HT1349 New software versions of iTunes and Safari hanging my XP system.

I have updated my software versions of iTunes and Safari in response to update message. Upgraded software is now causing my XP system to hang. It looks as if neither of the new versions can access the internet.

In the course of your troubleshooting to date, have you worked through the following document?
Apple software on Windows: May see performance issues and blank iTunes Store

Similar Messages

  • HT201263 My iPhone 5 is still frozen after this, doesn't work the sleep/wake button pressed with home button, only the Apple logo with a download line below (I was downloading a new iPhone version from iTunes and the cable disconnected)

    Please help me, the window is frozen with the Apple and download logo.

    First, Thank you a lot for answering my question!
    My problem is that since almost 2 hours the window is black, with the Apple logo, and the startup line filled at the very beginning. I own a Macbook Pro, I noticed that this product USB ports are made for the original iPod and iPhone USB's entrances, not for the new smaller iPhone 5 USB connector, so if I plug it in all, the computer doesn't detects it, so I need to take a little out. Well, I downloaded all my apps, because this iPhone is new, so I downloaded my apps bought and stored on my computer and then installed the software.
    Well, it reseted as you said, and then the window went just like I described, but accidentaly the cable went out a bit, cutting the installation process. Then it froze and keeps like that. I did the buttons thing, but doesn't work. Is there something I can do? Happy Holidays and thank you!

  • Just updated to the new software version... and lost all my music.  Anyway to get it back?

    So I went to update, had to clear room on my computer (it told me it needed about 28gig to compete update), it went through the whole update sucessfully, but none of my music, contacts, notes, etc. were put back except for apps.  What happened?  Any solutions?

    - Try restoring the iPod from backup. That should get the app data, contacts and most other stuff back.  Go to iTunes>Preferences>Devices and see if the date of the bckup would contain those items. It should be when you started the update process. Make sure that you have auto-syncing on connection (iTunes>Preferences>Devices turned off otherwise you will modify the exisiting backu to reflect the missing stuff.
    - Is the the music in your iTunes library? If not it would not be on the iPod at the end of the update since it is not part of the backup but is synced for the iTunes library at the end of the update.

  • I downloaded a new version of iTunes and now Firefox won't open iTunes

    I loaded new version of iTunes and Safari. When system restarted - iTunes won't open. I deleted Safari - still no go.

    I'm having this issue as well. Anytime I click on items that would normally open in Itunes, it tells me I need to install Itunes. I've uninstalled/reinstalled Itunes to no avail. In looking in Firefox's preferences, there's no reference to Itunes in the Applications tab.

  • How do I uninstall the latest version of iTunes and go back to the previous version?

    That's my question:  How do I uninstall the latest version of iTunes and go back to the previous version?  I am running 10.6.8, I just uploaded this new "update" version of iTunes and I hate it.  I want the old one back.  How do I do that?

    If you are on Mavericks (your profile says different) and using Pages 5.0 you should have Pages 09 in the Applications > iWork 09 folder.

  • I can not dowload the new updated software for my Ipod touch 4G. When i do I get an error message that says Network connection has timed out. I have done the trouble shooting steps. Downloaded the latest version of Itunes, and checked network connection

    I can not dowload the new updated software for my Ipod touch 4G. When i do I get an error message that says Network connection has timed out. I have done the trouble shooting steps. Downloaded the latest version of Itunes, and checked network connection

    Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.

  • HT1349 I am trying to download the new version of itunes and it is stating that it has an invalid signature and the downloan has been removed.  How can I download it or get the signature?

    I am trying to download the new version of itunes and it is stating that it has an invalid signature and the downloan has been removed.  How can I download it or get the signature?

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • When I connect my iPod touch it tells me that I need a new version of Apple Mobile Device Support and to uninstall iTunes and then re-install it, I've done that twice with the newest version of iTunes and it still doesn't work?

    When I connect my iPod touch it tells me that I need a new version of Apple Mobile Device Support and to uninstall iTunes and then re-install it, I've done that twice with the newest version of iTunes and it still doesn't work?

    Try:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • I installed a new version of iTunes and now...

    I installed a new version of iTunes and now it doesn't recognize my phone. The phone software is up to date and working normally, but I would like to sync my phone and can't. Every time I plug my phone into the computer, which worked fine before the new iTunes software, my phone asks me "Do you trust this computer?" I have restarted my computer, and that didn't help. Also my computer will not recognize my phone, to download pics, after I've activated iTunes.
    Thanks for the help!

    found a solution for anyone else looking for it.
    http://support.apple.com/kb/TS1538
    everything is working  now...*phew*

  • I attempted to install the new version of itunes and I keep getting a R6034 error

    I attempted to install the new version of Itunes and I keep getting a R6034 error.  What do I do?

    Hi davemac123,
    Thanks for visiting Apple Support Communities.
    I recommend removing and reinstalling iTunes using these steps:
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    You can find the article with these steps and more information here:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Best,
    Jeremy

  • I was trying to download latest version of itunes and my computer is saying software requires mac os x 10.6.8 or later. how do i fix this

    i was trying to download latest version of itunes and my computer is saying software requires mac os x 10.6.8 or later. how do i fix this?

    The latest iTunes which is 10.7 does indeed require Mac OS X 10.6.8 or newer. What version of Mac OS X are you running and on what model Mac?

  • I updated to the new version of Itunes and now I can't sync my ipod or iphone.  It's not recognizing either in Itunes, but both are charging

    I updated to the new version of Itunes and now I can't sync my ipod or iphone.  It's not recognizing either in Itunes, but both are charging.  How can I get Itunes to recognize my devices (that have always been recognized until this latest software update)?

    Hi there bowlerinager75,
    Welcome to Apple Support Communities.
    The article linked below provides troubleshooting suggestions that’ll resolve most issues like the one you described, where your iOS devices are no longer recognized by iTunes on your PC.
    iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
    Cheers,
    -Jason 

  • Having issues with new version of iTunes and my iPod...

    I recently upgraded to the newest version of iTunes, and now I can't view my iPod's songs or add songs to my iPod through iTunes. Whenever I click on my iPod, iTunes freezes up and I have to close it. In fact, sometimes iTunes freezes up as I'm playing songs.
    Any help with this?
      Windows XP  

    download, install, and run the latest iPod updater. Even if it does not contain new versions for your model, it will re-install a fresh copy of the software and might shake loose anything that has become stuck.
    If you have all your music on the computer (and you should for occasions just like this), use the "restore" option, it will wipe the hard drive of the iPod, but helps out the most.

  • HT3951 I purchased a movie on the AppleTV 2 but it is not showing up in iTunes on my desktop computer. How can I sync? (have lastest version of iTunes and ATV2 software)

    I purchased a movie on the AppleTV 2 but it is not showing up in iTunes on my desktop computer. How can I sync? (have lastest version of iTunes and ATV2 software)

    Of course it always works, what are you talking about.
    I appreciate that re-downloading is only available in the US and then only with certain content. However content that cannot be re-downloaded is not offered for purchase on the Apple TV.

  • I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.' Can anyone help please

    I have tried to just install the new version of itunes from the apple website, it looks like it downloads but after 5 minutes at the end of the install it says 'old version of itunes cannot be uninstalled, please contact support.'?  
    Is there anyway I can remove the version of itunes from my computer? i dont mind if i lose the music/content I already have on my itunes. I need to do this as i have just received the iphone 4 and need to install the newest version of itunes.
    Many thanks

    I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.'
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

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