HT1349 When I click on a help subject the screen that appears is frequently blank.

When I click on a help subject the screen that appears is frequently blank.

I also have this problem. The Number two shows up in the App Store screen. I go to purchases and there are no apps that require updating. The number two in the App Store still remains on my screen. Has anybody found the solution yet? I called Apple, Only to be told that I should back up to iTunes on the computer, and then restore my iPad from the computer to eliminate the number two on the App Store screen. I'm hesitating to do that. Suggestions?

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  • Blank screen in itunes store-please help im not very technical and when i click on my itunes app the screen is blank how can i fix this please?

    Blank screen in itunes store-please help im not very technical and when i click on my itunes app the screen is blank how can i fix this please?

    See if any of the following fix it.
    Try logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and tap 'Sign Out' on the popup and then log back in.
    If that doesn't fix it then try closing the iTunes store app via the phone's multitasking bar and see if it works properly when you open the app : double-click the home button to open the taskbar and then swipe or drag iTunes from there up and off the top of the screen to close it, and the click the home button to close the taskbar.
    A third thing to try is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

  • When I click on a photo in the library it appears really large and only a portion is displayed. If I edit it in Photoshop it then behaves properly but this is happening a lot.

    When I click on a photo in the library it appears really large and only a portion is displayed. If I edit it in Photoshop it then behaves properly but this is happening a lot.

    Search the forum - it seems like some action will resolve this - like an edit in iPhoto or something - I just vaguly remember someone saying they have a wrok arround - I also think that it mayh have to do with Nikon cameras although I'm fuzzy on that too
    Check this thread (from the more like this link near the top of this page) and see if it applies or helps -  https://discussions.apple.com/message/21042960#21042960
    Do report to Apple - iPhoto menu ==> provide iPhoto feedback
    LN

  • Photos in my iPhoto library will not enlarge when double clicked on.  they fill the screen and then screen goes black.  hasn't happened before.  thanks--

    photos in my iPhoto library will not enlarge when double clicked on.  they fill the screen for a second (or less) and then screen goes black.  hasn't happened before.  thanks--

    There are several possible causes for the Black Screen issue
    1. Permissions in the Library: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to check and repair permissions.
    2. Minor Database corruption: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
    3. A Damaged Photo: Select one of the affected photos in the iPhoto Window and right click on it. From the resulting menu select 'Show File (or 'Show Original File' if that's available). (On iPhoto 11 this option is under the File -> Reveal in Finder.) Will the file open in Preview? If not then the file is damaged. Time to restore from your back up.
    4. A corrupted iPhoto Cache: Trash the com.apple.iPhoto folder from HD/Users/Your Name/ Library/ Caches...
    5. A corrupted preference file: Trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
    If none of these help: As a Test:
    Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library'
    Import a few pics into this new, blank library. Is the Problem repeated there?

  • Drop down bookmarks seem to be transparent even after delaying until the URL appears. When I click on one I get the screen behind it. Takes several attemps

    Every time I try to use bookmarks It takes several attempts. Even if I wait till the URL appears I still get what is behind that selection( Fox news story normally) It takes as many as 5-6 attempts to get the bookmark selection to work. Its not transparent. It just does not work. I have the latest updates. This started about 2 months ago and is getting worse. I have cleared every thing I could to try to correct it. HELP!

    '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
    If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
    *In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
    *In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
    If Firefox is not running, you can start Firefox in Safe Mode as follows:
    * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * On Mac: Hold the '''option''' key while starting Firefox.
    * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
    When the Firefox Safe Mode window appears, select "Start in Safe Mode".
    :[[Image:Safe Mode Fx 15 - Win]]
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
    ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    When you figure out what's causing your issues, please let us know. It might help others with the same problem.

  • When I click on "Save Image As" the "Save AS Type" line is blank and I can't save a downloaded image.

    On Fox, when I right click on an image I get the option "Save Image As" then on the next window the "save as Type" line is blank, and the image can't be saved.
    I copy the www. address and paste it on internet Explorer, and the save process goes routinely.

    Hey cor-el, that was the next in the list
    1-14-22 3PM JAG to Firefox
    The next step in the "Unable to download or save files" section of help states:
    Reset download actions for all file types
    To reset how all file types are handled by Firefox back to default:
    1. Open your profile folder:
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    2. Under the Application Basics section, click on Open Containing Folder. A window with your profile files will open.
    Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox.
    2. At the top of the Firefox window, click on the Firefox button (File menu in Windows XP) and then click Exit.
    3. Rename the mimeTypes.rdf file to mimeTypes.rdf.old .
    4. Restart Firefox.
    Steps 2+3 are in reverse order
    I did this and now there are 2 files. The old one has a “date modified” of 12-27-11 a couple weeks before the problem, and the new one modified today.
    No change in the problem.

  • Lately(2013) when i click a link in Firefox, the window that opens is maximaized instead of half or quarter sized like it has always been. why? fixes?

    Just recently May 2013, when I click on a link that opens a new window, the window opens as maximized instead of the reduced size it normally does. why? I can't find any support for this issue. I am operating Windows 7 with service pak 1. And using Firefox 21.0. is this a bug? how do I fix it?

    That worked perfectly. not sure how i pressed f11, but thank you so much!

  • When I click to open an email, the screen instantly reverts to the compose email page. That page is then saved in my Drafts folder.

    This problem doesn't happen when I use Internet Explorer, only Firefox.

    Next time, instead of clicking, do a right click as a test.
    Check the options on the web site.
    Many site issues can be caused by corrupt cookies or cache.
    * Clear the Cache and
    * Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
    Type '''about:preferences'''<Enter> in the address bar.
    * '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
    * '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
    If there is still a problem,
    '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
    While you are in safe mode;
    Type '''about:preferences#advanced'''<Enter> in the address bar.
    Under '''Advanced,''' Select '''General.'''
    Look for and turn off '''Use Hardware Acceleration'''.
    Poke around safe web sites. Are there any problems?
    Then restart.

  • When I click my home page icon the tab this is open goes to my home page BUT another new tab opens.

    when I click my home page icon the tab that is open goes to my home page BUT another new tab opens. How do I stop the new tab from appearing?

    It's easy to add extra tabs to your set of home pages. You can use the Options dialog to make sure there is only one. These articles point the way:
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    * [[How to set the home page]]
    Because the space is short, you may want to select the whole home page URL (Ctrl+A) and paste it into a document or into a larger textbox like the one I'm typing in now. You're looking for a vertical bar (|) that is followed by a second URL.
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    I suggest starting here:
    Open Windows Control Panel, Uninstall a Program. Click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.
    Then, in Firefox, open the Add-ons page using either:
    * Ctrl+Shift+a
    * "3-bar" menu button (or Tools menu) > Add-ons
    In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible).
    Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
    Does that shut down the extra tab?

  • Disappearing of error message when i click on f4 help

    Hello all,
    I've got a little problem with displaying messages in WebUI (CRM 7.0) .
    when i do some wrong entries in assingment block and then i press enter then it display error message but
    when i click on f4 help the error message got deleted from the ui.
    I want error message to be displayed till entry is not filled with right value.
    I have written this code in modify method of handler class.
    lr_core = cl_crm_bol_core=>get_instance( ).
          gr_gmsg = lr_core->get_global_message_cont( ).
          gr_gmsg->add_bapi_messages( it_bapi_messages = lt_return
                                      iv_show_only_once = 'X' ).
          lv_object_id =  lr_bp->get_object_id( ).
          lr_msg_cont ?=  lr_bp->get_message_container( ).
          lr_msg_cont->add_messages(
                           iv_object_name   = me->tv_object_name
                           iv_object_id     = lv_object_id
                           it_bapi_messages = lt_return
                           iv_show_only_once = abap_true ).
    Regards,
    Nawal Kishore

    Hi Nawal,
    What is happening now is, the error messages are set to be displayed only once in the Web UI after the message is
    added to the message container. In the next round trip these messages will get cleared since you have passed
    the parameter 'iv_show_only_once' as true in both the add message methods. You should pass this parameter
    value as false in order to retain the error messages on the UI across the round trips. You can simply remove that
    parameter from the method as by default this parameter takes the value as 'false'.
    Regards
    Leon
    [SAP Community Network Forums on mobile|https://cw.sdn.sap.com/cw/ideas/7910]

  • I have iTunes 11.1.3 and when I click on iTunes Store in the top right corner I just get a blank screen. Please help me! I want to buy music!

    I have iTunes 11.1.3 and when I click on iTunes Store in the top right corner I just get a blank screen. Please help me! I want to buy music!

    Hi, iTunes Store Help 12. 
    Thank you for visiting Apple Support Communities. 
    Here is an article I would recommend going through when experiencing issues with the iTunes Store. 
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/ts3297
    Cheers,
    Jason H. 

  • HT203163 I have windows7 and can't get my itunes to open. When i click on itunes help, it says I'm not connected to the internet when I am

    I have windows 7 and can't get my itunes store to open. When I click on itunes help option, it sends message that i am not connected to internet, when I am.

    I have windows 7 and can't get my itunes store to open.
    Could you walk us through what happens when you try to connect to the Store, please?

  • I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine.  Now i keep getting reminders to update the app and I cant get rid of it from the app store.  Help.

    I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine.  Now i keep getting reminders to update the app and I cant get rid of it from the app store.  Help.

    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
    Triple-click anywhere in the line of text below on this page to select it:
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    Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select  Other...
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    Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
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    Log out and log back in. Test.

  • Hello , I have installed adobe illustrator CS5 and when i open it..tool bar isnt working.. when i click at rectangle/pen tool the sub options on it dont appear though black sign comes.. am confused wat to do?? i have windows 8 as OS.. please help soonest.

    Hello ,
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    charmi,
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    1) Close down Illy and open again;
    2) Restart the computer (you may do that up to 3 times);
    3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
    4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
    5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
    Even more seriously, you may:
    6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

  • When I start my mac book pro the screen flashes on and off and then a blue color before it open to the log in screen. Sometime a program will shot down buy it's self without me clicking the quit button. Help?!

    When I start my mac book pro the screen flashes on and off and then a blue color before it open to the log in screen. Sometime a program will shot down buy it's self without me clicking the quit button. Help?!

    If you keep getting a 'red' message it means that the HDD is faulty and will have to be replaced.  You will have to format the new HDD in Disk Utility>Erase and then install the OSX and your data from Time Machine.
    Ciao.

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