HT1349 remove balance in account to enable changing of country

I want to change my itune setting from Australia to Malaysia. However, due to 0.45 aud balance, I'm unable to change the country setting.
Can you remove the balance in the account?

What iTunes country store you use has nothing to do with any balance. To change country stores requires a verified billing/shipping address in the country whose store you want to use. Do you have a verified billing address in Malaysia?

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How can i clear my account balance to $0.00 to change my country?

how can i clear my account balance to $0.00 to change my country? thanks for help

carlo243828 wrote:
how can i clear my account balance to $0.00 to change my country?
To do this... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Hi, how can I clear my $0.02 balance so that I can change my country?

Hi,
how can I clear my $0.02 balance so that I can change my country?

Click here and ask the iTunes Store staff to zero your account balance.
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HT1918 I still have balance in my account but I changed my country. How will I transfer my balance to my new country settings?

I moved from the US. I cancelled all my credit and debit cards in the US banks. But I had a gift from apple for $100 and I redeemed it. However, as I closed my accounts, I am no longer able to purchase anything from app store. Neither I can change my country because I haven't spent the balance. Please help me...

You will either need to spend the balance or try contacting iTunes support and ask if they can remove the balance from your account (you can't transfer a balance when changing countries) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page.

I need to zero my itunes balance (0.16 USD) to change my country? How do I do that?

Hi - I have 0.16 USD balance on my itunes which I dont want.. Unless I zero my balance, itunes does not allow me to change the country!! how do i do this or contacc apple support?

You can contact iTunes support here and ask them to remove the blanace from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HI, I would like to make my Apple ID balance 0 so I can change the country

HI, I would like to make my Apple id 0 so I can change the country.
thanks

Click here and ask the iTunes Store staff to zero your account balance.
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How to I remove credit so that I can change my country region? I was living in the USA and am now in Canada but it won't let me change

I recently was living in the USA for 4 months I had to use vouchers to use my USA account now I am living in Canada I want to change regions but it won't let me because I still have credit on my USA account I want to remove that credit and switch to the Canadian store can apple wipe that credit for me.

Contact itunes support and ask them to remove it.

HT1918 How do you change your country/region settings with a balance?

I've relocated to another country and still have a 1 yuan balance with my itunes account that was synced in China. When I try to change my region settings to Canada, it says that I must spend my balance in order to make the switch. There is nothing that I can purchase that is 1yuan (even when if I top up the balance, there isn't an app that is 51 yuan or 101 yuan). How can I get rid of the balance so that I can change my country settings to Canada?

sakurasakura3 wrote:
...How can I get rid of the balance so that I can change my country settings to Canada?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

App Store changing the country automatically

Hi,
In my house there are 4 iPhone 5 devices, all of them were bought from Apple online store in the U.K.
We are having problems with the App Store, It's automatically switching to the U.K. store and somtimes to the French store, and we see the prices of all apps in GBP not in the U.S. Dollars when it changes to the U.K. store,and in euros when it changes to the French store,
while all of our App Store accounts are registered in the Kuwait App Store.
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Settings >> iTunes & App Store.
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And sometimes the previous method doesn't work ! So I have to do it twice or more !
I'm also having this problem with an iPhone 4S and an iPad 2 (Both running iOS 6) !!
Is there any way to stop it from switching ?
Another problem is that my App Store in my iPad 2 switches from iPad App Store to iPhone App Store, and so happens with the App Store on the iPhone.

Try contacting Apple here > Apple - Support - Topic Selection
They need to zero out the balance due so you can change the country.

Missing apps from iCloud restore, change AppStore country

Moved from Philippines to the UK earlier this year. Had an iPhone 5 in the Philippines and purchased apps through Philippines AppStore. Kept using this in the UK but eventually switched to a new AppStore account for the UK. Had to create a new account for this. Upgraded this past weekend to an iPhone 6 with UK provider Three mobile. I restored the new device from iCloud backup. All apps from the old phone have replicated and synched over except for the iwork apps. These were purchased when I was using the old device and through the Philippines AppStore. They are showing up with price tags in the store vs the download from cloud icon.
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Not sure if relevant, but I now have garage band which I've never purchased before.
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Hi Cmfjose,
Apps are tied to the account they are purchased with, so a new account wouldn't show purchases from another account. You can change the country for an account however.
Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account
Note with the new iPhone you get Pages (GarageBand and others) for free.
Free Apple apps for your iPhone, iPad, and iPod touch with iOS 8
So the question becomes, how to save your Pages documents. You will want to back them up to your computer via iTunes. Instructions here.
Back up your iWork for iOS files
Thank you for visiting Apple Support Communities.,
Nubz

How to remove account balance so that i can change countries

How to remove account balance so that i can change countries

Click here and ask the iTunes Store staff to zero your account balance.
(114163)

How to remove an account balance of itunes, but my mind is Mexican American was before, and I want to change the country to see my purchases in the store hise U.S.

how to remove an account balance of itunes, but my mind is Mexican American was before, and I want to change the country to see my purchases in the store hise U.S.

Buy something for more than the balance and charge the remainder to a credit card, or write Apple and ask them to keep the balance.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

HT1918 how can i change the country of my account while having a gift card balance?

i have an account on the american store (which was originally in the canadian store) and i switched it because I bought my mac in america and i'm a student there and i got 100$ gift card to the american itunes store.
i now have 0.34 cents left on the account and that is pretty much useless to me. I now want to switch my account back to the canadian store because my credit card card is canadian and i can't do anything with the account until i switch it back to a canadian one..ad when i try to switch it- i'm told that i can't change the country on the account bc i have a $0.34 credit...and i don't know how to get rid of the credit. any help?

Try contacting iTunes support and ask if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

HT1918 Hi, I need to change the country for my Apple store account but this message appears "You have a store credit balance; you must spend your balance before you can change stores." but my credit is 1.58$ only and I couldn't buy any app with this amo

Hi,
I need to change the country for my Apple store account but this message appears "You have a store credit balance; you must spend your balance before you can change stores." but my credit is 1.58$ only and I couldn't buy any app with this amount! Any way how to fix that and I don't have a problem if I lose this 1.58 $?

If you can't spend it then you can try contacting iTunes support and ask if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1918 Dear Support team, I would like to change my account region into another zone, but my balance of account is Usd 0.22. Please kindly reset it into zero so that I can proceed. Thank you.

Dear Support team, I would like to change my account region into another zone, but my balance of account is Usd 0.22. Please kindly reset it into zero so that I can proceed. Thank you.

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple. You can try contacting iTunes Support via this page and ask them if they can remove the balance so that you can change countries : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1349 remove balance in account to enable changing of country

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