HT1351 I just bought a new ipad and it doesn't show under my devices when I plug it in. I was already set up with my ipod touch. I just want to have access to my apps and music that are already in my itunes. How do I find my ipad and sync it?

I just purchased an ipad. When I plug it in to my computer it won't show under devices in itunes. I already have itunes set up for my ipod touch. I just want to share the music etc thats already there with both devices. How do I get my computer to recognize that the ipad is there?

The latest model requires iTunes 10.7 or higher. Check iTunes to make sure you're running a compatible version. If so, see:
iOS device not recognized in iTunes for Mac
iOS device not recognized in iTunes for Windows

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I have recently had my MacBook Pro and iPad stolen so I have bought a new iPad, since syncing to my existing Apple ID account I keep getting another Apple ID popping up asking for the password. Does this mean that the owner of this appe ID have my stuff?

I have recently had my MacBook Pro and iPad stolen so I have bought a new iPad, since syncing to my existing Apple ID account I keep getting another Apple ID popping up asking for the password. Does this mean that the owner of this appe ID have my stuff?

You should change your AppleID password NOW. And if it says it was registered under another AppleID, the thief has probably done it.

How do I get music from my PC, that was originally from CDs, to the iPod touch? I think you have to get them on iTunes 1st, then sync them over to the iPod? How do you do this whole process? Thanks, I'm very NEW at this.

How do I get music from my PC, that was originally from CDs, to the iPod touch? I think you have to get them on iTunes 1st, then sync them over to the iPod? How do you do this whole process? Thanks, I'm very NEW at this.

To import music into your iTunes library on the computer go to iTunes>Help>iTunes Help>Add items to iTunes and follow the instructions
The sync the music to your iPod by:
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
Message was edited by: lllaass, I first thought she wanted iPod to computer.

I would like to set up an older iPad with a new messages account so it can be used by my kids. I don't, however, want to lose the apps or music that are on the iPad. Can I change only the Messages "account"?

I would like to set up an older iPad with a new messages account so it can be used by my kids. I don't, however, want to lose the apps or music that are on the iPad. Can I change only the Messages "account"?

Thanks. I had tried that, but was still having problems. Then I realized that I was using three addresses on both devices. Once I changed it to only one email on one iPad and a different email on the other, it worked great. Your message encouraged me to dig deeper and think differently. It worked. Thanks again!

How do I unlock my ipod touch, if I don't have access to the computer which it was originally sync'd?

How do I unlock my ipod touch, if I don't have access to the computer which it was originally sync'd? I sync'd the touch with a company computer at a my previous employer. Any ideas?

If you can't remember your password then have you tried getting it reset via http://iforgot.apple.com ?
If you can't get it reset via that then try contacting Support in your country and see if they can reset it for you : http://support.apple.com/kb/HT5699

My iphones and ipods no longer show up as devices when I plug into my computer to use itunes

Does anyone know why my iPhone and iPod no longer show up as devices when I plug into my computer to use iTunes?

Hi jacquelinex,
Welcome to the Apple Support Communities!
If your devices are not showing up in iTunes I suggest your read over and follow the troubleshooting steps in the attached article.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Have a great day,
Joe

My daughter's ipod nano shows up in "devices" when I plug it in...but it disappears. Right away it says it needs to update, but then after extracting the files it comes back and says that it can't be updated because it can't be unmounted. help?!

My daughter's ipod nano shows up in "devices" when I plug it in...but it disappears. Right away it says it needs to update, but then after extracting the files it comes back and says that it can't be updated because it can't be unmounted. help?!

When in DFU mode and connected to the computer iTunes does not say anything but iTunes will see the iPod and you can restore the iPod via iTunes. When in recovery mode and you connect, iTunes will say it found an iPod in recovery mode.

How do I restore my iPod touch if I don't have access to computer it was backed up to

I bought my ipod 5 th gen wen it first came out lost it and don't remember the passcode and don't have access to computer I backed up to anymore how do I fix

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

If I ran an ios diagnostic quick test, and was not having problems with my ipod touch before can running that test harm the ipod in any way?

I chose the wrong category in support before I came to the forum (I chose service request and troubleshooting instead of using ipod with itunes, and they had me run an ios diagnostic quick test. What exactly does that do if I'm not having problems? Can that harm the files or hardware on the ipod if I'm not having any problem with my ipod and don't want to troubleshoot anything on it?

I have no idea what iOS test you are talking about,. Please provided details.
I can't imagine that the test would effect the iPod.

So I am having trouble updating my iPod touch. Even though I have deleted all my apps it still won't let me update. Help!

Even though I have deleted all my apps from my iPod touch it still won't let me update to the ios7.

A fourth generation iPod touch doesn’t have enough RAM to run iOS 7(it has 256MB, but iOS 7 requires at least 512MB). Nothing can be done about this.
(110222)

TS1363 I downloaded I-Tunes 11.1.4 and now it doesn't show my I-Pod when I plug it in.....

I downloaded I-Tunes 11.1.4 and now when I plug in my I-Pod or my I-Pod Touch I-Tunes doesn't show either one... HELP !

Hello, ETalso.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver. If the issue persists try all remaining steps.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

Why do I have extra songs in my iPhone playlist that are not on my iTunes library?

After doing the iOS7 update (and iOS7.0.2) I decided to add my music to my phone (I never had music on it before).
I discovered that there were 20 very random and obscure broadway songs that were on my iPhone in addition to the 60 songs I just synced. They had the iCloud icon by them, unlike the songs I had just added.
After doing research I found that the broadway songs were technically "purchased" on iTunes although they are not songs I would have ever purchased- in fact I have never once purchased anything on iTunes. This isn't my worry though, I am assuming it must have been some random free download I did at some point?
I went to settings > music > and turned show all music off. This did NOT work for all of them and only solved the problem 80%. There are still 4 of the random song on my iPhone. They DO NOT show up in my iTunes library on my computer and don't even exist on my computer.
With the other songs I can left swip and delete but these 4 songs won't! Why won't these four songs left swipe?
I am going crazy and have tried restarting my phone, restarting iTunes, re-syncing, turning off the iCloud. NOTHING WORKS.
Please help. I am a normally a very smart and tech-savvy person and I cannot for the life of me figure this out. I don't want to wipe everything- which as a solution is a pretty weak solution.
Why won't certain songs left swipe to delete off my phone when I am in the music app?
Why do I have extra songs on my phone that don't appear on iTunes on my computer?
Where did these songs come from and how do I get rid of them?
Much thanks!

I had the exact same issue!! Seriously p*ssed me off when I checked out my ITunes purchased items (via my computer) and noticed that most of the additional tracks listed on my IPhone playlist was listed there too. However, I never authorized any purchases!! (I have actually written Apple Support asking for a full refund of all tracks listed on my purchased list)
Be careful when you swipe your finger to the left/right on those "additional" tracks on your IPhone playlist... I'm pretty sure that the cloud symbol is an option to download or automatically buy those tracks.
Solution for the problem:
1 - go to your IPhone settings
2 - choose "iTunes & App Store"
3 - go to "Show All" & "Music"
4 - turn off "Music" by moving the bar to the left (it should be a white color once you turn it off)
Should solve your problem :~)

I have been using my husband's apple id in my old PC. When I purchased a MacBook Pro, I created my own. Because I wanted to have access to my old purchases, I changed my husband's original ID's e-mail address to my e-mail address. Now I can't update s/w.

I have been using my husband's apple id in my old PC (ID A). When I purchased a MacBook Pro, I created my own Apple ID (ID B) and started using my laptop and updating the S/W with this ID.
Because I wanted to have access to my old purchases, I changed my Apple ID's e-mail to another e-mail that my husband uses (ID B->ID C).
Then I changed my husband's original Apple ID's e-mail address to my own e-mail address (ID A->ID B).
Now I can't update any s/w through the Apple Store and I get the message that "Sign in to **********@hotmail.com to update applications for that account.". The e-mail address is ID C. How can I associate my laptop in the AppStore with ID B which is the one that have all my purchased applications and contains my own e-mail address?
I would appreciate your reply.
Dimitra

You are trying to find a loophole to circumvent a basic rule that prohibits the transfer of purchased content from one Apple ID to another.
Content tied to an Apple ID are bound to that Apple ID forever. You can not merge or trade accounts. Well, not (officially) anyway...

I've just bought an new laptop and downloaded itunes. I plugged in my iphone and upgraded to the newest itunes/ synched etc. Now I have no music or apps on my phone. The contacts photos and texts all seem fine. Just the itues stuff that's missing.

I have just bought a new computer and downloaded itunes. I plugged in my iphone and upgraded to the newest itunes/ synched etc. Now have no music or apps on the phone. Contacts, texts, photos all fine. Just all itunes content that is missiing. It isn't showing in my itunes account on my computer or on my phone. Any idea how to get it back? (No point synching with itunes on my computer as it isn't there either!)

I suggest copying your entire iTunes library to your new computer, also you might want to copy the photos you want to save. Then sync your device to the new iTunes and copy over your music, documents and photos that you want.
If you are no longer going to use the old computer you should open up iTunes on the old computer and use the menu to deauthorize it. Be sure to use the same iTunes menu on your new computer to Authorize the new one.

I just bought a new iMac and now I am trying to use it as a screen for my Macbook pro, but it don't have a Mini DisplayPort the new model only have Thunderbolt which my Macbook don't have. Is there any way to connect this two mac's anyway??

I just bought a new iMac and now I amtrying to use it as a screen for my Macbook pro, but it don’t have a MiniDisplayPort the new model only have Thunderbolt which my Macbook don’t have. Isthere any way to connect this two mac’s anyway??

Screen sharing setup in 10.5, 10.6 are described by the links by operating system. 10.7 is fairly similar to 10.6.
And if both Macs have Firewire, you can setup a Firewire over IP network for fast communication between machines. Note if you have two different Firewire ports a 6 pin to 9 pin Firewire cable does exist. There are no Firewire to USB cables.

HT1351 I just bought a new ipad and it doesn't show under my devices when I plug it in. I was already set up with my ipod touch. I just want to have access to my apps and music that are already in my itunes. How do I find my ipad and sync it?

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