know that its not the usb cable or the port.
    I have restored my ipod and when i go to put it into recovery mode it give me and error message (#1611) and wont let me continue.
    when i called apple they said that, that error means its a hardware issue but I exchanged my ipod yesterday and i am having the EXACT same problem so its not a hardware issue. The apple associate then told me to disable all my antivirus software because it could be somehow blocking the apple mobile device thing but nothing is working still and i am back at sqaure one.
    Please if you have any more suggestions. I am sure that there is just some setting somewhere on my computer that is off. is there a windows firewall setting i should be disabling?

  • Hi i got a brand new ipod touch 4g a week back.as my friend said i jailbroke it with redsnow.but now i try to restore itunes is showing unknown error(3194).what to do?

    i jailbroke my new ipod touch 4g with redsnow and as i have no wi-fi i installed appsync and installous by placing .DEB files of the same in cydia via i-funbox on my pc and rebooted ipod.then i was able to intall any app.but i found jailbreaking is not good and voids warranty i tried to restore it.i-tunes downloaded the ios and then i tried to restore ipod i-tunes says 'unknown error(3194)'.i have latest version of i-tunes installed(10.5.3).i also have a broad band connection.
    i once tried to get SHSH blobs from tinyumbrella and i-faith but did not succeded.
    now ipod is very slow,stucks and also i-books is not supporting(shows configuration error.restore ur ipod).
    so for all these reasons i want to restore my ipod.so please help me.thank you guys.

    That is not true. Jaibreaking is not illegal and Apple can't seize your device if yu do.  The can just refuse service like help in this Apple forum.
    See:
    Jailbreaking iPhone Is Legal, U.S. Government Says - ABC News

  • IPod Touch, wont start up or connect to comp

    It simply wont start up. i press and hold the menu button and the lock button, the screen goes black for a second then goes back to the apple logo screen with the black background. Nothing happens when i connect it to my mac either. What to do?

    Okay..my ipod is really getting on my nerves. At random moments it will cut off and go into recovery mode and says it must be connected to itunes. I have tried hologn down the home button and connecting it but that does not work. And when i hold down the home and off/on button it still doesnt work. When i conenct it to itunes it usually doesn't even show up. And when it does it says that it is being restored, then it says there was an error and it couldnt be restored. I have the lasted ipodtouch update, and i dont know what to do.

  • TS1369 My brand new iPod touch 5th gen is not connecting to my pc or itunes

    I just got this it ouch yesterday. Apple keeps asking me to enter my password for my apple I'd I changed the email along time ago. Well I plugged it into my computer and nothing It won't charge or even show up. I tried looking into device manager the was no apple mobile device there I also tried uninstalling iTunes and reinstalled nothing still. Is it something wrong with my device I hat got it yesterday.

    See:
    iOS: Device not recognized in iTunes for Windows
    Start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Next see if this helps determine cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if you have an iPod or computer problem

  • My brand new ipod touch 5 says it is connect to the internet but I can't access anything

    I just opened an Ipod touch 5 and it says it is connect to my wireless internet at full strength, but when I try to use an internet based application it doesn't work. I can't connect to anything that needs internet.

    The problem could be caused by a firewall in the router.  For reasons that I do not understand, that will affect IOS (iPod/iPad) communication but will not affect computers or other devices.
    You will need administrative access to the router.  If a firewall is present, turn it off and test the iPod again.  If it works, turn the firewall back on but weaken it a notch and test the iPod again.  Repeat as required.

  • My brand new iPod Touch has asked me to connect to iTunes multiple times so it can be restored, what should I do if it continues?

    It has happened twice now after only two days.  I connect it to iTunes and it restores, and then after some use it will start to react very differently and slow, not function properly.  Then when I restart it says it needs to connect to iTunes again and be restored.  If this happens again, what should I do?

    Some Data may have become corrupted and if you are Restoring from Backup it is being put back into your Device.
    try a Restore as New...
    See Here...
    Backup and Set Up as New Device
    http://support.apple.com/kb/HT4137

  • Brand New Ipod touch can't connect to windows.

    I bought a brand new ipod touch today and when I connected it to my laptop windows comes up with a message saying that the usb device is not recognised. I have the latest update for itunes and all of the correct drivers are installed. I have tried resetting the iPod but nothing works. Anyone got any ideas? I'm running vista if this makes any difference.

    A Vista
    B Apple services are not well tuned for Windows
    C USB ports on some computers (don't use a hub, use direct to MB connections)
    iOS Device not recognized in iTunes for Windows
    iPhone, iPad, iPod touch How to restart the Apple Mobile Device Service (AMDS) on Windows
    I have to go into Services with iTunes closed, and restart the three Apple items, Apple Mobile, Bonjour, iPod.
    Safari 5.1 Apple Common software support 2.x also seemed to muck around a bit. All Apple software leaves behind reinstall caches of all verions too.
    AppData - clean out so that starts fresh
    Upgrade to 7 SP1. (I assume you are on SP2+ now for Vista)

  • Brand New Ipod Touch-Can't Get Music under "music"

    This is my very first Apple product EVER!
    Got a brand new Ipod touch generation 4.  Downloaded two albums on Itunes, then synced it with my Ipod touch.
    When I go to use my Ipod, I got to the "music" icon, but i have NO music.
    I go to the "more" option and 9 out of 10 times, I'm only given THREE options there "Compliations, Composers, Genre".  Only once or twice in the last 72 hours, have I had an additional option of "shared".  When i do have the "shared" option, I can see the music that I've downloaded.  I click on it as if to play it, and it sort of seems like it's playing it, but I hear NOTHING.
    Please help me, I'm so frustrated!

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             

  • Brand new ipod touch 3 frustrating slow wifi

    Dear all, I just opened my brand new iPod Touch 3 yesterday and it connected to my wifi network without any issue.
    But then, the browsing has been a joke. Not a funny one. It is slow like you have no idea. I could load only 4 pages in the whole evening. The google front was one of them.
    I was sitting right next to the router. It didn't help.
    I cannot say I was loosing the connection. Only that loading any page was next to impossible.
    My provider of internet is www.get.no in Norway.

    Update: I previously advised the following quoted manual set up. I thought had solved problem but it returned. I now have found I think the real root of slow iTouch on Airport Wifi Network. Seems wireless telephone is interfering on 2.4 freq. Channel for 2.4 Freq was set on 1. I have now changed to channel 6. I have now being operating Two iTouch at same time for several hours with no freeze and acceptable speed. Anyone else having hang ups, slow operation, etc. would suggest trying channel change on 2.4 Freq., especially if you have wireless tel. in house.
    Brad
    Quote of Maculu manual set up
    You open Airport Utility, click on manual setup, enter your WiFi password, click on wireless tab, click on radio mode drop down box, pick 802.11a/n-802.11b/g instead of automatic, Now click radio channel selection and pick manual, pick any random channel for each of the 2 frequencies.

  • Itunes asks to update my brand new ipod touch.. I do and now it wont work at all!!!

    just got my brand new ipod touch ... working good then itunes wants to update so I do now my ipod doesnt work at all! all I get is the apple and a line on face and wont even turn off!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • Bought a brand new Ipod touch 5th gen.  it wont activate...what do i do?

    Bought a brand new Ipod Touch 5th gen. it wont activate, what do I do?

    I'm having the exact same problem. I got a new one for my sons birthday yesterday and CANNOT activate it. Anyone know why?

  • I have a brand new ipod touch and it wont connect to itunes or my computer!!??

    I have a brand new ipod touch however when I connect it to my computer, itunes does not recognise it and neither does my computer. The drivers have downloaded and are showing working. I have tried uninstalling and re-installing itunes as discussed in support centre however nothing seems to work. The ipod itself just has the connect to the computer on the screen, is fully charged and when plugged in a little lock sign comes up for a second or two above the itunes icon!!! Let me know if you have any further suggestions please.

    Thanx for you suggestions, I used my old xp laptop...update software and my ipod connected however the memory is not large enough to hold my itunes library so I could see it was not the cable or the ipod at fault.
    I have tried to connect to my vista laptop again and have tried all of the suggestions in troubleshooting again...I have even upgraded to windows 7 to see if that cleared the problem....and....my computer has located my ipod but is only recognising it as a digital camera so back to the drawing board...
    Please have you any other suggestions???

  • I have just recieved a brand new ipod touch 8GB, it wont turn on and it wont either charge or recognise connection through ITunes. I have tried the hold down home and the power button together but no luck. Its absolutely dead, any ideas please ????

    I have just received a brand new IPOD Touch ,it will not turn on, i have connected it to my cmputer, it does not show that its charging and is not recognised in Itunes. I have tried the holding down the power and home buttons which also didnt work. Any Ideas Please ????

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar    

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