HT1363 My ipod touch 32GB keeps clicking and won't turn on or charge even though power is getting to it. The screen shows a sad face ipod.

We have an ipod classic with wheel. It keeps saying low battery even though I have had it charging for ages. It also makes this clicking sound but refuses to do anything else. I can't get any screen to show except a sad face ipod and the "low battery" screen. I have tried to do the restart option but it makes no difference. Help!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. If defective, within warranty and not abused Apple will exchange it at no cost
Apple Retail Store - Genius Bar

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I'm very disapointed with my apple ipod touch because it died and won't turn on or charge i've tried everything i'm reallysad because i took couldcare of it and all of a sudden it broke and i wonder what i can do to get it to work on my own

I've tried everything
When you post for help, please tell us exactly what you mean by everything? We have no way of knowing what you've tried that didn't help.
Have you tried restoring?
BTW.. this is a user to user forum. Volunteers helping others. Not Apple. We respond to discussions as soon as possible.

My iPod Touch randomly shut down and won't turn back on.

This has happened before so i know what to do, BUT, my main menu button has been broken for a month so I just shut down my iPod to get out of apps. But, now since it won't turn on and I can't reset it, how do I fix it?

Try:
iOS: Not responding or does not turn on
Where it says place the iPod in recovery mode, use this program:
RecBoot: Easy Way to Put iPhone into Recovery Mode
If not successful, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Ipod nano 7th keeps flashing and won't turn on

my ipod nan 7th generation is flashing on the blue screen and I can not turn it on...

Hi peggic,
It sounds like your iPod Nano isn't functioning properly. I have located an article which you may find helpful. It contains a series of troubleshooting steps you may want to consider:
iPod nano (7th generation): Hardware troubleshooting - Apple Support
Thank you for contributing to Apple Support Communities.
Take care,
BobbyD

My iPod touch 5 is unresponsive and won't turn on. My home button is stuck so I can't reboot it.. Any other way? My ipod turned off when I put it on the charger and now won't come back on

iit's ios8 5g 32G I have no idea what to do now please help

Your issue has nothing to do with Apple networking. You may get better results posting to one of iOS areas of the Communities.

My phone died last night and won't turn back on again even though I've had on charge ever since and i tried to use the whole pressing both button but my top one is broke what do i do?

it has been over 20 hours now

Well, if you can't reset it, you can try hooking it up to the computer your sync with and try restoring it:
IOS RECOVERY MODE RESTORE
If the device is not recognized by iTunes, you will have to make a trip to the Apple Store.
Best of luck,
GB

I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. how do I fix this?

I purchased a song on my iMac on iTunes and it plays on that but won't play on my macbook even though both computers are authorized under the same iTunes account. It says that i have to authorize my macbook and sign into iTunes, but then says its already authorized. How do I fix this?

Hi stuartbonk,
Welcome to the Support Communities! Here are some steps you can try if you keep getting asked to authorize your MacBook for iTunes:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
http://support.apple.com/en-us/HT203160
If you authorize your computer to play your iTunes Store purchases, but you can't play them and iTunes keeps prompting you to authorize, try these suggestions.
Authorize your purchases from an administrator account
To authorize your purchases from an administrator account, follow these steps:
Log in to the administrator account.
Note: If you don't have access to an administrator password, you'll need to contact the administrator of this computer. If this is a work computer, this may be your IT department.
Make sure you have the latest version of iTunes installed. You can download the latest version free.
Choose Store > Authorize Computer.
Enter your iTunes account name and password.
Note: If you have multiple accounts, you'll need to log in to the iTunes Store and authorize each account separately.
Quit iTunes.
After you've authorized your computer on your administrator account, you'll need to log out and log back in to the user account you'd like to play your purchases from. Once you're logged back in, simply open iTunes, select an iTunes Store purchase in your library, and click Play. The item should begin to play.Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.Remove the SC Info folderIf you're still unable to authorize your computer to play your purchases, you may be able to resolve your issue by removing the "SC Info" folder. To do so, follow these steps:
OS X
Quit iTunes and any other open applications until only Finder is open.
Choose Go > Go to Folder.
Type /Users/Shared/SC Info and click Go.
If Finder is not already set to column view, set it by choosing View > as Columns.
Select the SC Info folder and move it to the Trash by choosing File > Move to Trash.
Restart the computer and open iTunes.
Authorize your computer to play your purchases. Note: If you have multiple accounts you'll need to authorize your computer for each account. For more information on how to authorize your computer, see this article.
Last Modified: Dec 16, 2014
I hope this information helps ....
- Judy

Ipod touch 32gb red special edition will not turn on - looking for advice

my daughter has a red special edition ipod touch 32gb but for some reason it is refusing to turn on - looking for any assistance on this?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My Ipod Touch Is brand new and i just made my apple account. When i try to connect to the app store It comes up "cannot conect to itunes" I do have itunes on my ipod what can i doo???? please help

My ipod touch is brand new and i just made my apple account and when i try to connect to the app store or imessage it cant connect please help

Try here:
Can't connect to the iTunes Store
Try changing he DNS to Google's 8.8.8.8

My second gen iPod touch has a blank screen, and won't turn on or charge in an AC outlet. When plugged into iTunes, it is completely recognized and synced, but the screen remains blank and off. What can I do?

Hello.
I recently woke up this morning to use my iPod Touch (2nd Gen) to find that it was completely unresponsive to both buttons and would not turn on. I had been using it the night before and had not charged it. Thinking the battery was drained, I plugged it into a wall outlet for two hours, and still no sign of life on the iPod. Plugging it into the computer, it immediately showed up in iTunes and synced normally, and even indicated it had nearly a full charge. Still, however, the screen showed nothing. I checked the lock and home buttons to see if it was stuck, but it was not. Does anyone have an idea of what this is? Do I need to get my iPod repaired? Any help would be appreciated.
I am running iOS 4.1, and am out of warranty coverage.
Thanks,
- Justin

1; Do a hard rest by holding the buttons at least 15 seconds. Does the Apple logo come on?
2. Hold the power button down for at least 5 seconds. Do you see the battery symbol?
If the answer is no to both questions, you most likely have a hardware issue--possible bad battery.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

My iPod touch 5th generation, latest IOS will not turn on or charge.

So i have had this iPod touch since October 2014, i have had this problem once before so i called Apple support and we fixed it. basically, last night my iPod was working fine, but this morning i woke up and find that i couldn't turn on my device, i have left it to charge for several hours in multiple wall outlets and a Macbook port, all it does is say its charging with that annoying battery screen but it wont, i have tried to put the device in recovery mode, but iTunes will not recognize it, when ever i plug in the device to charge, the apple screen shows up fro anywhere from 5 seconds to a minute but will not turn on, i dont know what to do anymore, please help?

See what you missed hee:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
AND
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
If you can’t charge your iPhone, iPad, or iPod touch
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My iPod is stuck on safari and won't turn off or return to home screen

I updated my iPod touch to iOS 6 and since then I've encounntered multiple problems. My iPod is stuck on safari and I can zoom in and zoom out but that's all I am able to do, I can't turn it off nor can I go back to the home screen. I tried letting it go on low battery but it's still on. The only button that works is the volume buttons. Help please?

If the reset is not successful, try the other items of:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

HT3205 Hi, 2011 MBP went on sleep mode and won't turn back on, charger and indicator shows green light, led in front on Trackpad lights on for 2 seconds then back off, MBP won't turn back on, what happened???.

MBP went off and won't turn on again. Charger shows full battery ( green indicator) although I know I was close to low batt befor going off. What happened???

Thank you for your detailed troubleshooting attempts. Very helpful. Sorry, I cannot read "logs." My eyes just glass over on those things. Hopefully, a knowledgeable user will come along shortly to decipher for you.
I noticed from the pics that your location setting is "untitled." Have you tried the "Automatic" setting? Run the diagnostic test? Results?
Try the basics first:
Change your router channel number. Most times this works & is all you have to do.
Disconnect & reconnect your modem. unplug it for about 10 seconds. Plug it back in. Do the same for Apple’s routers. Wait for everything to reboot.
System Preferences>Network
Click the Assist Me button.
In the next window that pops up, click the Diagnostic button & do the necessary.
Research Knowledge Base for network problems that pertain to the OS that is currently installed on your computer. See these basic networking KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide
http://support.apple.com/kb/HT4628 Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT2712 Using network locations in Mac OS X
Manually provided DNS server addresses are higher priority than DHCP's
http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, and troubleshooting
============================
What to do when you can't connect to the Internet
Also, run the Airport Utility app which is located inside the Utilities folder.
=====================
If using a Linksys router, contact LinkSys Customer Support and/or post in their forums.
If using Apple's Airport, please re-post over in one of the AirPort Forums.

I keep trying to update my ipod touch, and on itunes it tells me i'm not connected to the internet and won't allow me to update, even though i am connected to the internet, what can i do?

I keep trying to update my ipod touch 4th gen, and on itunes it tells me i'm not connected to the internet, even though I am connected, what can I do?

Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
Next, try doing a manual install/update using the instructions here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

My iPod touch 4gen keeps crashing and lagging?? Help??

I have recently updated my iPod touch 4th generation to the new iOS 6.1.2, which I now seriouslyregret doing after reading a lot of the bad reviews on it for iPod 4g users. Whenever I open an app, after about a minute or a few seconds it crashes, especially Facebook and Tumblr, Safari and Google. My iPod is incredibly slow, especially when trying to type. My power button/lock button is broken, and I am currently using the Assistive Touch. I don't think there is a way of turning it off now without leaving my iPod useless. I've had my iPod for about two years now, and up until now I've had no crashing/lagging problems. Even the App Store, iTunes, Photos, and General crashes, and I am becoming very ****** off. I don't have the money to get it fixed and I don't know how to restore it, nor Jailbreak it, even though I don't think you're supposed to. I don't want my iPod to become useless because I use it all the time and I don't have the money to replace it. If anyone can help, please do! I seriously don't want to have to just throw it away :/ Also, if I can downgrade it to iOS 5.1.1, will that help matters any? Thanks.

TaylorMicroWave wrote:
But I can't shut my iPod off, the power/lock button is broken ...
Looks like a visit to an Apple Store or AASP (Authorized Apple Service Provider) is required...
Be sure to make an appointment first...

HT1363 My ipod touch 32GB keeps clicking and won't turn on or charge even though power is getting to it. The screen shows a sad face ipod.

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