HT1349 My computer popped up with an update from iTunes several days ago. I downloaded the update and when I went to open iTunes, it won't open. I've tried to download again from the website, but it still gives me this error message. Missing MSVCR80.dll
My computer popped up with an update from iTunes several days ago. I downloaded the update. When I went to open iTunes on my computer, it gives me the following error messages...
Missing MSVCR80.dll file.
Error 7 (Windows error 126)
I tried to download iTunes again from the website and repair the problem, to no avail. I've tried several times, but cannot get it to open. I have a Windows 7 machine. My iPhone 5 and iPad work fine and have not asked me to update. I've never had a problem with iTunes before. I hate to delete it entirely from my computer and start over. I'm afraid I'll lose all the music I have downloaded there. What do I do?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates
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You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan -
Hi, All my music files have an exclamation mark on the left and when I tunes asks me to locate a window opens with I Tunes folders but I still cant see my music library . What can i do? Thanks
The red exclamation mark indicates that itunes cannot find your files.
Are the music files still on your harddrive. Look n Finder
Username/Music/iTunes/iTunes Media
If the files are there then keep the option key pressed and open iTunes. A dialog box will open asking you to choose your library. Select Choose and then navigate to the Music/iTunes Folder and click OK -
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Hi
I installed a upgrade of itunes on my windows computer
It came up with error message of msvcr80.dll I went to repair and to reinstall itunes but this didnt fix it
Please help meUninstall your existing copy of iTunes. Delete any copies of the iTunesSetup.exe (or iTunes64Setup.exe) installer files from your downloads areas for your web browsers and download a fresh copy of the iTunes installer from the Apple website:
http://www.apple.com/itunes/download/
(The current build of the 11.1.4.62 installer was changed a few days ago, which fixed the bulk of the reports of MSVCR80.dll/R6034/APSDaemon.exe/Error-7/AMDS-could-not-start trouble ... but the build number on the installer was not changed. So we're trying to make sure you do the reinstall using a "new good" 11.1.4.62 installer instead of an "old bad".)
Does the install with the new copy of the installer go through properly? If so, does that clear up the error message?
If you still have the same error messages cropping up, then try the procedures from the following user tip:
Troubleshooting issues with iTunes for Windows updates -
My iTunes update install failed. Error message says MSVCR80.dll is missing from my comuputer. What is that and where do I get it?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
My iTunes is not loading on my computer (PC). The error message says: MSVCR80.dll was not found
My iTunes is not loading on my computer (PC). The error message says: MSVCR80.dll was not found
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I have tried several times to install iTunes update 11.1.4 on my PC. I get a message saying that install was not successful and an error message of MSVCR80.dll not present, Error 7, (Windows error 126). I am told to reinstall iTunes, but nothing changes. What next? I've not had this problem with other updates requested by Apple.
I have also had the same problem with my Win 7 32 bit computer. I had great help from Apple techs in Montreal and Orlando for 2.5 hours. They helped me remove every trace of Apple products and clean the registry in two different ways. Each install gave the same problem! If Apple techs can't fix it (on some of our machines) then we are really in trouble. They promised to raise it with the "engineers" and get back to me with a solution. I am waiting and hoping. Otherwise maybe version 11.1.5 will have a fix ??
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I have to reset factory settings but Apple ID is old email no longer used. I can't recall the password and when I went to answer security questions it told me my date of birth was wrong. How do i rest password but get it sent to my current email address
Go to http://iforgot.apple.com to get help with your password.
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When I tried to update Itunes I get an error message that MSVCR80.dll is not available? How can I fix this? I am unable to update my iphone and Ipod. I can not open Itunes.
Click here and follow the instructions. If they don't work, perform a complete reinstallation (Windows XP, Windows Vista and newer).
(98954) -
i down loaded a rental movie and stopped part way through . i turned the computer on and off and when i went back on itunes it didnt show up on the rental playlist and movie playlist.how can i get the movie back?
Unless it has recently changed you can only watch rentals on the device or mac you rent them on.
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When downloading iTunes I get error message that msvcr80.dll is missing. I can't uninstall iTunes.
When downloading iTunes I get error message that msvcr80.dll is missing. I can't uninstall iTunes. How do I fix the problem?
You have to uninstall everything! Check out Turingtest2 remarks
https://discussions.apple.com/message/24652557#24652557 -
Blank screen in itunes store-please help im not very technical and when i click on my itunes app the screen is blank how can i fix this please?
See if any of the following fix it.
Try logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and tap 'Sign Out' on the popup and then log back in.
If that doesn't fix it then try closing the iTunes store app via the phone's multitasking bar and see if it works properly when you open the app : double-click the home button to open the taskbar and then swipe or drag iTunes from there up and off the top of the screen to close it, and the click the home button to close the taskbar.
A third thing to try is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot. -
I too cannot download latest itunes version. Apple needs to respond and fix what is certainly a software defect. Am seeing all of the same error messages including MSCVR80.dll is missing from computer. For Windows 7 a "Error 7 (Windows errror 126) appears. How do you get Apples's attention. It is impossible to link up with real support from their website?
Remove old Apple programs, and use Explorer web-browser. (Firefox or Chrome will not do)
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Need help to get itunes running on my PC so that I can back up my iphone.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
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