HT1351 I recently purchased a tv series and it says the format cannot be played on my ipod, is there away, I can get around this?

I recently purchased a tv series and it cannot play on my nano because of the format, is there away around this so that I can watch it on the ipod?

I was refering to the "sample rate", normally 44.1 KHz, the iPod might not be able to play tracks with a non-standard rate. Otherwise I'm not sure what the issue might be.
tt2

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Tried downloading new version and it says I don't have permission to use some items ? how do I get around this

that measn the whole program will not install.

* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

I just downloaded an album from itunes and 2 of the tracks will not play at all, they cut off. I need help with this??

I just downloaded an album from itunes and 2 of the tracks will not play at all, they cut off. I need help with this??

Does the track play correctly in Quicktime Player? If it does then it is an iTunes issue. If it doesn't then it is possible the file was not completely downloaded, or is corrupt.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.
If it can be downloaded again, delete the track from iTunes.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
If it is corrupt and you cannot download it a second time, contact Apple. Contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

I am trying to delete an XLS file from a network drive and am getting a message that says the file cannot be deleted because it is in use. I can't see where it is in use and have tried to reboot the computer to no avail.

I am trying to delete an XLS file from a network drive and am getting a message that says the file cannot be deleted because it is in use. I can't see where it is in use and have tried to reboot the computer to no avail. I can delete other files but several XLS files are giving me this message.

You said it was a network drive. So is someone else on the network using that same file or may have have left with excel still accessing it on their system?

My iphone 5 is not syncing with my laptop and windows 8. cant find an itunes app for my laptop. is there something i can get that will help with this

My iphone 5 is not syncing with my laptop and windows 8. cant find an itunes app for my laptop. is there something i can get that will help with this?

Lbo51380 wrote:
cant find an itunes app for my laptop. is there something i can get that will help with this?
Go here -> http://www.apple.com/itunes/download/

Hi. I have purchased Lego Indiana Jones for my Macbook Pro. On trying to install it, it is telling me it encountering an error. Does anyone know how I can get around this? Cheers

Hi. I have purchased Lego Indiana Jones for my Macbook Pro. On trying to install it, it is telling me it encountering an error. Does anyone know how I can get around this? Cheers

I have this problem too the error message for me is error 36
(It works on my Macbook but not my Macbook pro)
Any help you could give would be great

Why when I try to re download my music it says this device is already associated with another device and I have so many days to re download my music back? How do I get around this and get my music back?

Why when I try to re download my music it says this device is already associated with another device and I have so many days to re download my music back? How do I get around this and get my music back?

It is telling you that the device has been associated with another Apple ID. Once an Apple ID has been associated with a device, there is a 90-day waiting period before another Apple ID can be associated with that device. Here is a Support Article that explains the 90-day waiting period:
iTunes Store: Associating a device or computer to your Apple ID
Cheers,
GB

I accidently deleted Safari and now I can't reinstall because it keeps telling me there is a newer version on my computer. The issue is my system does not support the newer version. Does anyone know how I can get around this?

I accidently deleted Safari and now I can't reinstall because it keeps telling me there is a newer version on my computer. The issue is my system does not support the newer version. Does anyone know how I can get around this?

Apple wanted to charge me 50 bucks jsut to talk to someone!
I believe you may be referring to the $49 ASL agreement at AppleCare? That is only when/if you are out of AppleCare Protection.
Can you get to an AppleStore Genius Bar?
They may be able to fix this for you. No charge.
I highly doubt that. There is a $70 charge for troubleshooing software issues, EVEN IF there is AppleCare Warranty on the hardware.
However, since there is no charge for an appointment at a Bar, go make one, and see what options they give you. Let us know how it goes.

I recently purchased an album but a few of the songs do not play even though it says they are there. How do I get these songs to play?

I bought an album on the iTunes store and 3 of the songs do not work on my iPod or in my iTunes library...How can I fix this problem?

You can retrieve your songs from the iPod using something like Senuti.
It's a program that transfers music from iPod to iTunes on a Mac.
When you've got a copy of those songs on your computer, then you can restore the iPod.

I'm unable to download iMovie/iphoto, as i didn't buy the mac brand new, it only gives me the 'accept' button when i try to download, i don't mind purchasing, it just doesn't give me the option. any ideas how i can get around this?

I recently purchased a second hand new macbook air, although it was second hand to me the previous owner had never actually turned it on. So i went through all the set up steps when switching it on for the first time.
My problem is that iPhoto and iMovie are not installed, and when i go to the app store the icons have an accept button, it then prompts me for my apple ID, obviously these a registered to the original owner, and says i need that ID in order to download them, or i'll have to purchase them.
I'm happy to purchase them, but it doesn't give me that option, every time i search for them in the app store they always come up with the accept option and no purchase option.
Any idea how i can get round this would be great fully appreciated.

I recently purchased a second hand new macbook air, although it was second hand to me the previous owner had never actually turned it on.
Something doesn't make sense here, though I'm not saying the previous owner is lying....
Time to send your serial # to iTS and let them see what's happening here.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I have a Mac Pro (Mid 2010) I just purchased Apollo Twin but discovered that I don't have a Thunderbolt port, is there anyway I can get round this?

I have a Mac Pro (Mid 2010) I just purchased Apollo Twin and discovered I do not have a Thunderbolt port, how can I get around this?

To use ANY ThunderBolt devices, a Mac must have left the factory with a ThunderBolt port. There are no known workarounds.
Intel holds the patents and controls the chips, and they have shown NO INTEREST in any other solutions.

I purchased a book through iBooks and it turns out it wasn't the audiobook, which is what I needed. Is there anyway I can get the $12 or so about put back into my account since I am having to also buy an audiobook?

I was suppose to buy an audiobook but ended up buying the book which I thought was the audiobook. Since I'm having to purchase 2 books(and I only need the audiobook) can I get a refund on the book? How exactly does that work? Or does that work at all?

Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that book, click the arrow to the left of it, click the 'Report a Problem' button :
and then the 'Report a Problem' link on its line :
and select 'inadvertently purchased' as the problem and fill in the details (iTunes support should reply within, I think, about 24 hours).
Or you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

My iPod and iPhone are connected by the same Apple ID and I've forgotten my pass code to my iPod, is there anyway I can get into it without having to delete anything?

I really need to find a way to get into my iPod without having to delete anything. (Note: my home button and power button don't work and I haven't synced anything at all)

No. You have to restore and thus erase the iPod. You have to options:
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
- Place the iPod in recovery mode using one of these programs and then restore via iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Hey guys I got a used iBook from a family friend who had it password protected and he doesn't remember the password.Is there a way to get around this without wiping the computer?I don't have any of software discs and can't update or delete anything.Thanx

Hey guys I got a used iBook from a family friend that has it password protected.I can't update or delete programs or download anything without the passwords and he doesn't remember them.Is there any way for me to get around these without wiping the computer and starting from scratch?

Hello,
Sadly without the system disk you can't do a lot. I would suggest you enable root user, log in as root and reset your administrators password, however you can't without knowing the administrator password first.
The only solution would be is to obtain the correct system disk or buy a retail copy of Mac OS X. But note, it depends on what version of the iBook you own depends, on what version of Mac OS X you will require.
You can still obtain the system disk or retail disks from online vendors, but they come at a cost.
System disk are grey in color, while retail disk have a big 'X' on it.
Best of luck

Finally got around to trying to repair my G4 and guess what I got it running...butttttt I don't remember my password. Is there a way to get around this obstacle. I tried to put in the serial number etc...no luck!e

Finally got around to trying to repair my G4 and after restart it ask me for my password, guess what I forgot my password; as, I haven't used it since it crashed in 2005. How do I get by this obstacle? I tried putting in the serial number, no luck.

Changing or resetting an account password
http://support.apple.com/kb/HT1274?viewlocale=en_US
Changing your administrator password
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh655.html

HT1351 I recently purchased a tv series and it says the format cannot be played on my ipod, is there away, I can get around this?

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