HT1349 My iPhone 4S is frozen and will not turn on or off. Help??
My iPhone 4S is frozen and will not turn on or off. Help??
Press and hold both the Home and Power buttons until it restarts.
Similar Messages
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HT4623 my iphone is in recovery and will not turn on.how do i fix it?
my iphone is in recovery and will not turn on.how do i fix it?
same issue!! i was trying to backup/update my phone last night. woke up this moring and says error. phone wont turn on or off, just has the usb picture, saying connect to itunes. but when i try to it says phone is in recovery and must be restored first. is there any way to just get the pictures off the phone before restoring it????
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My iPhone 3gs has frozen while doing update 5.0.1 I think it was. All it shows is the iTunes logo and the usb cable on the screen. I will not turn on or off. I have tried reconnecting to iTunes but nothing happens. Have held both buttons for 10 seconds etc and nothing is working! What can I do?
Here are Apple Steps: http://support.apple.com/kb/HT1808
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My 4s iphone has frozen up and it will not turn on or off. I have deleted the old itunes and reinstalled new itunes. Then I tried to restore but to no avail. It just keeps showing itune symbol and the usb plug on the phone.
Here are Apple Steps: http://support.apple.com/kb/HT1808
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My iphone 4 shutdown today and will not turn back on
My iphone 4 shutdown on its own today and will not turn back on.
Make sure the Battery is Charged...
See Here for
Frozen or unresponsive iPhone
Also, Try this... You will Not Lose Any Data...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... (But can take Longer...)
Release the Buttons...
Turn the Phone On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414 -
need help. my iphone died and will not turn on. its been plugged in for a hour and nothing.
i plugged it into my lap top. nothing
i played with the buttons. nothing
i cleaned the charger port . nothingAssuming your iPhone is well charged, place it in recovery mode as described here. You may have to try this more than once to succeed.
http://support.apple.com/kb/HT1808 -
My 1 week old iPhone 4s was charged 100%. Worked perfectly one minute, the next it had shut itself off and will not turn back on. I tried putting it on the charger with no change. I hit the power button on top, nothing. I've tried everything is it just dead?
Try leaving it plugged in for at least 10 minutes. Then try to do a hard reset of the device: Hold the Power button and the home button until you see the Apple Logo... may hold for at least 10 seconds if you don't see the Apple Logo popup.
If that doesn't work force recovery mode.
Press and hold the home button and connect the phone to your computer with iTunes open.
iTunes should see the phone in recovery mode and allow you to restore it.
If it still does not work, the phone may need service at this point. Call Apple Care or setup an Genius Bar appointment at a Apple Retail Store. -
NEED HELP PHONE SHUT DOWN AND WILL NOT TURN ON. IT IS PLUGGED IN BUT WONT POWER ON THERE IS NO PROBLEM WITH THE CHARGER I HAVE TRYED 3 DIFFERENT ONES CAN ANYONE HELP OR DO I NEED THE APPLE STORE??????
Hello jaicob1990,
Try the steps in the article below; it will give you multiple options on how to resolve the issue.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
My IPad just went black and will not turn on or off. Nothing happens. Help!
How can Iget my IPad to come on? It jus went black. It will not turn on or off.
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
Iphone 4 is frozen and will not restart, reboot, restore
iphone 4 is frozen and won't shut off. the sleep and/or home buttons don't work either. Tried to restore from itunes, but because my phone has the "find iphone" function on, it won't let me (you have to turn that function off on the iphone - quite impossible when THE IPHONE IS FROZEN! Then I tried to contact support, but because I don't have the serial number (which i can find on the iphone - IF THE IPHONE WASN'T FROZEN!!!! - I can't get support. This is beyond ridiculous. Its 10:48 at night and no Apple stores are open
Not sure what you mean by the "sleep and home buttons don't work either". Have you tried holding them both down at the same time and continuing to hold them down until the Apple appears (up to 30 seconds)?
Cheers,
GB -
2 day old iphone 5s turns off at 95% battery life and will not turn back on. HELP
So I had an iphone 4s for two years, the battery started to not last as long, so with my upgrade I got the iphone 5s (greatttt). Anyways I had it for a month then all of a sudden I wasn't getting calls, it took over a minute for me to even get a call to send, then once I was on the call others couldn't hear me well, then it would drop (no problems with service, always happened with full bars). Brought it to Apple store, they told me it was a combination between the phone and my SIM card. They gave me a new one and recommended I go to verizon to get a new SIM card. That same day literally 3 hours later, the phone turned off randomly at 65% battery and WOULD NOT turn back on. I had to go back to the apple store, they restored my phone and almost gave me another new one. However they tested the battery and everything and came to the conclusion it was okay and that I needed to restore the phone and set it up as if I did not already have an iphone (not use icloud to bring EVERYTHING over) So we did that and it started to work, that was two days ago. Over the course of the last two days I have SLOWLY downloaded my previous APPS, however the only way to download those are to do it from the "cloud" because apparently I can't just get them from the app store. Well yesterday I got the blue screen of death, however it came back, I thought nothing except that it was over worked. Tonight it went down to 1%, I left it on the charger until it was at 96%. I had NO APPS open. Went to my calendar and added a event for tomorrow, put my phone down and then ten minutes later looked at it and its turned off. It will not turn on, I tried rebooting pressing both buttons, Ive plugged it back it, switched outlets, switched cords, NOTHING.
Of course I wish I never got the iphone 5s at this point.
What now?
Back to Apple again?Yep.
Just like cars, you lucked on a lemon. -
TS1363 hi my iphone 4s has cashed and will not turn on ? can you help
hi two days ago my iphone 4s crashed and now will not turn back on ?can you help
Press and hold both the Home and Power buttons until it restarts.
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HT4623 my phone is frozen and will not turn on
My phone is frozen. Will not even turn on
Hi there wltjjt19,
You may find the troubleshooting steps in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W. -
My ipod touch is frozen and will not turn off or reset
Hey, i sorta broke my brothers ipod that he adores so much for some reason. it is basically frozen and the screen looks like a monster truck ran over it. it also locked up. i already broke the news to him. he said by him a new one or get apple to fix it. Now I don't know for sure but my friends say repairs cost more than the ipod it's self and i cant find a 64 gb ipod any wear on the internet for a good price. so can any on help me fix it or should I just pay $290 for a 3rd gen ipod?
OKAY I MANAGED to get buy a screen replacement so i think i have that fix but it still wont budge
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The phone is physically intact, but you can see the LCD is cracked behond the glass. I have tried plugging it in, tried putting it on the charger, and resetting it using the off and home buttons, bit response. I don't need the phone to work, but I do need to be bale to back it up in order to restore to the new phone. Is there any way to extract the data or back up the hard drive without repairing the phone? Just curious what my options are before I spend cash trying to fix the phone and find out there was another way to get the data. Any thoughts here or should a good repair shop being able to create a backup somehow?
Im not going to be much help because I don't know of anything else to besides take it somewhere that fixes electronics and see if they can get it off some how maybe if you take it to an apple store they can do something to get your information.
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