HT1351 I have an Ipod classic which was the original device connected to Itunes. I connected an Iphone 4S and can no longer see my Ipod classic. How do I once again get it connected?

I have an Ipod classic which was the original device connected to Itunes.

The right way to consolidate your music is to copy it from one computer to another. You can copy music from an iPod classic though:
How to use your iPod to move your music to a new computer:
http://support.apple.com/kb/HT1329
When the music is all in the same library, sync the Touch.
You will still need to authorize your computer to play purchased music. For that, use the Apple ID that was used to purchase it.

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I used to be able to increase the size font of the persons name sending me an email or text message. I have an iphone 5 and can no longer do that. Help!

I used to be able to increase the size font of the persons name sending me an email or text message. I have an iphone 5 and can no longer do that. Help!

Just the name? Don't ever recall that being a feature. However, for Mail and Messages (and a few other apps): Settings app > General > Text Size

I have more than 300 CDs I downloaded into my computer which went to my iTunes library and have purchased hundreds of songs through iTunes store and can no longer access these songs. How can I restore my music so I can play it?

I have more than 300 CDs that I have downloaded to my computer and have purchased hundreds of songs from the iTunes store on my Mac. I cannot play any of this music now. How can I restore my iTunes library? I can see the music files, but they will not play. The message I get is that the file cannot be found. I have stopped purchasing any music from iTunes, and will not do so in the future unless this can be resolved. Why buy music if in the future you can't play it? I have not connected my ipod to my computer for months because of concerns that my music will disappear from there too.

What you see in iTunes is not the music but a pointer to the file that contains the music. Somehow these pointers have become broken. You may have accidentally deleted the file, or moved a folder, or moved a file, or renamed a folder, or renamed a file, or... iTunes is very unforgiving of you doing things to the iTunes folder unless you have it set so iTunes does not manage your music for you (in which case you really need to know how iTunes works)
If all your links are broken, or a large number are, then there are various options, none of them easy (unless you're lucky). One is when it asks you if you want to find the file that you say yes and then guide it to the file (which will probably be in a folder by artist, and then a folder by album name). Gets old fast if you have 300 CDs. Another is to undo what may have caused the links to become broken, if you can remember what it was that you might have done such as renaming a folder. Another is to just forget about your old library, ratings, and playlists, etc. and start afresh. Trash the library file in your iTunes folder, start iTunes with a blank library, then drag all your files to the new library. Another is to restore itunes from a backup you may have made before this happened.
Do you keep just media on an external drive? If you start iTunes without the external being switched on then it thinks the links are bad. Quit iTunes and start the external before restarting iTunes. You may have to scroll down through the tracks to "tickle" them into re-reading the link.
How do you have itunes set in preferences to manage your music? Have you done any changes to preferences recently, or moving folders, files, etc? Do you keep iTunes on an internal drive, or external?
In the many years of people complaining about broken links I don't think any way has been developed to mend them automatically. I saw one attempt to use Spotlight, but it didn't really work.
None of us work for Apple so it's up to you if you won't buy from them until it is fixed. We will try to help you fix it, because we're nice.

I have just discovered over $150 was charged to me deleteing my Itune gift card amount to zero and then charging remaining amount to Paypal- any help is appreciated.

i have just discovered over $150 was charged to me.....deleting my Itunes gift card and then charging more to Paypal.
Help....any support is appreciated.

I had the same thing happen to me! It totally wiped out my iTunes balance and there isn't any way to contact anyone at iTunes to dispute the charge! ExpressLane is totally useless! Can't someone help!

What to do if i bought a iphone that is linked to another Find my iPhone account and i have no idea of who was the original owner?

i bought a pink iphone 4s from this guy for my GF
and now im trying to activated it but it is linked to a old Find my iPhone account, so i dont know who was original owner, what can i do in this situation?

If you cannot get this information from the seller
Removing a device from a previous owner’s account
You will not be able to re-activate it.
carloseduardov32 wrote:
i bought a pink iphone 4s from this guy ... what can i do
Try and get your money back... If not possible... you have an attractive pink paperweight

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TS3899 I have a 3 GS which was updated to ios6 and I canr receive emails or get picture messages. Can somebody help ? Can i downgrade to ios5

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You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.

I have 3 iTunes libraries on my one one computer and since I updated to the new version I can no longer see who's library I am in. It used to show at the top of iTunes the name of the library I was in. Is there a way I can tell which library I am in?

I have 3 iTunes libraries on my one one computer and since I updated to the new version I can no longer see who's library I am in. It used to show at the top of iTunes the name of the library I was in. Is there a way I can tell which library I am in without closing and reopening?

No. Frequently the apps take up more storage space on the iPod that the file download size.

Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up

Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up with it for months, until june 7 when I decided it has been long enough, and I got a replacement. I told the genius bar what happened, and I already did the so called "steps" that apple reccommended on the site, which was reset network settings, restore iPhone. The genius bar gave me a replacement phone, so I was expecting that the problem would be over, but it isn't. It seems that it's iOS 6.1.3 which is the case of most public complaints on apple iPhone products. Not even 3 weeks after I got the phone replaced, it is doing it again, so I suspect I'm just going to get a replacement again? Unfortunately I only have until 5th of july 2013 until my 1 year warranty is up. After that, any issue I have, I have to purchase apple care. People are expecting this problem to be fixed but I don't see it being solved any time soon. This is horrible and really low, because I have been a good customer, when I talk to the people at the genius bar, I show the utmost respect I can to them for the work they put into their job, but somewhere there is a problem where something has gone wrong. Because of that, people that only have a one year warranty (which i received because I purchased my apple iPhone at an Optus outlet, once that one year warranty is up, I have to pay for a problem that isn't even my fault? That isn't how it should work, you should be fixing this problem so people can be happy customers and leave happy. Obviously you don't all know how to do your jobs, because if you did, we wouldn't have this problem. I would like a replacement phone, ONCE AGAIN. If this problem occurs again, I will simply stop buying your products, and lose faith in your company, your's sincerely, Jack Maher.

This is a user to user help forum only. You are not addressing Apple here.
My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3.

Every time I turn my mac off, the desktop background changes. It always returns to the same picture, which was the second or third thing I changed my desktop to after getting my mac.

Every time I turn my mac off, the desktop background changes. It always returns to the same picture, which was the second or third thing I changed my desktop to after getting my mac. I have background switching unchecked in my preferences, and I have never selected it as an option. Also, when I go to my preferences, it will show the icon of the picture I changed it to, even though the desktop itself has switched back.

I would start with some basic troubleshooting.
REPAIRING DISK PERMISSIONS -
NOTE: refer to article "About Disk Utility's Repair Disk Permissions feature" found here http://support.apple.com/kb/ht1452 - for the actual apple article on these step. ----
- click finder in the bottom dock, and in the window that opens, select applications in the left column - scroll through until you see the 'Utilities' folder and double click to open it. Then double click on 'Disk Utility'
- When prompted to select a disk volume or image, select the 'Macintosh HD' in the left column
- ensure the the "first aid" tab is highlighted blue in the middle of the screen
- click the button at the bottom that says 'Repair Disk Permissions'
- this process will take a few minutes to run. It will indicate it's done, by scrolling to the bottom of the "details area" displaying 'Permissions repair complete'
Dan Frankes has written an excellent article for Macworld on "Permissions" and the need to repair them - see - http://www.macworld.com/article/52220/2006/08/repairpermissions.html. Another good web site is - http://www.thexlab.com/faqs/durepairfns.html.
REPAIRING DISK - About OS X Recovery - http://support.apple.com/kb/HT4718.
- restart your computer hold down command + R keys on the keyboard to boot you into Lion / Mountain Lion Recovery mode
- select english as your main language then the continue arrow
- select "Disk Utility" on the resulting screen then 'Disk Utility' ---
- When prompted to select a disk volume or image, select the 'Macintosh HD' in the left column
- ensure the the "first aid" tab is highlighted blue in the middle of the screen
- click the button at the bottom that says 'REPAIR DISK' .......NOT "Repair disk permissions"
- this process will take a few minutes to run. It will indicate it's done, by scrolling to the bottom of the "details area" displaying "The Macintosh HD appears OK"
If you get any other message OTHER than "The Macintosh HD appears OK", like "the Macintosh HD was repaired successfully" run the "Disk Repair" again, until it displays "The Macintosh HD appears OK".
Once done, restart the computer as normal

I have lost my Ipad which was registered on my itunes.

I have lost my Ipad which was registered on my itunes. But I dont have the serial number elsewhere and its not showing on Find my Iphone. How do I find the serial number or track where is this ipad ?

To find the serial number check the advice here: Find the serial number and other information for your iPhone, iPad, and iPod touch - Apple Support
If you had "Find My iPhone" enabled in Settings > iCloud then you may be able to locate it. If not, you cannot locate it.
If it was enabled then you can try locating it via http://icloud.com on a computer or the App "Find My iPhone" on another iDevice. You can also tell your iPhone to "Play Sound", enter "Lost Mode", or "Erase".
Note: this will only work if your device is connected to a network and the device hasn't already been restored as new and/or "Find My iPhone" has not been disabled on it. Note: Disabling "Find My iPhone" is much more difficult in iOS 7/8.
If you think that your device was stolen rather than lost then you should report it to the police. In either case you should contact your carrier, change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc.
See also here for additional information: http://support.apple.com/kb/HT5668

I have the newest version of the iPad and can not see it under devices in my iTunes account on my PC. I can however see my iPod touch under devices and sync it. How can I get my iPad to show under devices and sync as well?

I have the newest version of the iPad and can not see it under devices in my iTunes account on my PC. I can however see my iPod touch under devices and sync it. How can I get my iPad to show under devices and sync as well? I have also tried may suggestions on the apple support site and none have worked. Any suggestions are welcome.

You need iTunes version 11+.
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
 Cheers, Tom

I want to use my old iphone for my kids as an ipod. How do I keep from getting text messages on it when it is turned on? If it is on, and my droid razar is on, text messages will go to the iphone. It is either a 4 or 4s ...I don't have Siri, so I think

I want to use my old iphone for my kids as an ipod. How do I keep from getting text messages on it when it is turned on? If it is on, and my droid razar is on, text messages will go to the iphone. It is either a 4 or 4s ...I don't have Siri, so I think it's a 4. Thanks

Another thing to remember is the phone is actually usable for 911 calls and maybe others. Not a real good idea. Especially for a child.
It would depend however on the age of the child.
Good Luck

HT1351 I have an Ipod classic which was the original device connected to Itunes. I connected an Iphone 4S and can no longer see my Ipod classic. How do I once again get it connected?

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