HT1349 Redeem Mountain Lion App Store update code

I sent my Mountain Lion App Store update code to the wrong e-mail address and can't recover it, but registered the serial number to my newly purchased MacBook Pro. Can I have my code resent to an e-mail I actually use to redeem it and download the new OS?

http://support.apple.com/kb/DL1581 and supplemental http://support.apple.com/kb/DL1600

Similar Messages

  • Downloading and Updating, OSX Mountain Lion App Store

    Updated to Mountain Lion a while ago, went to update my apps a few days ago to realize nothing would happen. When I click download or update the box shades and the ‘loading’ wheel in the top left just keeps spinning forever. Nothing happens can anyone help?

    Quit the App Store.
    Open System Prerferences > Security & Privacy then select the General tab.
    Click the gold padlock icon to make changes. Yiou may be prompted for your admin password.
    Select:   Mac App Store and identified developers
    Click the lock to prevent changes.
    Launch the App Store and try updating your apps.

  • HT5568 Error with Software Update on Mountain Lion App Store

    A software update, of Safari 6.0.2 & iPhoto Update 9.4.2, failed with the error:
    An error has occurred
    This operation couldn't be completed
    (NSURLErrorDomain error -3001.)(102)
    Is this my problem or their problem?

    Hello - yes, the Software Update function is incorporated to the App Store as Updates. It is somewhere written on the Apple page, forgot where. I also do not want to know :-) As long required and recommended Upgrades will be offered in or another way, i am fine.
    I also just installed ML, almost during a coffee break and meeting, and continuosly worked, I am so far fine. One application, MindMap, required Java SE 6. Within 2 minutes it was installed. Need two attempts, maybe caused by overload of system now.
    The Indexing took some time, but it was within an hour finished.
    So far, I am okay with ML - nothing to complain. Some features will be enabled with iOS6 for the iPad and the integration of different functions into the cloud.
    ROnald

  • OS X Mountain Lion & app store

    Hi,
    I have two problems on app store. One is that on apple website, it once said that customers who purchsed a Mac within one month are allowed to update OS X Mountain Lion for free. I just bought a Mac air last week in an authorized apple store. So I went to app store to download Mountain lion. Because there is only a buy button,( I couldn't find any buttons for those customers) I end up purchasing a mountain lion instead of getting it for free. When I realized in the first second, I clicked on pause button to stop downloading. I am wondering, can I get my money back or can I cancel that purchase because I didn't download it to my laptop and I wasn't intended to buy it. Also, where can I find that priority to download Mountain lion for free?
    My second question is that I need to purchase a Microsoft office words and powerpoint on app store. So when I typed them on the search bar, there were templates for MS words and templates for MS powerpoint coming out. Since they  were the top two and associated with words and powerpoint, I purchase them. But when I tried to install them on my Mac,they just didn't  look like regular words/powerpoint. For templates for MS words, there is no workspace and doesn't look like a document anymore. So I am wondering, are they regular words/ powerpoint software? If I installed them incompleted, how should I install them correctly? What is the correct name of those software on App store? Thanks.

    Call AppleCare Customer Service for help. I'm just a user like you.
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support visit online support site.

  • Mountain Lion & App Store

    Hi everybody,
    I updated to Mountain Lion (10.8.2), and I noticed that most of the programs from App Store, refuse to download.
    The message that I am receiving, from the launchpad, is to try again....
    Any idea..?

    Here are two Apple articles which may help:
    App Store cannot update purchases: http://support.apple.com/kb/TS4236
    App Store FAQs: http://support.apple.com/kb/HT2001

  • Downloading from Apple Mountain Lion App Store Hangs 2901 router

    Cisoers,
    I have a repating 2901 router failure when people attempt to download Apple Mac OS X Moutnain Lion upgrade from App Store.
    The 2901 just hangs following getting a series of ZBFW packet drop failures:
    001928: Jul 26 22:37:18.783 UTC: %APPFW-4-HTTP_PROTOCOL_VIOLATION: HTTP protocol violation (0) detected - session 192.168.223.109:49310 184.25.254.67:80 on zone-pair ZP-PRIVATE-OUT class ccp-protocol-http appl-class ccp-http-blockparam
    001929: Jul 26 22:37:20.871 UTC: %APPFW-4-HTTP_DEOBFUSCATION: Deobfuscation signature (15) detected - session 192.168.223.109:49369 66.235.138.44:80 on zone-pair ZP-PRIVATE-OUT class ccp-protocol-http appl-class ccp-http-blockparam
    001930: Jul 26 22:37:22.779 UTC: %FW-6-DROP_PKT: Dropping tcp session 192.168.223.130:49217 184.31.204.244:443 on zone-pair ZP-PRIVATE-OUT class ccp-insp-traffic due to  Stray Segment with ip ident 0
    The failure results in the ACT Light stopping to blink and the SYS Light remains on solid Green and the entire router hangs.
    I cannot SSH to it, all logging to console stops and the only way I can recover the router is by powering it off and on again.
    This is very alarming as this is a very common download site and I am finding router is hanging consistently and repeatly when people go there.
    Does anyone have any suggestions?
    This looks like a major bug in IOS.
    Regards,
    John.

    Hi Peter,
    thanks very much for the suggestion.
    I did a check on the 2901 and the config has very small (default) allocations:
    parameter-map type ooo global
    tcp reassembly timeout 5
    tcp reassembly queue length 16
    tcp reassembly memory limit 1024
    tcp reassembly alarm off
    As per your suggestion I have update the sizes (the 2901 has 2GB RAM) moved HTTP application inspection back up to it overides straight tcp protocol inspection.
    parameter-map type ooo global
       tcp reassembly timeout 5
       tcp reassembly queue length 512
       tcp reassembly memory limit 16384
       tcp reassembly alarm off
    I have a couple of further Apple Mac's that need to be updated to Mountain Lion so will test download again when updating these machines.
    Cheers,
    John.

  • OSX lion app store update notifications not accurate

    OSX lion updates - app store keeps telling me there are updates (3+ Gig) when software update tells me I'm up to date (which I am).
    When I clic the upated buttion in the app store it starts to do a complete download again - not someting I want to keed doing given the size of the download.
    How can I get app store to reset notification or become accurate? Thanks.

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • Mountain Lion App Store Download Error

    Trying to download Mountain Lion from App Store. It tells me that program size it's only 53.25 MB. When download completes (partially) tells me that download can´t be verified... Please give me a hint. Thanks

    I encountered the same error "…can't be verified…"  on my 2010 MBP too. Tried six times and finally I could get it installed. Here's what I did:
    Went to "Users & Groups" in System Preferences, checked that the Apple ID specified for the current user is the same Apple ID I used in the download purchase of ML from the App Store.
    Rebooted in Safe Mode.
    Went to Disk Utility -> Repair Disk Permissions
    Downloaded ML at midnight (and the download was significantly faster!)
    Rebooted in Normal Mode.
    Ran the ML Installer.

  • HT1338 Yes i would like to upgrade my late 2006 macbook from Lion 10.7.4 to Mountain Lion App store will not let me upgrade.Thank you.

    YES I LIKE  TO UPGRADE FROM LION 10.7.4 TO MOUNTAIN LION ON MY LATE 2006 MACBOOK .THANK YOU.

    You can't.

  • HT204088 Report a problem not working in Mountain Lion App Store

    When I try to report a problem with an app, instead of showing me the menu as in this article, it opens my browser and sends me to the apple UK support page! (I'm in Mexico by the way so this *****).
    So I don't know what to do to report a problem with an app and get a refund

    Also just noticed that I can switch FROM a full screen app TO any other (non-full screen) app in another space and it does switch to that space. But can't then switch back or to any other app on another space, as expected.
    Plus if you have mutliple full screen apps open then you can quite happily switch between them! So I guess Apple expects us to run everything full screen?!
    This had better get fixed for 10.8.3... although re the Parallels mention - I have recently upgrade to PD8 so perhaps not coincidental? Can't recall if the prob first happened before that though.

  • Code to redeem mountain lion

    I recently purchased a mac book pro and received a code to redeem mountain lion. However the app store says that my code is incorrect. What should I do?

    Correction- you have to put the content code into the PDF file Apple sent you as the password to open the PDF then the redemption code is shown.

  • My Mountain Lion app failed while downloading, and now I can't download it without repaying for it.  How can I get my access code to work/download the app?

    My Mountain Lion app failed while downloading, and now I can't download it without repaying for it.  How can I get my access code to work/download the app?

    Welcome to Apple Support Communities
    Open App Store, select Account in Quick Links and press Show hidden purchases. If OS X isn't there, http://www.apple.com/support/mac/app-store/contact

  • How to use content code to redeem mountain lion

    when i had enter content code in redeem option its showing i have to make a payment method. tell me how to use content code to redeem mountain lion osx

    Correction- you have to put the content code into the PDF file Apple sent you as the password to open the PDF then the redemption code is shown.

  • HT1338 I receive this message ,repeatedly,when I try to update an App through App store:Error code 1009.Please help,what should I do?

    I receive this message ,repeatedly,when I try to update an App through App store:Error code 1009.Please help,what should I do?

    The App Store is not available in Iran.

  • When I update my mac, will it upgrade my mac to Mountain Lion, will it update my apps too?

    I would like to know if when I upgrade my mac, will it update my apps. For example will it update my mail app. I want to update from snow leopord to mountain lion.

    It will update all the apps that come with the Operating System. And yes, that includes Mail.

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