HT1349 My ipad has the apple logo stuck on it. How do I get rid of it?
I can't get my iPad to work. The Apple logo is frozen on it. I can't get it off to get it working again.
There are two things to try. If the first thing you try fails, try the next.
Two Button Reset.
This is the least likely to result in loss of data. Read that again, especially the phrase "least likley."
Unplug the iPad from the computer.
Press and hold both the home and the sleep/wake buttons (ignore the red slider) until you see the silver Apple logo.
When you see the logo, let both buttons go.
If this worked, you should see an icon instructing you to connect to iTunes. My guess is that the reset did not work.
DFU Restore
This will very likley result in loss of data.
Plug the iPad into the computer.
Ensure that it is running the latest version of iTunes and that it has access to the internet.
Press and hold both the home and sleep/wake buttons for exactly eight seconds.
Release only the sleep/wake button but continue to hold the home button for another five seconds.
Let go of the home button, then look at the computer screen for an instructional popup.
The popup should say "iTunes has detected a device in recovery mode. . .(etc)" Click accept to all boxes and let iTunes download and install all of the latest device Firmware and Software.
If no popup appears, repeat the above DFU instructions. If you 've never done a DFU, it may take about three attempts to get the timing right.
Similar Messages
-
I have 4 Trojan Horse viruses on my external drive I use for Time Machine. My MacBook Pro hard drive is clean. I have eased the external drive 3 times using Disk Utility and it still has the 4 Trojan Horse viruses. How do I get rid of them. I am using 10.8.3 Wayne
ksu62 wrote:
The infection names are: classload.jar-719ef6a5.zip
classload.jar-5db452le31.zip
ar3.jar-6ce3b2f-45l483f.zip
classload.jar-lef99412-63bsd3fl.zip
Those look alot like file names and not infection names. I don't find any reference to anything like that on Norton or VirusTotal. Since you said these were Trojans, I would expect to see "Trojan" as part of the infection name.
".jar" files are executable Java applets. The random alpha-numerics would seem to indicate a cache file, likely from a browser with Java enabled. And we all know what ".zip" means.
Worst case is that you had Java enabled in a browser and were infected by one of the late variants of the Flashback Trojan over a year ago or one of a couple of other attacks using the same vulnerability but targetted against a small number of political sympathizers. Much more probable is that thes were Windows only Trojans. Hopefully you have a fully up-to-date OS X, including Java, and have disabled Java in all your browsers by now. -
I was trying to update my ipad operating system and I thought it was done. When I disconnected it from my computer the ipad went blank then the apple logo appeared midscreen with an elongated oval across the screen under it. Now nothing on the ipad works. I think it was backed up on my computer but I can't find anything that will allow me to sync the two or regain functionality on my ipad. Any suggestions?
Hi,
I would put the ipad in recovery mode and redo the update, once that is done you could restore the ipad from your backup and you would not lose any data.
http://support.apple.com/kb/ht4097
Ricc -
My iPod classic is still on the apple logo and I can't get rid of it. It will not let me restore the iPod or anything. Not sure what to try next.
Try this Hard Reset
After charging till full charge, at least 2 hours (preferably 4 hours)
Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Test the sound again.
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
Good Luck! -
http://www.trovigo.com/?ctid=CT3317209&octid=EB_ORIGINAL_CTID&SearchSource=69&CUI=&SSPV=&Lay=1&UM=2&UP=SP3199643D-CBC6-43DC-83A2-C75D9D0561E7
I haven't done anything to add this in and have checked all the settings in Options and cant find anything that will change it.
If anyone can help with this that would be great!
Corrinhttp://malwaretips.com/blogs/trovigo-virus-removal/
-
iPad went black and has the apple logo with a little wheel at the bottom. Tried turning on and off doesn't work.
Try a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414 -
I have downloaded ios 6 on my ipad 2 but it wouldn't install and now my ipad won't work (just has the apple logo on the screen periodically) and it won't reset. Any ideas folks? Thanks in advance.
Try restoring the device using iTunes. Connect the iPad to your computer and when iTunes opens, select your device on the left side, then click on the summary tab, then click on Restore.
After the device is restored you will have an opportunity to restore from your backup. Restore from the backup when you are done and then sync with iTunes.
if that doesn't work, try recovery mode.
http://support.apple.com/kb/ht4097 -
when i start my ipad 3 the apple logo appears but then a loading bar appears and it stucks i have restarted it but nothing is happening pleeeeease help me! i love my ipad sooo much.....!!!
Try this first.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
If that does not help, you may have to restore your iPad.
iTunes: Backing up, updating and restoring iOS software.
If that doesn't work - You will have to use recovery mode
iPad: Unable to update or restore -
I tried to do the 7.0.4 update on my iphone 5 and now it has the itunes logo stuck on screen and when I plug into itunes it states my phone needs to be restored. I don't want to lose all my stuff.... ideas?
here is solution
http://support.apple.com/kb/HT1808
You have already lost it at this stage
but you have a backup of course -
i have the i phone four and just uploaded to my computer and now it will not work has the apple logo with a long oval bar under it
It may be that it is stuck loading. You will want to probably first attempt a Hard Reset (Home Button + Power Button for 5-10s until it restarts with an Apple Logo then let it load up) and see if this will get it working.
-
My iPad has the Itunes logo and USB cable on screen. Can I still back up my files?
If you haven't already done so, its unlikely.
You can try holding both the home and power buttons at the same time until the apple logo appears on the screen, then let go. -
Hi
I've just reset my iPhone 4s as I was planning to sell it on. After the normal stuff you see on a reset I've been left with a phone that just has the apple logo on the black screen and it appears to be frozen and wont do anything?? any ideas?
I've tried holding down top button and round button which makes it go off but as soon as you push top button again it comes back and again its frozen.
Thanks for any ideas in advance?You need to put your iPhone into recovery mode to restore it: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
-
Some times when I press the home button to read my finger the screen becomes black and it shows the Apple logo, this take a few seconds to get back the screen and this has been happening even 3 or 4 times in a row!
What should I do?Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
-
When I power up my iPad Air the Apple Logo comes up like it should then the lock screen only comes up for a second or less so I can't swipe it fast enough to get to the home page. The lock screen just disappears. I have to hit the sleep/wake or home button to bring the lock screen back up so I can swipe it. Have others found this situation with the iPad Air. I have an iPad 2 and it does not happen at all. The Apple store checked it out. One rep said to me this is unusual and had a tech check it out and they said this is normal. If the iPad is suppose to be user friendly, why this extra step to get to the lock screen? Are other owners of the iPad Air having the same problem? If so, what have you done to correct it?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
Cheers, Tom -
My iphone went dead and now has the apple logo blinking on and off
my iphone 4 went dead and now has the apple logo is slow blinking on and off when it's plugged into my computer. I cannot stop it. Tried a hard restart but nothing happened.
Morning blgarratt,
Thanks for using Apple Support Communities.
If it is showing the Apple logo with no progress bar or a stopped progress bar, for over ten minutes.
For troubleshooting on this, take a look at this article:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Hope this helps,
Mario
Maybe you are looking for
-
Multiple Users/Logging In Problem
Using Multiple Users I added a second user to our iMac DV400 (blueberry, slot loading) running OS9.2.1. The problem: now we can only log on to the second user's desktop and can't access the primary user's desktop. Since the second user is set up with
-
Can I add a secondary location for Final Cut Pro Documents?
Hi Guys, I'm working on a large project which has taken up most of my 2tb hard drive which I use for my final cut pro documents (capture scratch, render files etc). Is it possible if I plug in another hard drive to use that as a secondary location fo
-
Man iOS 5.1, my iTouch won't turn on
My iTouch 4g won't freaking turn back on after I tried to upgrade the iOS crap. There was an error and iTunes and it was not responding. What could I do?
-
In iDVD when I preview my video the menu works fine, but when I play it in my DVD player on the tv it skips the menu completely and goes straight to the slideshow. How do I fix this?
-
How TM process is works for GR and GI ??
Dear All, I am new in TM and I want to know how it works in real time and how I can configure this into SAP. Please anybody tell me. Thanks & Regards