HT1349 Yes I bought my iMac 3 weeks ago I am trying to download OSX Mountain Lion  And I put the serial No# in but they want a copy of purchased How Do you do that with say no scanner

I trying to downlaod the OSX mountain Lion http//apple.com/osx/update and I fill out the form and input Serial No# of my iMac and then they ask for copy of purchase reciepe How do you do that if no scanner ??????

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  • Trying to download OSX Mountain Lion, but just says waiting all the time? Anyone know what this could be?

    Trying to download OSX Mountain Lion, but just says waiting all the time? Anyone know what this could be?

    You are not specific with your problem or errors but one thing that always throws people off is as follows:
    When entering you're login name you must use the entire login with carrier name such as [email protected] The field defults to just your name but not the carrier name.

  • Trying to download new mountain lion and it keeps telling me that i dont have enough memory and i deleted a bunch of stuff and it still wont work?

    trying to download new mountain lion and it keeps telling me that i dont have enough memory and i deleted a bunch of stuff and it still wont work?

    You are confusing Free Disc Space with RAM.
    mjohnson1645 wrote:
    ...it keeps telling me that i dont have enough memory ..
    You need more RAM
    You can use these Links to check which RAM is suitable for your Mac...
    http://eshop.macsales.com/shop/apple/memory/
    If in the UK... Go to http://curcial.com
    It is Important to get the Correct and Matching RAM
    Those sites also have videos on how to Install RAM should you need it....

  • .mp3 files that used to play now say 'the file is corrupt' but they play fine in google crome. Do you have problems with your default mp3 player?

    I've posted a number of mp3 file links on our website. All have been functioning and playing well until this week, they are no longer playing when clicked on. The new tab opens, thinks, then says that the "video cannot be played because the file is corrupt". These files are able to be downloaded and played from individual computers and will play fine in other browsers - such as Google Chrome.
    Not sure if there is an issue with Firefox default mp3 player?

    I assume that this is because of the way the MP3 file is encoded.
    Sample rate: 22050 Hz
    Bitrate: 32 kb/s
    If I open the file in a tab then I see a media player, but inspecting the page source shows a video tag with no source attribute, so Firefox seems to have a problem with decoding the media header despite the audio/mpeg content type.
    I don't know what to do about this apart from playing the file in an external player or play the file via an object or embed tag to make Firefox use a plugin.
    Using a bookmarklet like this to force an audio tag doesn't work as well:
    <pre><nowiki>data:text/html,<audio src="%S" controls>
    </nowiki></pre>

  • Hello. Im trying to download OSX mountain lion on 2013 Macbook air but I get a message saying this isnt supported. Could someone advise me please - its my first mac so please forgive the stupidity!

    However when I try to, I get an error message saying it is not compatible ? According to the list it should be as its the new 13 inch. Forgive my stupidity as I have just got my head around an iMAC and whilst I love my MBA , I get a bit stumpped!!! Any help gratefully received. Thanks S

    As shldr2thewheel pointed out, a 2013 MacBook would have shipped with Mountain Lion installed. It is a specialized version for that specific model, so a version of Mountain Lion downloaded from the Mac App Store will not work.
    If you ever need to reinstall the OS, just use the built-in recovery partition, or Internet Recovery.

  • HT204216 Used to highlight just the portion of an article that I wanted to print and press print selection only.  How do you do that with a MAC?

    Used to highlight just the portion of an article that I wanted to print and press print selection only.  How do you do that with a MAC?

    Depends to some extent what application you're printing from, and what printer you're using, but here's the dialogue box for ⌘P in Firefox -
    Note the option to print selection only.
    Haven't looked before, but I can't find anything similar in Pages print options.
    It does appear in Word though.
    Message was edited by: noondaywitch

  • Last week I've install Mac OS X Mountain Lion and then after the installation finish my IMAC start up in verbose mode. How can I turn off this mode and start my IMAC normally. I've try to key in the code "sudo nvram boot-args=" in terminal also.

    Last week I've install Mac OS X Mountain Lion and then after the installation finish my IMAC start up in verbose mode. How can I turn off this mode and start my IMAC normally. I've try to key in the code "sudo nvram boot-args=" in terminal also.
    Thank you for all of your answer.

    I've seen it mentioned on here that a PRAM reset may solve it:
    Reset PRAM
    Shut down the computer.
    Locate the following keys on the keyboard: Command, Option, P and R.
    You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.

  • TS1741 I've downloaded a few apps since I got my ipad 3 two weeks ago...now it just sits on ( waiting ) and wont complete the download. Any ideas? Thanks, Chris

    I've downloaded a few apps since I got my ipad 3 two weeks ago...now it just sits on ( waiting ) and wont complete the download. Any ideas? Thanks, Chris

    Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
    If that doesn't work - sign out of your account, restart the iPad and then sign in again.
    Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
    You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
    You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.

  • I think I finished installing Mountain Lion, and am at the "log in" page with my name and the Lion icon, but I cannot do any of the functions on screen. That is, I cannot log in, sleep, restart, or shut down. I am running it on an Early 2009 Macbook Pro

    I think I finished installing Mountain Lion, and am at the "log in" page with the Mountain Lion icon, but I cannot do any of the functions on screen. That is, I cannot log in, sleep, restart, or shut down. I am running it on an Early 2009 Macbook Pro, which is said to have the capabilities of running Mountain Lion.

    BrettGoudy wrote:
    ...Is there any way I can install a partition that runs snow leopard on my early 2011 MB pro with what I have (new SSD, New RAM, Current version Lion running, no external drive, lack of original snow leopard disks [I lost them ] and the general 10.6.3 snow leopard boot disks)...
    As the last post suggests, call Apple and order a replacement original disc for about $17.  They will ask you the model and serial numbers.
    Your retail version of Snow Leopard OS 10.6.3 will not work on that Mac as it requires a minimum of OS X 10.6.7 to boot and operate.
    Another alternative is to again borrow another Mac to install your retail Snow Leopard into an external HD or partition, upgrade it to 10.6.8 and then clone it back to a partition on your MBP.

  • I recently downloaded mountain lion and just had it emailed to me but I'm having trouble downloading it to my computer. I cannot find the button that says "redeem" under quick links.

    I recently downloaded mountain lion and just had it emailed to me but I'm having trouble downloading it to my computer. I cannot find the button that says "redeem" under quick links.

    You must have a minimum of OS X Snow Leopard 10.6.8 installed on your Mac to have the Mac App Store. The Quick Links are on the Featured pane.

  • Ever since i downloaded OSX Mountain Lion, Express VPN no longer works properly for me. Even though it says I am connected, webpages refuse to load. However, everything works fine when its turned off. I cannot go on many websites without the VPN.

    Ever since i downloaded OSX Mountain Lion, Express VPN no longer works properly for me. Even though it says I am connected, webpages refuse to load. However, connection speed is fine when its turned off. I cannot go on many websites without the VPN. My current location is Shanghai, China. OSX Mountain was installed this morning and everything worked fine until then. Is Express VPN not supported? What do i need to do in order to get it working again on my Macbook Pro (early 2011). I want to be able to go on websites such as Youtube, Facebook, Twitter, ect...

    Hi,
    I am having the same issue listed above on my new Mac Mini i just bought, I also contacted Express VPN support and got the same instructions with exception of the command to run in the utilities terminal.  I tried the steps listed, and both commands (posted here, and sent to me directly by Express VPN support), and still unable to connect on my Mac Mini running OS X 10.8.2, but I am able to connect on my iPad and my MacBook which is running Mac OS X 10.6.8.  Usually Express VPN is spot on with their customer support, but this is taking longer to get resolved.  Here is the steps sent to me
    Try doing the following to see if the problem gets resolved:
    Please follow the instructions here: https://www.expressvpn.org/support/setting_dns_servers_mac_os
    (should still be the same for Lion) and then add the following DNS servers: 8.8.8.8 & 208.67.222.220. After adding the DNS servers, please do the following steps as well:
    Note: If you're connecting to your ISP via a PPPoE connection, then set the DNS servers on the PPPoE connection itself and then restart your computer for the DNS settings to take effect.
    1. Click on Applications
    2. Click on Utilities
    3. Click on Terminal
    4. Type the following command (without the quotes): "sudo killall -HUP mDNSResponder"
    5. Press enter and then try reconnecting to the VPN.
    If you're still unable to connect, please send us in the latest log files.
    Hope this helps. Let us know how it goes.

  • Am trying to download Os mountain lion, been trying since last night and nothing is happening. Just says waiting. Am I missing something, doing something wrong please tell?

    Am trying to download Os mountain lion, been trying since last night and nothing is happening. Just says waiting. Am I missing something, doing something wrong please tell?

    1. Make sure that your machine is compatible with Mountain Lion
    http://www.apple.com/osx/specs/
    2. Run into safe mode and test downloading it there
    3. If the above does not work, Create a new location(go to system preferences > network > click Location)
    4. Add Google DNS
    https://developers.google.com/speed/public-dns/

  • Hello everyone i want to know if i download osx mountain lion on my macbook air paying it s price from the apple store can i download it on my iMac without paying it s price another time since I would ve  paid it the first  time

    hello everyone i want to know if i download osx mountain lion on my macbook air paying it s price from the apple store can i download it on my iMac without paying it s price another time since I would ve  paid it the first

    yes, once paid for, you can download it for free on any other mac you own.

  • Downloaded OSX Mountain Lion on MacBook now stuck on grey screen with spinning wheel HELP?!?!

    Downloaded OSX Mountain Lion on MacBook now stuck on grey screen with spinning wheel. What can I do, will I loose everything on my laptop?

    ashg23 wrote:
    Thank you, I have restarted but it is still stuck at the grey page with the spinning wheel? Any idea?
    Have you started up holding down Command + R and attempted to install again?
    Pete

  • Tried to reinstall OSX Mountain Lion 10.8.4 and every time i start with the installation i get a requested time out message, had to shut down my MacBook Pro retina. Now when i start up it automatically start internet recovery

    tried to reinstall OSX Mountain Lion 10.8.4 and every time i start with the installation i get a requested time out message, had to shut down my MacBook Pro retina. Now when i start up it automatically start internet recovery for two ouers. After the internet recovery the same problem with reinstalling OSX message

    Gave up on the GUI.  This script derived from http://blog.netnerds.net/2012/07/os-x-how-to-setup-nat-on-lion-and-mountain-lion / seems to work for me:
    gwdev=en0 # This is my WiFi connection (has Internet connection)
    targetdev=en1 # This is the USB to Ethernet adapter (to give Internet connection)
    /sbin/ifconfig $targetdev down
    /sbin/ifconfig bridge0 create
    /sbin/ifconfig bridge0 up
    /sbin/ifconfig bridge0 addm $gwdev
    /sbin/ifconfig bridge0 $HOST_ADDR
    /sbin/route add default -interface bridge0 -ifscope bridge0 -cloning
    /usr/sbin/sysctl -w net.inet.ip.forwarding=1
    /sbin/ipfw add 100 divert natd ip from any to any via $gwdev
    /usr/sbin/natd -interface $gwdev -use_sockets -same_ports -unregistered_only -dynamic -clamp_mss -enable_natportmap -natportmap_interface $targetdev

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