HT1349 My iPod touch 4g's screen went white and now it won't reboot or connect to iTunes

I was just on my Facebook app and then I clicked on a link. It's a link that doesn't usually do anything to my iPod. Then, the screen went white. This sort of happened the other day, too. I've tried to reboot it several times, but it won't do anything. It won't connect to iTunes, either. What can I do?

Try posting in the iPod forum. This is the iPhone forum.

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My ipod touch 4 's screen went white after i dropped it.

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iPod touch 8 GB
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iPod touch 8 GB (4th gen.)
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Clearly, it's not inexpensive. You might wish to try a few things yourself.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.

I just got a new docking system so i plugged it in and put in my ipod, then straight away my screen went white and now its not doing anything! please help!!

! just got a new docking system so i plugged it in to my computer because it wasnt the wall charge type, so I put in my ipod, then straight away my screen went white and now its not doing anything! i press the home and lock button nothing happens... then i plug it in my computer it doesnt come up in itunes or even the copmuter. please help i can not live with out my ipod!

Your post is abit confusing, especially on getting those weird messages and emails,( assumed in your Windows machine.)
Most likely you have Restored the iPod using the new Macbook pro, using the same name as that in your Windows machine, hence the duplicate name warning, as it is trying to sync Automatically.
If you are syncing your iPod to both the Mac and Windows, you must set it to Manually Manage Music, in the first machine that you setup iTunes with the iPod. Read thsi Apple Support Article
In iTunes, Preference, tick on Prevent devices syncing automatically
Hopefully your music are still in both your iTunes library,
Connect the iPod to the Mac
Restore it (just to fix any filesystem corruption by the Windows end)
Set it to Manually Manage Music
Sync your selected songs in your library.
Whern sync complete, Eject it
Connect it to your Windows PC.
Select the song in the library
Sync it.
It should work if your ipod Hardisk is not giving any problem.
Good luck!

IPod touch 3rd generation crashed while updating, and now it won't turn on, and it wont charge or be recognized in iTunes; it's been like this for 3 days now. Please help,..Thanks!

iPod touch 3rd generation crashed while updating, and now it won't turn on, and it won't charge or be recognized in iTunes because it's completely dead; it's been dead for 3 days now. I've tried pressing home/sleep buttons for reset but nothing works, I've tried using different usb ports to charge it, but nothing seems to work. Please help asap. ...Thanks!(:

After charging the iPod for half an hour, see if placing the iPod in recovery mode will allow iTunes to see the iPod so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

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I know it's a tad late, but I recently updated my iPod touch 4th gen to iOS 6 and now it won't play any of my music. It will play Spotify and YouTube just fine, but it won't play my music. It will just skip to the next a d the next and the next after a second or two without any sound. Please help! Thank you.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

HT4623 I installed ios7 on my iPad 2 yesterday, this morning it wouldn't open the weather channel app. I thought maybe I should power it down. When I held down on the power button the screen went black and now it won't do anything. What do I do now?

I installed ios7 on my iPad 2 yesterday, this morning it wouldn't open the weather channel app. I thought maybe I should power it down. When I held down on the power button the screen went black and now it won't do anything. What do I do now?

Try a reset: Press and hold both Sleep/Wake and Home buttons until the Apple logo appears.

I was updating my iPhone 5S, suddenly the screen went black and now it won't turn on. Plugged it into my computer and it said "USB Device not recognized..." HELP!!

I just went to update my iPhone 5S as it asked me to, and it got to the point with the apple logo on the screen and the black loading bar underneath, but then the screen went black and the phone now won't turn on? I went to plug it into my computer and it said "USB Device not recognised"..
PLEASE HELP ME! It's 1am here in england, I need to be up at 6am for work and won't be able to get up without an alarm... my only option is so stay awake!

Nothing happened, i managed to get my computer to recognise it and now restoring... but it says 3 hours remaining?! Will i lose everything?

I got a brand new ipod touch 5th. i backed it up and now it won't turn on. Why? what's going on?

I bought a 5th generation iPod touch. everything was working fine. until I tried to back up my music from iTunes. it said it would restart after "backing up" and it didn't. this is the second iPod this has happened to. I left the last one on the charger and plugged in for a whole night and half a day. and it still wouldn't turn on. So I returned it thinking there was something wrong with it internally since I got it at Wal-Mart . now it's happening again and this time I just went to the apple store to since it was the most reliable place to get an iPod but it's still happening . how long am I suppose to wait? or am I doing something wrong? All the iPod information is showing up on iTunes. and it's all up to date.
what's going on?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

3G Nano.... Screen went white and now no longer able to turn it on

Same as some others... Received 3G Nano for xmas. Everything was fine on xmas. Today, I connect it to iTunes and it said my Nano software was out of date. I upgraded it. Everything seemed ok for a while. I then started watching a movie I downloaded from iTunes and about 1/2 way through the screen just went white. I pressed Menu and Select at the same time to try to reset and the Nano turned off. Now I cannot turn it on. I try to connect it to my USB - no dice. I try to charge it through a wall outlet and no charge icon shows. It appears dead.... I've only had it for about 24 hours! Any ideas?? I am running iTunes 7.5 (the latest).

All,
I had the same issue on my new Ipod Nano. It works now! I did the following:
1) Called Apple. Apple told me the next steps.
2) Toggle the Hold switch 6 to 8 times. I did 10
3) Press the center button and the PLAY button! Hold for ten seconds
4) A check mark appears!
5) Connect to computer and restore your Ipod!
6) Thank me later!
SW
Steve,
You said that happens when it froze. The steps are not always the same. Like if it froze.
And so what don't lie. I had the white screen it never fixed with ur sulution.
So the fix you provide is not going to fix everybodys problem.

I have just recieved a brand new ipod touch 8GB, it wont turn on and it wont either charge or recognise connection through ITunes. I have tried the hold down home and the power button together but no luck. Its absolutely dead, any ideas please ????

I have just received a brand new IPOD Touch ,it will not turn on, i have connected it to my cmputer, it does not show that its charging and is not recognised in Itunes. I have tried the holding down the power and home buttons which also didnt work. Any Ideas Please ????

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iphone's screen went black and now it won't stop vibrating..

My iPhone's battery was at 20% and I tried calling my fiance and the phone's screen went black. When I tried turning it on/off, it starting vibrating out of control, and it still is. I tried plugging it in but iTunes can't detect it. Help!!

hold down the two buttons past the sliding powere bar If it dont work let the battery run down

My ipod touch 2nd gen got too hot and now it won't turn on

My ipod touch 2nd generation got way too hot but now it has colled down it won't turn on.

Um dead.

My daughter tried to open a game on her Ipod touch and the screen went white and I can't get it to do ANYTHING...I've tried holding the sleep/wake button and it does NOTHING, still only a white screen.

My daughter tried to play the My Horse game on her Ipod touch that she got for Christmas and when she opened the game it said something about sending "push notifications" and gave the choice of "don't allow" or "ok"...we chose "don't allow". After that the screen went white and now we cannot get the Ipod touch to respond to anything. I tried holding the sleep/wake button to try to restart it and it doesn't seem to work. Any suggestions to get this device working again???

Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If that doesn't work, try a Restore:
From iTunes, select the iPad and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad.
There's more that you can do. Post back if none of the above solves the problem.
By the way, I always allow "push." That allows the app developer to "push" information to your device rather than waiting for you to ask for it. However, "don't allow" shouldn't cause the problem that you're experiencing.

IPad 1st generation turned it on and clicked on an app then screen went blank and now I can't get it to do anything at all

iPad 1st gen..help-clicked on an app and the screen went blank and now it won't' do anything-can't turn it off and it's getting hot. How do I remove the battery.

You cannot remove the battery on the iPad. If it is getting very hot, unplug it from power, if it's plugged in and set it down somewhere to let it cool off. Set it on something that cannot catch fire - as bizarre as that sounds. Set it on something that will not burn.
After it has cooled off, then try to restart it. If it will not start, try a reset.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Ipod touch 6th gen screen went black

My daughters ipod touch 6th gen screen went black. Im not sure what to do to fix it. Ive tried to charge it but nothing happens. Does anyone have any ideas?

Hello, miller.lala78.
Thank you for visiting Apple Support Communities.
I understand that your daughter's iPod touch will not respond. I would start with going through the troubleshooting steps in the article below.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
http://support.apple.com/en-us/HT201412
Cheers,
Jason H.

HT1349 My iPod touch 4g's screen went white and now it won't reboot or connect to iTunes

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