HT1349 My ipod say no volume available and therefore I have no sound thru the earphones

My ipod says no volume available and therefore I have no sound in the earphones or thru an aux cable.

- Have you tried a reset. Nothings will be lost.
Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Do the speakers work?
- Have yo tried another pair of headphones?

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