HT1349 WHY DO I HAVE TO CALL SUPPORT WEEKLY

I cannot rebt or buy movies on my apple TV. I have to contact support weekly, They reset and everything is fine. I can't imagine how much money you are losing, because customers like me cannot purchase. BIG PROBLEM!

This is a user forum, you are not addressing Apple.
If you wish to isolate the problem please give more information on your issue. It's typically network related.

Similar Messages

Why do I have to contact support to purchase an app?, Why do I have to contact support to purchase an app?

Why do I have to contact support to purchase an app? I need it now and support says it will contact me within 24 hours?

How would we know?
Ask itunes support.

Why do i have to contact support every time i buy an app?

I can't believe I am the only person experiencing this. I've been an apple customer for over six years. I have two personal ipads, one work ipad, and two personal iphones with them. For some unknown reason this year they decided to put some restriction on my account that if i try to buy an app from the app store, I have to call in to support to get it to go through. Support fixes it, but ONLY FOR THAT PURCHASE. Anytime afterward that I want to buy an app, I have to go through the same thing again. Every time I call, I get a difference excuse for why it's happening. One person told me it's because i got a refund on an app once (mind you , the refund was because APPLE doublecharged me for one app, not anything that was my fault). Lately the new line has been that it's "for my protection". Who on god's green earth thinks that is a reasonable way to treat a customer? Why only me? I don't see anyone else complaining about this. I spent thousands of dollars on Apple equipment expecting a certain kind of service, and instead I'm treated like a criminal where I can't even buy an app with a valid credit card without getting special permission. Has Apple lost their collective minds?

We are fellow users, we won't know why. If you are frequently changing your payment method then that might be why - if you've got the message to contact them again then you could see if they can see why it's happening and if they or you can do anything to stop it happening.

Why do we have to call SwingUtilities.invokeLater()??

Hello,
i am not understanding the concept of SwingUtilities.invokeLater() i read the documentation but still couln't get why it is needed and when it is needed?do we have to call this function everytime some event is generated and some action is performed on component Ex.mouse click on button etc?? Please give me little details regarding it's concept!
Thanks in advance :)

(guys correct me if i'm wrong here)Most of the time that's correct, but for some customizations it is necessary to run custom code after all default code contained in the Swing classes has been executed. For example, to request focus be given to a component that would otherwise not be immediately focused, if you omit to enclose that in a invokeLater, it will get the focus but immediately lose it as still-queued events mandate the transfer of focus elsewhere. Moreover, as the event delivery mechanism is asynchronous, the behavior may be inconsistent.
In general, any customization that may conflict with the normal flow should be wrapped in invokeLater, whether run from the EDT or another thread. The exceptions here are methods which the API declares to be thread safe.
what you want to do is run that time consuming process in a thread, and when you need to call back to update the GUI, then use SwingUtilities.invokeLater.Or use SwingWorker, that's what it's for.
cheers, db

Why do I have 2 application support folders? Also, can I relocate one or both to free up SSD space?

I'm running Mavericks and imported a time machine backup of Snow Leopard during installation. I am trying to free up space on my boot SSD and was thinking of moving Users and Applications folders to their own partitions or drives. I'm doing a lot of research on that, but while looking through my system I discovered I have 2 application support folders:
Macintosh HD / Library / Application Support
Macintosh HD / Users / [home folder] / Library / Application Support
Is this supposed to like this? Did I create a redundancy by migrating files from Snow Leopard?
I wouldn't care so much, but Macintosh HD / Library / Application Support is 35GB, and both folders contain a Final Cut Studio folder. The one in the first path is 18GB.
Would it be safe to relocate these huge folders? Or better yet the library that contains them?

king0earth wrote:
I have 2 application support folders:
Macintosh HD / Library / Application Support
Macintosh HD / Users / [home folder] / Library / Application Support
Is this supposed to like this?
Yes.
Did I create a redundancy by migrating files from Snow Leopard?
No.
Would it be safe to relocate these huge folders? Or better yet the library that contains them?
No and definitely no. Deleting one or another of these library folders would be a very bad idea and would screw up your Mac a lot. In general it is a good idea not to mess around with system files. These files are necessary for running your apps. These two Libraries are at different levels in terms of your OS and do different things.

Why do I have to contact support every time I change payment method

i have ate to contact support when I change payment method why

We are fellow users, we won't know why. If you are frequently changing your payment method then that might be why - if you've got the message to contact them again then you could see if they can see why it's happening and if they or you can do anything to stop it happening.

Why Do We Have To Call super.init(config); in init() method of servlet?

Hi, everyone..
I wonder why we call super.init(config) in init method of servlet... If i dont call it ; when i try to get servletcontext in service method it throws java.lang.NullPointerException...when we call super.init() , what is happening behind the scene? If anybody has a technical explanation for my question , i will be very pleased...
THX FOR YOUR FUTURE REPLIES IN ADVANCE....

I am sorry about the uppercases and i dont want to seem smart on java forums... Anyway, m8 this is the thing that i know... i meant; for instance when we override doGet or doPost method ; we dont need to override init method; but the server loads the servlet and we can get the context of the servlet in these methods easily by calling getServletContext() method; however when we want to call service method implicitly by jndi, servlet needs to be loaded and init method must call its parent...(i also write down in web.xml <load-on-startup>.... for that servlet).
thx for your replies in advance....

Why sony phones doesn't have video calling options through 3g??

Why sony not providing video call support through 3g.. In samsung we can call and its supported for all phones which have front facing camera.. thats a fault... Im a very interested one in sony products.. But this... Can you bring this feature in next update??

To support uli's words:
https://talk.sonymobile.com/t5/Xperia-mini-pro/3g-Video-Calling/m-p/104693#M2691
https://talk.sonymobile.com/t5/Xperia-Z-ZL-ZR/3g-video-call/m-p/952159#M56280
Topic closed.
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

Trying to call support on new iPad.

I get this:
We're Sorry
Required token is missing from the request.
What is this?

Sorry, I'm going thru the steps on the iPad about the ipad. it gets to the phone call option. I've done it once before and they actually have you enter your number and then a rep calls you. But now when I click the phone call option, there is no email option btw, I get the above message on screen. I still have phone call support but don't know what this token thing is. If I'm only allowed one call in a certain time frame or what?

HT1349 Why doesn't Iphone have a call blocker, I am getting tired of paying for phone scam calls, why dpesn't someone make one. When my contract is up I am going back to the Droid.

Why doesn't Iphone have a call blocker, I am getting tired of paying for phone scam calls, why dpesn't someone make one. When my contract is up I am going back to the Droid.

dshargrove wrote:
Why doesn't Iphone have a call blocker, I am getting tired of paying for phone scam calls, why dpesn't someone make one. When my contract is up I am going back to the Droid.
For one thing, true call blocking (ie. where the call NEVER actually connects through to your number) can only be done by the service provider at their switches.
The best a device can do is allow the call to connect, and then use the caller ID information to compare that to a list of allowed and a list of disallowed caller IDs. That is a feature known as blacklisting, but it is not the same as actually blocking a call completely.
So as suggested, contact your carrier and ask what they can do for you.

I have many questions, I have called Support, they refuse to forward or give me Tech Support See Be

Hi,
I have many questions, and have had a very frustrating time to get in touch with the correct person.
I have called support twice, both times even though it was a technical question about cloud, they refused to forward my calls and told me there is NO technicall support for Cloud and that I have to place my questions here in the forum.
I am CONTINUALLY told to change my password, 2 and 3 times a week. I am a sysAdmin, my passwords are a MINIMUM of 13 Char/UP/Lower/Number/Special Combo, always have been. They work out to a 100% approval in any algorythm checker.   Yes, I was one of the persons who had their password stolen which has caused me a tad bit of inconvenience, but such is life.   Is This Normal? I have gone on twitter a few times to verify the emails, I have got them so often.
My "Cloud Sync" Hasn't worked since PhotoShop's Site Closed, I know this beause I stored my 20gigs of files, .ai, and .eps, .psd eveything that I couldn't move to Revel (which btw, I never got a refund for having to purchase the revel account 20gigs, when photoshop was closed, which also was never refunded.)
I actually wasn't too worried about the cloud issue because I only work at home, if I go somewhere else.. work's not going with me
Since about three weeks ago and currently I am having NOTHING but problems with cloud, The errors in my Event Log are NUMEROUS
Activation context generation failed for "C:\Program Files (x86)\Adobe\Adobe Dreamweaver CC\Dreamweaver.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0. 7601.17514_none_fa396087175ac9ac.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.76 01.17514_none_41e6975e2bd6f2b2.manifest.
In xml form:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="SideBySide" />
<EventID Qualifiers="49409">80</EventID>
     <Level>2</Level>
    <Task>0</Task>
<Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2014-03-28T08:07:04.000000000Z" />
   <EventRecordID>2269809</EventRecordID>
   <Channel>Application</Channel>
   <Computer>Celtic-Surfer</Computer>
<Security />
</System>
       <EventData>
      <Data>C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7 601.17514_none_fa396087175ac9ac.manifest</Data>
<Data>C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.760 1.17514_none_41e6975e2bd6f2b2.manifest</Data>
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data>C:\Program Files (x86)\Adobe\Adobe Dreamweaver CC\Dreamweaver.exe</Data>
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
<Data />
</EventData>
</Event>
manifest for x86/64bit at both dll files compiled so I cannot review their content.
However it should be noted at this time, I did not invoke Dreamweaver, the Cloud did, and this is not the first time.
This particular error occured 5 times in 3 seconds.
Same two errors at 3:49pm on the 28th.
Today, I went and bought a new solid state drive. Brand New Fresh OS, Downloaded Cloud, CC, and of course The Edge Products, which I dearly love btw.      Everything seems to be working fine, EXCEPT,
1.) where did CS6 Products Go?
2.) Why after being a Faithful Product User/Cloud Supporter for the Last two years, after going through all the trials and tribulations with Adobe, am I being asked to renew my license for a "One Time Per Year Fee" which is MORE than my monthly amount? ( deal: 599.80; payments at 49.95 per month is 599.40 Go Figure? ) So, I'm being asked to pay the same amount, make it a single payment and get half the software, litterally. Did I miss a paticularly important anouncement?
3.) EVERYONE OF MY IRREPLACABLE FILES IN MY CLOUD ALL MY AI FILES, are gone. Yesterday, it would seem My having the SYNC TURNED OFF was over-ridden by the system (Adobes) and they have upload 'garbage' files, and my original files, the caligraphy files are no longer there. My gorgeous image of a little boy with flowers is no longer there. I PAID ALMOST A GRAND for these files. Stored them on Adobe, because, well, you deal with images, so you're the best right, that's why I bought extra storage on photoshop.com, then was told I would have to move to revel, but not the ai, eps, or pdf and i don't remember about png's. files, so I moved everything to revel (purchased the extra storage there.) AND put everything on the cloud and turned off my file sync. Not everyone is an idiot, maybe something is turned off, there's a reason for it, how dare someone override MY SETTINGS. They could have emailed, called, chat, google chat, irc, or snail mailed me, it's pretty easy to get my attention.
I could just cry.
lost my files,
asked to pay one time instead on monthy, and there's not even a discount and no additional incentive. Lost the ability to work without having to be connected to the internet, which will be delimited here very shortly since I'm on comcast.
and the worst, the very absolutely worst part is this is the SECOND time in a row now, I've had an issue with Adobe that has gone on for over a year while support TELLS ME A PAYING CUSTOMER, that 'gee, sorry, no support for cloud" , "No I can't forward you to a tech" (direct quote) and "The Only support for any cloud issues is the forum"
How can I handle this in the future, my nerves just can't take it anymore. Seriously, I'm just shaking now I'm so upset about this and I really hate writing something like this, or airing issues in public that really should be, imho, private.

Hi Ken,
Wow, I've logged into adobe and never seen your response until now.
I need to make the forums more of a daily stop I guess.
Thank you for your response, When I go to the Archives, it states I have none. In addition, previously when I'd tried to move items to the archive, they just disappeared
Currently my desktop is not connecting at all, Everytime I connect, it's states "We have now logged you out" and requests I login again.
I have of course rebooted,
Gone into taskmanager, killed all the relevant threads, tried again to login through the desktop, no luck, I'll have to uninstall it, make sure the threads are killed, then reboot it and then reinstall it, but I've not had the time to do that.
On another note, and just as a point of reference, myself, personally, I hate these "cloud" file repositories (not to be confused with adobe cloud services which I love) but the file repositories themselves imho, are a blackhole of resource usage when one doesn't/isn't using them,
Is there a way we can use it more of a "ftp" sort of thing, when I want to I can put files there? There is no way to "Download" the repository, no way to download the folders.. only individual files and then it takes I think three different steps before the download starts.. I find this very inhibiting. Just an fyi. for what it's worth.
Please, feel free to contact me,
I'm on g+ chat [email protected]

When I start firefox, i get this message ( The instruction at "0x7b9c77a9" referenced memory at "0x7b9c77a9". The memory could not be "read" ) hs anyone any idea why? I have scanned with AVG and something simply called 'Trojan Remover' and they both fin

when I start firefox, i get this message ( The instruction at "0x7b9c77a9" referenced memory at "0x7b9c77a9". The memory could not be "read" ) hs anyone any idea why? I have scanned with AVG and something simply called 'Trojan Remover' and they both find nothing.... any advice would be greatly welcomed.. thanks
== This happened ==
Every time Firefox opened
== this morning 22/07/10

Lyall,
I have seen this before, a long time ago (several years), and I cannot
remember how/if we resolved it.
If this is an impotant issue to you, I suggest that you open a case with
BEA support.
Regards,
Peter.
Got a Question? Ask BEA at http://askbea.bea.com
The views expressed in this posting are solely those of the author, and BEA
Systems, Inc. does not endorse any of these views.
BEA Systems, Inc. is not responsible for the accuracy or completeness of
the
information provided
and assumes no duty to correct, expand upon, delete or update any of the
information contained in this posting.
Lyall Pearce wrote:
The title says it all really.
I see other posts getting replies.
This is a rather important issue, I have seen another post with a similar problem.
While not being a show-stopper it certainly raises concerns.
The application works ok until the application exits (in both development and
executable form)
Apparently this did not happen with Tux 7.1
It does with 8, I do not have 7.1 so I have no workaround.
..Lyall

Why doesn't the Verizon Version of the HTC ONE (M9) have Wifi Calling?

I have been with sprint for 11 years and recently upgraded my HTC One (M7) to the HTC One (M9). went to jamaica and was able to keep in touch with everyone free of charge with wifi calling. Once i returned i decided to leave sprint and come to Verizon. I realized today they dont have wifi calling on this phone. Why is that. isn't it CDMA like sprint

They're planning on releasing it in mid-2015:
Verizon Wireless (NYSE: VZ) plans to introduce Wi-Fi calling in the middle of next year but does not see an urgent need for it, according to Verizon Communications CFO Fran Shammo.
Speaking at the Bank of America Merrill Lynch Media, Communications and Entertainment Conference, Shammo noted that Apple's (NASDAQ: AAPL) new iPhone 6 and 6 Plus support Wi-Fi calling. He said Verizon needs to do "some technological work in our network to make it available," and it should come around the middle of next year.
However, he said Wi-Fi calling was "never a top priority" for Verizon. "We built our voice platform so extensively [that] there was never a need for us to tell our customers, 'Oh, our network is not good enough so you need to go on Wi-Fi to complete your call.'"
He noted that when a call goes onto a Wi-Fi network, it's difficult for Verizon to guarantee the quality of service on that call, which is what Verizon has built its brand reputation on. That's a major reason Verizon waited so long to launch Voice over LTE service--it wanted to make sure it had adequate coverage that could replicate the voice experience of calls on its 3G CDMA network. Verizon has just started rolling out VoLTE service.
Other carriers are moving ahead with Wi-Fi calling plans. Ralph de la Vega, CEO of AT&T's Mobile & Business Solutions Group, said last week that AT&T will launch Wi-Fi calling in 2015 but that the carrier will use it only as a complement to Voice over LTE or 3G-based calling. "We don't have this burning desire" to use it to enhance coverage, he said.
The comments were notable in light of T-Mobile US' (NYSE:TMUS) announcement this week that heavily emphasized Wi-Fi calling and using personal routers to create Wi-Fi coverage areas in subscribers' homes. T-Mobile is the first and only U.S. carrier to support Wi-Fi calling on the new iPhone. Sprint (NYSE: S) also launched a Wi-Fi calling service for its Android smartphones this past February.
In terms of other hot topics, Shammo said Verizon would not be leasing phones, as Sprint is doing with its "iPhone for life" offering with the new iPhones. Under that program, individual customers will pay $20 a month for a 16 GB iPhone 6, instead of $30 under normal financing. At the end of 24 months, they can trade in their iPhone for a new iPhone. The iPhone 6 Plus will cost $25 per month under this program instead of $35 under normal financing. If a customer wants an iPhone with more internal storage they will pay more per month. The leasing program applies to families as well.
Shammo said Verizon offers its Edge handset-financing and early-upgrade program but that the "majority" of Verizon customers are still choosing subsidized handsets paired with two-year contracts. In contrast, AT&T said sales through its similar Next program represented around 50 percent of all smartphone sales in the second quarter.
Shammo also touched on whether Verizon might sell its wireless-tower assets, saying the company remains open to it. In the past, doing a deal "always came down to price and terms and conditions," which he said have become more favorable. He said that Verizon's network is experiencing high demand and that the company would like to retain the flexibility to add towers or add network gear to existing towers. "It's an option for us," he said. "We continue to look at it, and we'll see what happens."
Last week at a separate investor conference, Verizon Communciations CEO Lowell McAdam also said the company would be open to selling some of its towers if the price was right. "Those deals are coming to us a little more now, and if an opportunity presented itself to increase shareholder value" Verizon would be interested in pursuing it, McAdam said, according to Reuters. McAdam said Verizon received interest in its towers two years ago, but the bids weren't high enough.
http://www.fiercewireless.com/story/verizon-wireless-plans-launch-wi-fi-calling-mid-2015/2014-09-17

When bluetooth headset is connected to iphone,I can't hear iphone ringing aloud when I have a call or a text. Do i really have to wear the bluetooth headset all the time in my ear to know when I have a call or a message? Why it doesnt ring through iphone?

when bluetooth headset is connected to iphone,I can't hear iphone ringing aloud when I have a call or a text. Do i really have to wear the bluetooth headset all the time in my ear to know when I have a call or a message? Why it doesnt ring through iphone but it rings through the bluetooth headsets?
In other phones, you can hear the phone ringing and if it was connected to bluetooth, you could pick up the call from the bluetooth headset.
Here with iphone, if its connected to bluetooth headset, it only rings through the headset, which means that if you dont have the headset in the ear all the time, you cannot know that you have an incoming call or message.
Any ideas - solutions - comments please?

I'm having the same problem. I had a plantronics 975 (which I lost, sadly). When connected, the ringer would always be routed through the bluetooth and the iPhone's external speaker. When in silent mode, the iPhone would only vibrate, but I could still hear the ringer in the bluetooth.
I just bought a new Plantronics Voyager+. Now when it's connected, all sounds are routed to the earpiece - including the taps, etc. The iPhone's speaker doesn't ring at all, unless the bluetooth is disconnected or powered off. I'd really like to be able to hear both, like I was before. This is an iPhone 3G running iOS 4 (latest version, not sure what it is exactly). Haven't updated software/firmware in between bluetooths, just changed the earpiece.

How can I have a call with someone from Customer Support if I live in Costa Rica? I have forgotten the answers to my security questions and basically I can't buy anything on iTunes. I do not have a rescue email account otherwise I won't be writing here.

I have been trying to fix this by myself but I gave up! I don't remember the answers I provided before. Tried to have a call with apple support but it seems that this is not an option if you live in Costa Rica. How am I supposed to spend the credit I have in my apple account?
Thank you... Pura vida!

As Costa Rica isn't on this page : http://support.apple.com/kb/HT5699
then try contacting Support via this form and explain that you've forgotten your answers, don't have a rescue email address, and your country isn't on the HT5699 page and see how they reply : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 .

HT1349 WHY DO I HAVE TO CALL SUPPORT WEEKLY

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