HT1349 Win 7 64 bit:  iTunes won't install, get error code 2324 or installer says I am not logged on as administrator:  only one user and it is an administrator user.

Win 7 64 bit:  iTunes won't install, get error code 2324 or installer says I am not logged on as administrator:  only one user and it is an administrator user.

Hey there k8ei,
Thank you for using Apple Support Communities
I found this article for you to help troubleshoot installing iTunes named Trouble installing iTunes or QuickTime for Windows found here http://support.apple.com/kb/HT1926.
Here is a general overview on where the troubleshooting will take you:
General installation troubleshooting
1. Empty your Temp directory and restart
2. Completely remove iTunes and related components
3. Install the latest version of iTunes
Additional troubleshooting
After performing each of the steps below, you will need to completely remove iTunes and related components and then install iTunes again to determine whether the issue is resolved.
1. Make sure you have administrator account access
2. Make sure your folder names don't contain strange characters
3. Get the latest Windows updates
4. Disable other conflicting software
All the very best,
Sterling

Similar Messages

  • Itunes won't install get error 'could not access network location'

    I get the following error message when I try to install itunes 10.5 on a new windows 7 pc.
    Tx in advance for the help.

    With that particular variety of 1606 (it's a 1606 error message even though the 1606 error message number isn't returned by the iTunes installer), the following Microsoft document is worth a try:
    You receive an "Error 1606" error message when you try to install or remove a Microsoft program

  • I keep getting error code 2324 when trying to download itunes 10.7.

    Everytime I try to download itunes 10.7 I get error code 2324. Can anybody help with this situation? I'm trying to sync my new iphone 5 but I can't without updating my itunes, but I can't update my itunes, so please help!

    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • Itunes won't install. Error message: Apple Application Support not found

    Itunes won't install. Error message: Apple Application Support not found.  What is the fix for this?

    It is always these four updates that fail.  I've tried downloading and installing them seperately from apple downloads.  I've tried various recommended fixes, and nothing I can figure out works.  Before these problems, itunes worked on the computer for a year.
    Thank you again for wanting to help me.
    Ken
    1)  Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243)
    Installation date: 12/17/2011 7:58 PM
    Installation status: Failed
    Error details: Code 643
    Update type: Important
    A security issue has been identified leading to MFC application vulnerability in DLL planting due to MFC not specifying the full path to system/localization DLLs.  You can protect your computer by installing this update from Microsoft.  After you install this item, you may have to restart your computer.
    More information:
    http://go.microsoft.com/fwlink/?LinkId=216803
    Help and Support:
    http://support.microsoft.com
    2)  Security Update for Microsoft Office Excel 2003 (KB2596954)
    Installation date: 12/17/2011 7:56 PM
    Installation status: Failed
    Error details: Code 57E
    Update type: Important
    A security vulnerability exists in Microsoft Office Excel 2003 that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.
    More information:
    http://support.microsoft.com/kb/2596954
    Help and Support:
    http://support.microsoft.com/?LN=en-us
    3)  Update for Microsoft Office Outlook 2003 Junk Email Filter (KB2597035)
    Installation date: 12/17/2011 7:56 PM
    Installation status: Failed
    Error details: Code 57E
    Update type: Important
    This update provides the Junk E-mail Filter in Microsoft Office Outlook 2003 with a more current definition of which e-mail messages should be considered junk e-mail.
    More information:
    http://support.microsoft.com/kb/2597035
    Help and Support:
    http://support.microsoft.com/?LN=en-us
    4)  Security Update for .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2478662)
    Installation date: 12/17/2011 7:52 PM
    Installation status: Failed
    Error details: Code 80070BC9
    Update type: Important
    A security issue has been identified that could allow an attacker to compromise your Windows-based system that is running the Microsoft .NET Framework and gain complete control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.
    More information:
    http://go.microsoft.com/fwlink/?LinkID=211424
    Help and Support:
    http://support.microsoft.com

  • HT4623 How to re-install iso7 error occurred during the installation wi-fi is not working

    How to re-install iso7 error occurred during the installation wi-fi is not working

    Connect to your computer and update via iTunes.
    How to update your iOS device
    Scroll down to the “Update your device using iTunes” section

  • Getting error code 1611 when trying to restore my Ipod. I have tried a forced restore and disabling my computer security and still nothing...ready to throw it out the window at this stage...help!!

    Getting error code 1611 when trying to restore my Ipod. I have tried a forced restore and disabling my computer security and still nothing...ready to throw it out the window at this stage...help!!

    Error 1611
    This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
    If you also unsuccessful on another computer then time for an appointment at the Genius Bar of an Apple store. It would see that your iPod needs service as specified in the article.

  • I can't install itunes 10.6 after download I'm getting error code 2324? and itunes stopped working?

    After downloading the update package and trying to install it, the installation didn't work with error code 2324, and i can't open itunes on my laptop anymore?

    First of, what sort of system have you got. (Right-click My Computer in the start Menu and select properties) There are two flavours of Windows 7 x64 OEM (original equipment manufacture)  One is a total x64 system for the OS and all programs.  The other runs x64 address space for the OS and x32 address space for programs.  I had exactly the same problem with my system and microsoft office. Roll back (using the recovery console to rewrite all the original registry values before you upgraded will give you a clean system for the upgrade).  The upgrade itself should recognise the correct upgrade version for you automatically.  However, sometimes it fails to do this due to data corruption.  Go here-  http://www.apple.com/itunes/download/ and manually download what you need.  after download Right-click the file and select "properties"  and click on "unblock" box in lower right corner. close, Then right click the file again and select "Run as administrator".  If u still have problems, reboot into Safe mode.  Uninstall itunes. Reboot again to safe mode. Disconnect from internet and disable any 3rd party system watch and antivirus programs.  Reinstall itunes, then reboot normally.  If the problem still persists run a system diagnostic check using "Problem Reports and Solutions" from in Control Panel.  Let me know how you get on.

  • Getting error code 2324 when installing itunes

    any suggestions ?  started with the auto updater for itunes, now itunes won't reinstall and is giving error code 2324.
    thanks,

    You may have a "cloud drive" backup utility running. I had this same problem. I stopped the Cloud Drive, and re-tried the install, and it worked!

  • I am trying to update itunes and keep getting error code 2324 how can i correct this

    I am trying to update itunes on my laptop and keep getting error message 2324. How can I correct this.
    I have tried to reinstall but with no luck

    Let's try the fixit from the following Microsoft document with that one:
    Fix problems with programs that can't be installed or uninstalled

  • Hi!  Need help!  I downloaded Reader 9.1 and now it won't install  Get error message "Error 1606. Could no access network location %APPDATA%\.  I'm about ready to trash my computer!  Thanks!

    Hi!  Need help desperately!  I downloaded Reader 9.1 and it won't install.  Get the error message "Error 1606.  Could not access network location %APPDATA%\.  Thanks!

    Hello again:
    I don't mean to step on any toes here but it seems that the root of the problem is being ignored. I offered before that the problems you are experiencing are due to inconsistencies in the Windows registry. While I could speculate on the various methods of how this came to be, I don't have that kind of time nor is there a need. More than likely it is some type of malware that has infected the system but that should be explored on more suited forums such as MajorGeeks.com or BleepingComputer.com. The way I see it, you have a few paths you can take, all of which will lead you to the same place: no more error 1606 and a functional Reader:
    Option 1: Run the Windows Live OneCare free safety scanner to resolve any broken registry links it can find.
    Option 2: Manually fix the "broken" registry entries in the Windows registry. While I understand Pat's hesitation to do so, the truth of the matter is it will resolve the immediate issue. Once the APPDATA path is corrected, you should then be able to install Reader.
    Option 3: Restore Windows to a previous date using System Restore located in Help & Support of the Start menu.
    Option 4: [SLEDGE HAMMER] Reinstall Windows over the top of the current installation (NO FORMAT). Use this option only if you have no other recourse. The potential to lose all personal data and settings is high if this option is not performed correctly. If this option is chosen, be certain to use a "setup" profile (username) different than your current username. If you only have a manufacturer's system restore disk rather than a Windows CD/DVD, you may not have the option NOT to format which WILL result in the loss of personal data. This option should only be performed by someone who has previous knowledge of such or is willing to learn even at the expense of data loss/time/effort.
    I HIGHLY recommend that any and all personal data is backed up to an external location such as a USB key, CD/DVD, or external hard drive prior to performing option 2 or 4 above. If you would like any of the options explained in greater detail, feel free to ask and I will oblige.
    Best of success!
         Michael

  • Itunes won't install. Error msg?

    Everytime I try to install Itunes the error message comes up and says to refer to help and suppport and has HRESULT:0x80070424. How do I fix that?

    What is the entire error message?
    Are you able to remove iTunes or remove/install any other applications?
    Take a look at this thread -> I-tunes will not install. even after i used all of the help offers.

  • ITunes won't install--HKEY error?

    So I have a new Nano and iTunes refuses to install.
    Yayyy.
    Every time I try, it tells me that it could not open key: HKEYLOCALMACHINE\Software\Classes\QuickTimePlayerLib.QuickTimePlayerApp\CLSID. It tells me to verify I have sufficient access to the key--I made sure I did--and contact support personnel.
    Someone help me. Nothing's worked. I've given myself full access, uninstalled and reinstalled everyfrickinthing, and nothing. I always always ALLLLWAYS have the same error.
    It's depressing.
    Seriously, this iPod's about to go out my window... please help =(

    bump
    I need help i can't install itunes please help

  • My iTunes won't open, getting error message.

    "The iTunes application could not be opened. An unknown error occured (13010)." Help?

    Having the exact same problem here, with the same error code.  Eagerly awaiting any advice!

  • ITunes won't update - getting error

    I'm trying to update iTunes from 10.0.1 to 10.1.1 on my Mac mini 1.83 Intel Core Duo running OSX 10.5.8 using software update. All of my other updates have worked consistently but iTunes 10.1.1 gives me an error message that says "The update iTunes can't be saved - a networking error has occurred. Cannot open file (-3001) Make sure you can connect to the internet and try again."
    I'm sure I have internet and like I said my other updates have worked.

    Have you tried downloading the standalone installer?
    http://www.apple.com/itunes/download/
    Also, make sure you have enough room on your hard drive.

  • CS5 telling me to update, but updates won't install (no error code given)

    I have been trying to install the updates my CS5 has been telling me to do but every time I run the update program, it goes through the process and then says there was an error in updating all my programs. I have restarted my computer, I have shut everything down...I have done EVERYTHING possible. At this point in time, my company (which is a not-for-profit) cannot afford to upgrade my software to the CS6 cloud based system, therefore I need to be able to upgrade the software I am on currently to continue doing the work I need to do.
    Additionally, there is no error code given when the updates finish, so I can't even look up the error code or post the error code here to help narrow down the issue.
    PLEASE HELP!!!!
    Thank you so much
    Audra

    Hi Audra,
    Please try downloading and installing the updates manually from : http://www.adobe.com/downloads/updates.html
    In case you still face issues, please try the following :
    > Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
    > Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
    Reboot and try installing in the new enabled Admin user account and check.
    Regards,
    Rave

Maybe you are looking for

  • Vendor field empty for RE line items in FBL3N

    dear all- I'm experiencing a strange situation. Instead of using the MM-report, I want to do a GRIR analysis in FI. When I run FBL3N for the GRIR account I see that for the goods-receipt related documents (doc type WE) field like puchase order and ve

  • Problem with Purchase Order creation with Random numbers .

    Hi Experts Currently i am facing an issue with Bapi BAPI_PO_CREATE1 to create Purchase order with random numbers for example items 1, 3,5. Please let me know the settings . Thanks in Advance

  • How do i covert an image in J2ME into an byte array ?

    Can anyone help to show me the way to convert an image into a byte array ? Thanks early reply appreciated.

  • Multipages with same check number

    While printing check, I have 100line items for same vendor. going to give single check . while printing with standard program and layout,it is printing 3pages and printing 3checks in each page.it is creating first 2 voided check and 3rd one is origin

  • AIM service error wont allow me to stay connected

    An AIM service error occurred. The server message was: Serv:RequestTimeout.. It tells me this when i try to talk to someone.. It tells other people i am available and they instant message me but i dont recieve them.. I need help, this is a brand new