HT1349 what do i do, my phone keeps satying the same, it shows the Cable icon and itunes on the top. it wont do anything but that, i need help ASAP

I need help, my phone wont turn on all it shows is the charger symbol and itunes on the top. i need help ASAP

You need to connect the phone to a computer & use iTunes to restore.
Any data you have not backed up has been lost.
~Lyssa

Similar Messages

  • HT201210 when i try to update my ipod touch 4th gen to ios 6.1.2 an error keeps popping up saying the back up was corrupt and to delete last back up how do i do that i need help soon! please help

    i need help asap because i keep getting kicked off of facebook and twitter because of the update in the software.

    On the computer go to iTunes>Preferences>Devices and select the backup and click on delete.
    For more information see:
    iOS: Troubleshooting backup issues in iTunes

  • HT1551 what does it mean when I see a black screen with the Apple logo but it wont do anything but that.  I have re booted 4 times  same outcome.  Help!

    I just hooked up my Apple TV.  I see a black screen with Apple logo.  Nothing else happens.  Remote functions as I see the white light respond.  Have rebooted 4 times but same thing occurs.  What should I try.
    Thanks.

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Open iTunes.
    Select your Apple TV in the Source list, and then click Restore.

  • HT201210 I tried to update my software and my phone will not come back on. I have a pic of itunes and a usb cable on my phone and it wont do anything?? i need help

    I tired to update my software and my Iphone 4s has frozen please help???

    Iam having the same problem this this my 4th iphone and have an ipad and Macbook pro iam thinking to change to samsung all i get is problems from my iphone now days

  • My phone keeps saying the storage is full so I deleted pictures, apps, and all my texts. Then after I do this my phone freezes and I have to restart it. When I restart my phone then everything I deleted comes back. What is going on?

    My phone keeps saying the storage is full so I deleted pictures, apps, and all my texts. Then after I do this my phone freezes and I have to restart it. When I restart my phone then everything I deleted comes back. What is going on?

    HI Shelby,
    It sounds like your available free space is not reporting properly. I would start by quitting the Settings app:
    iOS: Force an app to close
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    When you have done that restart the device and test the issue again:
    iOS: Turning off and on (restarting) and resetting 
    If the issue persists, backup your device to iTunes, then restore it as new and verify that it works. 
    How to erase your iOS device and then set it up as a new device or restore it from backups
    If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself. 
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • TS3694 My phone keeps freezing, the apple sign appears on the screen and then it freezes again and repeats itself.. has anyone had this before? it's also not letting me restore it from iTunes, it keeps coming up with error (9) or error (14).. help?

    My phone keeps freezing, the apple sign appears on the screen and then it freezes again and repeats itself.. has anyone had this before? if so, what is it? & it's also not letting me restore it from iTunes, it keeps coming up with error (9) or error (14).. help?

    Hi there Holly N,
    You may find the troubleshooting steps in the article below helpful.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Configure your security software
    Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, or 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    -Griff W. 

  • My phone keep blinking the screen and the unlocked...

    hi everyone,
    my phone keeps blinking the screen and locked the phone automatically. I tried to use unlocked key to unlock it, but it seems like doen't work.  I happened this after updated the new firmware (v30 one) . during the update process, it didn't come out any failure message. however, when it got into the restart process , the phone starts the problem.  
    plz help!!!!!
    I removed the battery , sim card, and memory card already,
    Attachments:
    10000541493262.gif ‏804 KB

    try code number 2, make sure you back up all your data and stuff, read carefully if this does not work the only option for you is to take it to nokia care to have them have a look. 
     1. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data)
    Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for ALL operations listed here is 12345
    2. *#7370# - Reformat your phone (out of the box, tho keep in mind that most newer nokia phones at least n series, e series and s60 based phones have udp - user data preservation so not ALL data may be lost. still it is a good idea to always do a back up of your stuff.)
    3. This you perform as a last resort. Nothing else is working.If the phone is not showing any activity, proceed with hard formatting , turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
    hard reset - hold the following buttons *, 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons ( for Nokia 5800XM - use the following buttons to do a hard reset, GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. )
    If these codes are not working the only thing for you to do is contact your Nokia Care Center/Service for assistance. 
    You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

  • HT2509 Despite what this article states, Apple support told me not to try to remove any fonts as it could cause other possibly serious problems.  Is there a program which can be safely installed which will keep at the top of the font list those fonts whic

    An article in the New York Times yesterday told how to remove unwanted fonts from the Font Book.  I followed its instructions (the same as those on the webpage "support.apple.com/kb/ht2509") and was NOT successful in removing fonts.  Despite what the newspaper article and the web page stated, my attempts to remove fonts were unsuccessful.  I use perhaps 15-20 of the hundreds and hundreds of fonts, and deleting those I don't use would make choosing a font a lot faster.  I called support and was told not to try to remove any fonts which I myself had not added to the list(I have not added any) as doing so could cause significant problems elsewhere.  The support tech suggested that there might be independent software programs which would keep at the top of the list those fonts I have used, which sure would speed up the process of selecting a font.  Anyone know of such a program, or how to safely alter the font list Thanks.

    I just spoke again to tech support and this time an answer was provided that works!  Choose the font you want to use, drag it to the left, and a new "unnamed" folder will appear.  Continue to drag into that folder fonts you want to use.  You can click onto that folder to change its name.  Then when using font book merely click on that folder to open it and select the font wanted.  This tech rep also confirmed that you should NOT try to delete individual fonts as they are part of the basic operating system; he did confirm that the apple web page in parentheses above says otherwise, and will refer that to higher ups to see about removing or modifying that page.

  • What does it mean when I keep getting the following message:  Cannot open Page:  Safari could not open the page because the server stopped responding"  I have it connected to my wifi, have 3 strong bars,but the circle just keeps going around.

    What does it mean when I keep getting the following message on my IPad2:

    Usually it's because you are not making internet connection via wifi.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
     Cheers, Tom

  • HT1476 Hi, I have an iPhone 4s running iOS 7.0.4 and the phone keeps going of whenver battery level drops to 20% and it give the warning. It turns off immediately after I dismiss the warning message. I LOCKED THE PHONE AT 21% and I was able to play music

    Hi, I have an iPhone 4s running iOS 7.0.4 and the phone keeps going of whenver battery level drops to 20% and it give the warning. It turns off immediately after I dismiss the warning message. I LOCKED THE PHONE AT 21% and I was able to play music to 4% which means there is no problem with the battery, this seems to be a programming error.
    Earlier suggestion include that the battery has a dead cell but it wouldnt keep playing music for over 2 hours it it had a dead cell.

    My issue with IOS 7.1 and higher is my Bluetooth for the phone still works...no problem but the music does not work with bluetooth...I have an Acura TSX 2010...Acura said there are no incidents reported, but me...I just upgraded to IPhone 6 and still no good....as soon as i hit the AUX button it say USB...not bluetooth...ugh

  • My phone keeps flashing the apple icon and going to a black screen.  It will not reset.  How do I fix this?

    My phone keeps flashing the apple icon and going to a black screen.  It will not reset.  How do I fix this?

    also have this problem.  will not reset. checked power cord, it charges other phone. 

  • My PC no longer recognizes my I Phone 4S since the recent OS update.  Reinstalling I Tunes has not helped.

    My Win 7 PC will not recognize my I-Phone 4S since the recent OS update.  Reinstalling I-Tunes has not helped.  What else can I try?

    irst off, you can connect the device to another computer to import the photos. Second the error that you are seeing is a Windows error and you would have to look that one up on Microsoft.com. You should be able to remove the device from Device Manager, unplug the phone, wait a moment and then plug it back in. It should recognize it then and load the driver.
    The message board is no longer allowing me to reply from that site.  In answer to above, I don’t have another computer.  Yes, what I sent is a windows error message but this is NOT a windows error.  From what I can see online from others, this is a problem many are having as a result of something in the new OS we downloaded to keep our I-phones current.  Everything worked fine before downloading the new OS and nothing changed in our systems except the new OS.  Apple needs to diagnose the problem and develop a fix!

  • I have an I phone 4 that I use in Singapore, but would like to use it in the US while on holiday. How do I cahnge out the sim card, and is there anything else that I need to do.

    I have an I phone 4 that I use in Singapore, but would like to use it in the US while on holiday. How do I change out the sim card, and is there anything else that I need to do?

    Ignore the other post (the one from Brendan), he has no idea what he is talking about.
    Read your manual (you have a bookmark to it in Safari on your iPhone or put iBooks on your iPhone and download the manual from the iBookStore) and it will show you how to remove the microSIM from your iPhone. AT&T is not tourist friendly and does not offer a pay as you go plan for visitors with an iPhone. If you are going to be here for a short time you can probably buy a pay as you go microSIM and use it before AT&T notices, if it is going to be for a long time that won't work.
    There is a 3rd party company that will sell you a microSIM that will work with AT&T but they are pretty pricey.
    Finally, you can get a pay as you go microSIM from T-Mobile to work with your iPhone but you will only have EDGE data speeds.
    Message was edited by: deggie

  • Why itune can't syn my musics, videos, etc to my phone after updating both my iphone 4s to IOS 7 and itunes to 11.1.0.126??

    What is wrong?
    Why itune can't syn my musics, videos, etc to my phone after updating both my iphone 4s to IOS 7 and itunes to 11.1.0.126??

    what doe you mean you tried "basically everthing?" Did you follow http://support.apple.com/kb/ts1538?

  • HT201363 I need to reset a Iphone4 I brought second hand, but the original owner do not know her apple Id or password. What should I do? (need help ASAP)

    I need to reset a Iphone4 I brought second hand, but the original owner do not know her apple Id or password. What should I do? (need help ASAP)

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (92501)

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