HT1349 My computer will no longer recognize my iPod. When plugged in iTunes sits at "Verifying Dennis' Books", and iTunes locks up. Thoughts to clear this, anyone?
When connecting my iPod to any of my PCs it hangs up while it is "Verifying Dennis' Books" (the name of my iPod). The iTunes session shows as not working in a Task Manager. The iPod works okay away from the computer, but I am close to finishing the books on it and need to clean it up to load the next batch. Any thoughts on how to get past this hang up? It's not like I can reset to factory settings, since I cannot even get far enough to do that effort in iTunes. HELP!
- Transfer itunes purchases to the computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- You can also redownload them by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- When they are in your iTunes library, connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup.
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My computer will no longer recognize my Creative Zen M:Visio
My computer has suddenly stopped recognizing my Zen when I have it plugged into the computer and so I am no longer able to download to it. I have tried uninstalling and reinstalling my software but that is not working. Does anyone have an idea as to how to get my player to be recognized by my computer when it is connected?!? PLEASE?
First use Rear usb ports. Sometimes the front one are not suppling enough power. Try a diffrent cord if available. Go to the recovery console follow link instructions here? http://forums.creative.com/creativel...ap&thread.id=3? Do a Cleanup>Reboot then try to connect.
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ITunes crashed and will no longer recognize my iPod Touch!
My new computer crashed last night while my iPod Touch was in the process of Syncing with my iTunes account. When it came back up it had to try and recover my iTunes Library. After it did I had to go into my stuff and find all my music and re-add it to my iTunes Library. That wasn't too much of a problem, I've got back all of my songs, but my apps are all gone and when I try to Sync my iPod Touch with my iTunes Library it gives me a message saying that my iPod Touch is Synced with another iTunes Library and can only be Synced with one at a time so I need to erase my iPod's memory and reload everything from my computer. The problem is that since it doesn't have any of my apps on there it would completely erase all of my apps and any data I have on them. So what I want to find out is how I can get it to recognize my iPod Touch again, or if there is a way I can save all of my app data from my iPod Touch and then reset my iPod Touch so that it will recognize it again and then just Sync it again to get all my app data back that would be great too. I just don't want to lose anything. I have seen several similar issues but nothing that really seemed to be the right fix for my particular issue so any help will be greatly apprediated!
Thanks,
L.M.- Transfer itunes purchases to the computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- You can also redownload them by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- When they are in your iTunes library, connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup. -
So I dropped my Ipod on the floor and the top half of the Ipod came off and the screen will not recognize my figure when I try to swipe it to unlock the screen what do I do. But keep in mind that I have no money to fix it so how do I get it to work again?
Likely because the drop broke something like the digitizer.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
HT201269 how come all of a sudden my computer will no longer recognize my iPhone?
my phone was working fine, and one day i pluged it into my computer USB as i always do, to check updates, sync, and load pictures on my computer. well a couple weeks ago, i did this as i did every day prior, and bang it doesnt work. went out and got a new USB charger cable thinking maybe i had damaged wires or somthing, but even then it still didnt work. when i took it to the apple store, they had no issues getting my phone to be recognized. I was also a bit upset and disappointed that the person who set up the appt for me to go to the apple store (an hour drive). please if you have had hea
Could be a problem with the USB port on your computer. Try a different port.
Also reboot the computer and reset the iPhone. To reset the iPhone press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem. -
If it matters, I'm using a PC that's still running Windows XP, but this isn't my first rodeo, and I know both how to use the software and what applications are and aren't compatible with my computer.
I searched the web for answers, most of which amounted to a shrug and a "Meh." I called Apple support, who took a couple days to look into it, then had a supervisor call me back. His response, essentially, was a shrug and a "meh." So I'm kinda stuck. Any help you folks could give me would be much appreciated.
In addition, I've been reading a fair amount on how iOS 5 will cause a whole host of problems with the 32gb 3rd gen touch... is this true? And has Apple resolved it, or are they essentially force-retiring this model?Dear Re_trace,
Don't you feel cheated and conned by this product. I am 50 years old and from what you write I can see you know a lot more about your computer than I do about mine. Additionally I live in southern Africa (in fact I live in one and work in another, neither of which appear on the drop down list when you start looking at asking Apple directly for help) and feel they shouldn't allow people to sell their products here (I bought it in a shop that sells i-Macs etc. - not off a guy on a street corner!)if they can't offer support.
I have just been going from error code to another, losing my music that took me hours and hours to install and catalogue/modify in the library etc. and now I've had enough of it.
Essentially it seems to me we have bought faulty products, and made Apple richer than Microsoft in the process.
I'm turningmy back on this bloody iPod Touch, giving it to my son to see if he has the ability and interest to get it working, and if he hasn't I'm just goinbg to have to sell it to a sucker who also wants to buy into the dream, until he wakes up to the reality of shoddy product. hours in front of a computer screen, a fortune in downloads (here I only have about 5 to 10 kb per second download speed), trawling the internet looking for people than have also suffered at the hands of an obviously fatally-flawed system.where every time Apple just recommends to install the latest version of iTunes.
I for one would rather have my money and my wasted time back............
I know I didn't help, but really I don't have any axe to grind against Apple, it's just that the hype in no way lives up to the reality. Look at all the people begging for anwers to their problems on this web-site! I know the shop in Mozambique won't give me my money back, but Apple should, and if Ford sold cars as reliable as these iPods, they'd be banned from selling them........
Or am I just too old to realie how exciting it is internettingf all over th eplace to try to fix what is actually an inferior Walkman........
Good luck solving your problem, and I hope you think that all the effort you are putting in (and which I have now given up putting in), is worth it.
Hope you solve ht eproblems!
Nick -
My Macbook Pro will no longer recognize my iPod mini...
My iPod mini has worked well for over two years now. I haven't connected it since I downloaded the latest iTunes (7.6.2). I also just dropped it on a relatively hard floor (thin carpet, with tile underneath it). When I picked it up and plugged it in, it showed a folder icon with an exclamation point. It does not seem to be charging and it is not recognized by my computer at all. I tried the the first 4 of the 5 R's and nothing happened. I cannot restore my iPod because my computer won't recognize it, whether in Finder, iTunes or in the iPod updater program. Does anyone know of a way to fix this, or is my iPod broken?
Hi there joe.l,
If I understand correctly your computers DVD/CD drive isn't seeing your install disc to boot from. If it is also not recognized in the OS when you boot, I would recommend the following section of this article to help you out here:
Get help with the slot-loading SuperDrive on your Mac computer
Accepts discs but they don't mount or are automatically ejected
Make sure the drive is not placed upside down. The aluminum enclosure should be facing up as shown in section 1.
Check the disc's surface for scratches and dirt, since these things can prevent the disc from appearing on the desktop.
Connect the MacBook Air SuperDrive directly to the computer's USB port instead a USB hub.
Reset the System Management Controller (SMC).
Ensure your drive can read the specific type of disc being used. The System Profiler or System Information may provide additional information regarding what media your computer supports.
OS X Snow Leopard v10.6 or earlier: Open Apple System Profiler by choosing "About this Mac" from the Apple () menu. Then, click More Info.
OS X Lion v10.7 and later: Click the Apple () menu and then hold down the Option key. Choose System Information from the menu.
If the disc continues to not be recognized, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.
Thank you for using Apple Support Communities.
Regards,
Sterling -
itunes has gone from working fine to not opening overnight! When I click on the icon I get 2 messages: MSVCR80.dll is missing and then windows error 126. Can anyone suggest a remedy?
Hey there Riab,
It sounds like you are unable to launch iTunes due to this error message. I recommend removing iTunes with the following article to get iTunes AND its associated programs uninstalled:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
When that is done, download and install iTunes from this page:
http://www.apple.com/itunes/download/
Thank you for using Apple Support Communities.
Regards,
Sterling -
Itunes will no longer see my phone when plugged in... worked fine before update. any clues?
I have tried unplugging, rebooting, etc. anyone have any ideas??
Howdy there On The Road,
It sounds like your iTunes is becoming unresponsive when you plug in either your iPhone or iPad. A number of things can cause the issue, and I have a great troubleshooting article for you to use:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/ts3219
Thank you for using Apple Support Communities.
All the best,
Sterling -
MacBook Pro will no longer recognize new SSD via USB
I just received a brand-new 512 GB Samsung 840 Pro SSD from Newegg this morning.
I own a 15-inch MacBook Pro (Mid-2012) with 16 GB of RAM and a 2.3 GHz Core i7 running Mavericks (10.9.1).
Earlier today, I plugged in the SSD via a third-party USB-to-SATA adapter that I also purchased from Newegg at about the same time. The machine recognized the new drive, and I opened up Disk Utility to format the drive as Mac OS Extended (Journaled).
Once that finished, I used Carbon Copy Cloner to clone my existing HDD to the SSD. Before it began, the program asked me to create the Recovery HD, so I enabled that option. The rest of the process proceeded smoothly. I quit CCC, ejected the drive, and put it away for the rest of the workday.
When I arrived home tonight, I plugged the SSD back into the Mac in hopes of test-booting it externally. Unfortunately, the machine will no longer recognize that anything is plugged into the Mac. I find it highly unlikely that the USB adapter could be malfunctioning; I unboxed it this morning and it's been mere hours since the successful clone attempt. I also find it hard to believe that the SSD could be broken, either.
I tried to disable rEFIt and manually invoke the boot selection screen, but even when that happens, the drive fails to mount. For the same reason, I can't erase the drive to start over, either. I've tried both USB ports, as well as rebooting with the SSD connected and unconnected.
My research tells me that people often have problems trying to get SSDs to boot when they've been installed in the drive bay, but nothing I've seen suggests anyone's had a problem booting from the external SSD after a successful clone attempt. What am I missing?I'd start by resetting the SMC. Follow the method for "a battery you should not remove yourself."
http://support.apple.com/kb/ht3964
I have no experience with Samsung SSD's, but I've read a number of posts here of people having problems with some of them. That could be a possibility.
The other thing you could try at this point is to swap the drives. If it's cloned already and the drive is good, it should boot. That would indicate the enclosure failed after the copy. -
My pc no longer recognizes my ipod. What can I do
My pc will no longer recognize my ipod touch. I looked in my computer not there. ITunes does not see it either. However, when I unplug it from my pc I get the usual sound of hardwear being disconnected. Any ideas on how to get my pc to see my IPod?
Try putting it on Recovery mode then restore it..
Press or Hold the power and home keys 10 seconds.
Screen goes black, now release the power button
Make sure you do not release the Home key until
your iTunes says "We have detected an itouch
in recovery mode."
After this its simple all you
got to do is a simple restore using your iTunes -
IPod will not update when plugged in iTunes.
My iPod when plugged into iTunes, it says updating but after about 3 seconds it says that it couldn't update because the Compaq_Owner's Playlist had been deleted or no longer exist. I am not really sure what to do. My iPod is completely empty. If anyone could help me out i'd be greatly appreciative. I really need it before Wednesday of next week because I have a ten hours drive and we all know how radid stations can be.
http://discussions.apple.com/thread.jspa?messageID=607312򔑐
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My computer and I Tunes no longer recognizes my iPod touch.
My computer and iTunes no longer recognize my iPod Touch so I cannot sync it.
See Here for
iPhone, iPad, or iPod touch not appearing in iTunes
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
Try this First... You will Not Lose Any Data...
Turn the iPod Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the iPod On...
http://support.apple.com/kb/ht1430 -
My computer no longer recognizes my iPod Touch. And the iPod Touch does not recognize that it is connected to a computer. It has worked great for many days until today.
I’ve tried two different Apple cables.
I’ve tried different USB ports on the computer.
I have rebooted both the Mac and the iPod.
I’ve wiggled the cables and checked for dust in the connectors.
The iPod charges using this same cable connected to wall wart. That’s a good sign.
Both the Mac and iPod seem to work fine separate from each other. They just won’t talk anymore.
Mac mini
1.83 GHz Intel Core Duo
OS 10.4.11
iTunes 9.2.1
iPod Touch 32GB, version 3.1.3 (7E18), model PB533LLI found this possible solution on another support thread, so I tried it.
turn off iPod
hold Sleep and Home buttons to start it.
When Apple appears, let go of Sleep button, but keep holding Home button.
When screen goes blank, let go of Home button.
Connect cable and check iTunes to see if it has conencted.
This did not work for me.
I then turned off the iPod, restarted the Mac, and restarted the iPod normally.
I connected them with the cable, and it works like normal. :-) -
Immediately after I downloaded the latest firefox security update my computer will no longer access the internet. I still have a fine wireless connection but Firefox, Internet Explorer, Itunes, and every other program will no longer access the internet, saying there is a connection error. I even tried restoring my system to a previous date but it said that a security program was preventing it from doing so.
What's the security program called? Is it '''Win 7 Security''' by any chance? There's a rogue AV app that will prevent internet access by that name. It comes in many different flavours, but it's basically the same product with different names depending on the operating system its aimed at. See screenshot.
Do you have another computer you can use to download Malwarebytes? Or can you get a friend to download it for you and copy it to a USB drive? Download from here: http://www.malwarebytes.org/products/malwarebytes_free
You can use the USB drive to transfer the program to your own PC and then install it.
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