HT1349 The sounds keeps saying headphones when the headphones are not connected.
Can anyone help with the above question?
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit
Similar Messages
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Hi, I'm using a white iPhone 4s with 16gb memory and having some problems. Whenever I use earphones the sound will be heated when the volume is at the highest if I turn it down any lower all I hear is static. Can anyone help me with this problem as I would appreciate it much.
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
No data is lost due to a reset. -
hi - i have an ipod and when i connect to my pc and try to update the software, its says that cannot update as im not connected to the internet even though i am. what can i do?
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem -
what can i do to sort my ipod touch 4th gen, when ever i connect it to my laptop my itunes keeps saying, and i quote "itunes could not connect to this ipod, an unknown error has occured" please helpppppp i have not had my ipod for long either
- Try restoring on another computer.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My email won't send from my iPad. It says the server rejects it almost immediately I press the send email button, although there is nothing wrong with my email account when sending from my laptop or iphone. I have cancelled the account and re-entered it but it hasn't made a difference? Anybody help?
Hi Allan,
Thank you for your help . The account used to work perfectly until recently, after receiving support from the provider, I deleted the account now I am trying to set the account again.
After putting in the first details (name, email, description) Cannot send mail the password or username for "mail.bigpond.com" is incorrect. I would expect this because the information I put in is not for Bigpond. So I press ok & I change the outgoing server (this is the one that is incorrectly labelled bigpond) to aapt, then I press save.
Then it says "verifying" but comes up with Cannot connect using SSL do you want to try setting up the account without SSL. I press yes.
Then I get the message "the POP server "mail.aapt.net.au" is not responding. Check your network connection & that you entered the correct information in the incoming mail server. (I ahve already checked this with aapt & it is correct. -
I've noticed that when wearing headphones the sound is much louder in the right headphone than the left one. This wasn't a problem before. Has anyone else noticed this? Is there a fix if so?
Did you try different headphones!?
If it's sounding the same thing on different headphones then you might have changed the Left-Right balance
Have a look at Settings -> General -> Accessibility
There's a slider for L-R
If it's in the center then the headphone through which you're facing the problem might be damaged, try twisting the headphone wire of the speaker of the headphone (left or right) where you are encountering less volume.
If it's sounding altogether same on all the circumstances, the headphone jack might be damaged. Get your phone to the Apple Store and book an appointment
Try these steps and it will solve your question -
I am having problems with the InDesign it won't download it keeps saying extract when its about 30% then it says failed. How can i get it to download all the way?
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
-
i have tried to update my software but it keeps saying i need the os x 10.5, i downloaded it but it gives me a prompt when i try to click on it saying that my software needs to be updated to 10.5, what do i do?
Hi, and welcome to Apple Support Communities.
Mac OS X 10.5 is not a free download. You have to buy it.
http://www.amazon.com/Mac-OS-Leopard-10-5-10-51/dp/B0012RAVRC
Not all iBooks are compatible with Mac OS X 10.5. Check out the system requirements here:
http://support.apple.com/kb/HT3759?viewlocale=en_US
Good luck. -
i lost my ipod touch at school. i used find my ipod on icloud but it keeps saying offline. when i try to imessage myself i says it cant deliver. is it possible someone hacked it and reset my ipod? and how would i be able to find it if thats the case? PLEAES HELP !!!!!!!!!!!!!!!!!!
Anything is possible.
it could be off or not connected to wi-fi.
It could have been found and restored.
In any of these cases you will not be able to find it. -
When songs are playing in itunes the sound keeps pausing for brief moments and making little clicking noises. Any ideas how to fix this?
Error -36 is an I/O error, which could indicate a damaged Catalog file, corrupted bitmap or (even worse) a dying HD.
I would recommend to run Disk Utility and perform a 'Verify disk'.
If lots of errors are found, try to save as much files as possible to another disk.
Then perform a 'Repair disk'. Repairing a catalog file or bitmap might cause loss of files, that's why I recommend to verify first and save the files, before repairing.
M -
My iPod keeps saying "this cable or accessory is not certified and may not work reliably with your iPod " this say this at least twice a minute even tho there is no cable or accessory in the iPod, please help
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I am trying to log onto a Mac Mini I haven't used in awhile and I forgot the password. I am trying to reset the password with my apple ID but the computer keeps saying the Apple ID and the password are incorrect whenever I know they are, as I am using the exact same ID right now.
I have switched my password in the past, so my theory is my mac mini thinks that my password has not changed and it will not update because The Wi-Fi password has also changed so it cannot connect to any servers...Does that sound like I am on the right track?
Is there a way to update my Wi-Fi password (saved into the computer) without logging on?If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password.
Otherwise, boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar.
In the Terminal window, type this:
resetpassword
That's one word with no spaces. Then press return. A Reset Password window opens.
Select your boot volume if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select
▹ Restart
from the menu bar.
You should now be able to log in with the new password, but your Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it. -
Hello,
My old emails address which I have used as my apple id for 10 years is being made redundant. I have changed the email address to a new gmail one and this is my new apple id. But my iMac has not recognised this. It keeps saying it wants the password for my old email address. I have seen some advice on these forums which suggest signing out of iCloud and then back in again. But when I start doing this it asks me if i want all the photos deleted that have not been downloaded onto the mac.
I have had an iCloud account for quite sometime and I'm afraid of losing everything in my cloud if i sign out and sign in with a new id.
Is this fear realistic?
I know I can change back to my old email, sign out and then sign in wight he new one...
Please help!This did not work for me. My old email account for iCloud still pops up on my screen every time I open my macbook. I've deleted it, reset it, every thing I can think of and it still shows up. I think six months of this is more than enough time to wait.
RDG -
When plugging in my headset in my iPad, the sound continues to play on the ipad and does not switch to the heeadset. Why? I did not have this problem before.
If you have used earphones in the past then I assume that you realize it takes a very firm push to insert the headphones into the opening - correct?
-
Why does the sound keep going out?
The sound keeps going out for everything: iTunes, any website which has audio, even the volume buttons on my keyboard. I notice that when I restart my computer it will work temporarily, maybe 10-15 minutes and then will go out again. This just started happening and I'm not sure what is going on. Please help!
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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