HT1351 Itunes says that 96 of my songs cannot be synced on my ipod since this computer is not authorized. When I authorize it I am told that I have 5 computers. I only have one. please help

When I sync my ipod with itunes i am told that 96 of my songs are not authorized on this computer. I follow the directions to authorize and the message answers that I have 5 computers and this is the only one authorized. I only have one computer. How do I get itunes to sync those 96 songs???

Hi eversonjm,
Thanks for using Apple Support Communities. If you are out of authorizations but only have 1 computer, deauthorizing all computers and reauthorizing your correct computer might be a good idea. See this article for instructions:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
If after deauthorizing and reauthorizing your computer, you are still not authorized for the 96 songs, this article has some steps for seeing the account name that was used to purchase a song, in the event that a different account may have been used:
Recovering a forgotten iTunes Store account name
http://support.apple.com/kb/ht1920
Cheers,
- Ari

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