HT1363 unable to download itunes exe file

unable to download itunes exe. file what am I not doing correctly

Go to the top of this page and click on "iTunes". In the resulting window click on "Download" and you will be offered the version appropriate for your computer.

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HT5654 Can't update itunes. tried deleting all itunes programs as instructed, but it just won't download the .exe file

I have tried everything I know to be able to download itunes back onto my computer since the itunes update failed.
I have deleted all the programmes, and checked that they are deleted
I have been struggling for weeks. And iTines seem to want to charge me £25 for support to help me sort it out- I'm not a happy customer!

Hello Selfdeterminant,
Have you tried the steps as mentioned in this Apple Support kb for the iTunes Error after iTunes 11.1.4 Update : http://support.apple.com/kb/ts5376
Did you remove all the iTunes and its Components in the Given Order.
iTunes
Apple Software Update
Apple Mobile Device Support ( If unable to remove you can ignore it )
Bonjour
Apple Application Support
If you are unable to download iTunes Setup file using the Default browser then have you tried downloading iTunes with a different Web Browser, if not then try that. ( Internet Explorer, Mozilla Firefox, Google Chrome)
Save the iTunes Installer file in the Location where you can easily find it
After removing iTunes and its components Restart your Computer once and then Right click the iTunes Setup.exe file and run the Program as Administrator
If you are using the 64 Bit version of Windows on your computer then it is Good to change the Install Location from " C:\Program Files(x86)\iTunes " To " C:\Program Files\iTunes " while installing iTunes when it asks for the Location.

TS3212 Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any hel

Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
Please!
Thanks!

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

TS5376 itunes 11.1.4 for Windows Vista - I've uninstalled prior version and associated applications, but get message"cannot download" the exe file. Why?

Followed instructions to uninstall iTunes and related components and files, but still get error that the "exe" file cannot be downloaded. Any suggestions on what to do next? This all started because I wanted to sync my iphone to the computer.

I was able to successfully download iTunes after repeated attempts to remove Apple Mobile Device Support finally worked. Had to repair, re-install, then uninstall it. Found useful tips on how to do that in topic "Troubleshooting issues with iTunes for Windows Updates" by turingtest2. After that, my browsers (IE or Firefox) would only partially download the iTunes install file. So paused virus scanner and Windows Defender. and uninstalled iCloud. Eventually IE downloaded the "exe" file and I was able to run it (albeit with several false starts).
Now trying to reinstall iCloud.
thanks for your help.

I'm unable to install Firefox onto my Windows Vista computer because when I download the .exe file, it doesn't show up anywhere on my computer.

I click on the download button on the Firefox website and it processes as if it is downloading. Once it is finished processing, I'm unable to find the file to install it with the install wizard. I tried it by both running and saving the file. In both cases, the file just vanishes.

Hello.
See this article for help on installing Firefox:
http://support.mozilla.com/en-US/kb/Installing+Firefox
Be sure that you're downloading Firefox off the [http://getfirefox.com official site].
If you need help with the software that you are using to download the Firefox installer, please contact its author. If it's Firefox, see this article:
https://support.mozilla.com/en-US/kb/Unable+to+download+or+save+files
Also:
https://support.mozilla.com/en-US/kb/Managing+downloads

I mistakenly deleated itunes exe file from my laptop, how can I download it again?

I mistakenly deleated itunes exe file from my machine, how can I downlad it again? Its not available on the apple page.

Google "iTunes".
If you already installed iTunes you no longer need the .exe file.

Unable to download iTunes on my second windows computer (64 bit). I got it fine on my first one. After downloading the program and installing it, I keep getting an error message:Apple Mobile Device Failed to Start. This happens wven when my IPhone 5c is t

I am unable to download iTunes on my second Windows 8 computer (64 bit). I got it fine on my first one and have used it quite a bit. After downloading the program and installing it on the second computer, I keep getting this error message: "Apple Mobile Device Failed to Start." This happens when when my IPhone 5c is connected via Wi-Fi and I have clicked on "Trust This Computer." (I have tried to install several times-- It gets hung up when it reaches"Starting Services.")

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

Unable to download itunes using firefox on windows 7

I'm using windows 7 and when I click the download link on http://www.apple.com/itunes/download/ it brings up the prompt to save and I click save but there is no download performed - the file does not exist and is not listed in the "Downloads" drop down option.
Apple assumes it's downloaded http://www.apple.com/confirm/itunes/thankyou.html and states "Now that you’ve downloaded iTunes, you’re just a few steps away from starting a digital entertainment collection and enjoying it on your Mac, PC, iPad, iPhone, or iPod."
HELLO the download did not occur.
Most site will offer a link that states - if your download did not begin click here and have a means to start it again but not Apple they are sure it's done.
Any one out there know what's wrong with the download page or a way to get iTunes from another source on apple's site?
-edit moments later
That "thankyou.html" page loading before the end of me clicking save and selecting where it's saving was causing the download to not initiate properly
I saved it as quickly as I could and surprisingly the download succeeded to begin.
Apple website developers should be notified of that error/behavior so it can be fixed - simply don't load the thankyou.html page until the install is completed maybe

See my response in the I am unable to download iTunes with Windows XP using firefox? I am told it's a binary file and tells me to "save" it. Once downloaded it does not open up. Anyone have any ideas why? thread.

HT201263 I am unable to download the restore file for ipod touch due to slow internet connection. is there any other source to download the file to my windows7 computer?

I am unable to download the restore file for ipod touch due to slow internet connection. is there any other source to download the file to my windows7 computer?

Try this link or this place
After the download, hold down the Shift key when you click Update in iTunes, and you'll be prompted to locate the downloaded firmware file.

HT5318 unable to download iTunes 10.6.3

I am unable to download iTunes 10.6.3. I get this message:
The update could not be verified. It may have been corrupted during downloading. The update will be downloaded and checked again the next time that Software Update runs.
Can you help?
Thank you

Hi Tidy,
So there are two words being used here - Update (which my laptop won't let me do
The word "Update" indicates to me that you are talking about installing a "Software Update", using the Software Update application provided as part of the Mac OS X system. This can be accessed in a variety of ways, including from the Apple Menu or from the System Preferences Software Update Preference pane.
updates) and Install - using the 10.6.3 I have just downloaded - so are you telling me to
The word "Install" here is used by you to indicate running a package installer that is bundled (wrapped) in a disk image (.dmg) file.
The short answer is, regarding the installation of the software update, is that these to ways of installing an update to a particular Apple application are identical in terms of what you end up with for that application. It doesn't matter which mechanism one uses to install the update.
The details of what the Software Update application does are something like this:
- it checks a database of what is installed on your computer system against Apple's database of what versions of applications are current for the version of Mac OS X installed on your computer, and the computer hardware itself
- it then offers to the user/system administrator, a list of available updates
- when an available update is chosen, such as iTunes 10.6.3, the Software Update application downloads either the same installer package contained in the disk image, or the disk image itself - I'm not 100% sure which.
- in either event, it then runs the installer package. This is the same installer package you run if you mount the .dmg disk image and run the installer package manually.
- the target application, located in the /Applications folder, is then updated.
in this case, the application iTunes would be updated from version 10.6.1 to version 10.6.3. There are none of your personal iTunes database files included in this application bundle, unless you have done something out of the ordinary and manually dropped files into the app bundle (unlikely, I think).
Your iTunes files are located in your home directory (folder), in the Music folder. These are largely unaffected by the upgrade of the iTunes application, except for the occasional new information that may be stored in your iTunes database that arrises from new functionalities of the iTunes application.
double click on 10.6.3 and install it in my applications folder - which will presumeably overwrite my 10.6.1 itunes?
So, as stated above, none of "your" iTunes stuff is located in the Applications folder. None of your music, movies, or settings are stored in the Applications folder.
cheers,
Roy

Attempt to download an EXE file is first cancelled (without my consent), then, after restarting the downloaded file fails to appear on my computer.

Just installed FF v.5 on Win XP. Now I am unable to download exe files. I have worked through suggestions on a FF-help page entitled "Unable to download or save files".
I have turned off my firewall with no success. I use ESET NOD32 and SpyBot. I AM able to download image files (and I assume other types as well).
I can download exe files with Chrome without difficulty.

Yes it happens in Safe Mode also. And, again, this only starting happening recently and doesn't appear to be correlated with any system change that I am aware of.
However, I found a solution on a rather old article. It seems that the problem is corrected by setting to "false" the following item in the about:config.
browser.download.manager.scanWhenDone
The kb article where I found the answer is at:
http://kb.mozillazine.org/Browser.download.manager.scanWhenDone
I still don't know why the "virus scan" and/or application of the "Windows security policy checks" causes this problem. However, I have now observed that the file appears while being downloaded. And, then, immediately after download, the file is removed - no idea what is triggering this deletion.
Thank you for your help.

I have a new Dell computer running windows 7 and am unable to download itunes. The message I recieve after trying to run the download is: This installation package could not be opened. Verify that the package exists and that you can access it. Any ideas

I have a new Dell computer running windows 7 and am unable to download itunes. The message I recieve after trying to run the download is: This installation package could not be opened. Verify that the package exists and that you can access it. Any ideas?

Hello tcampbell1549,
Thank you for using Apple Support Communities.
For more information, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Have a nice day,
Mario

I am unable to download iTunes (10.5.2).

I am unable to download iTunes (10.5.2).
When I attempt to download I get an error message which reads:
"Apple Software Update
Errors occured while installing the updates. If the problem persists, choose Tools>Download Only and try installing manually."
I have done the Tools>Download Only and tried installing manually. When I do this procedure I get an error message which reads:
"Apple Software Update
iTunes has an invalid signature. The download has been removed."
I went to the "Trouble installing iTunes or Quicktime for Windows" help section and deleted Temp folder and restarted the computer, but I am getting all the same error messages.
I hesitate to uninstall iTunes and reinstall because I am afraid that I will loose all of my music, podcasts and pictures.
My iTunes also will not download my most recent podcasts.
Can you tell me what to do to correct these problems?

I never had to uninstall iTunes to reinstall a new version, that included 10.5. What happens when you try to download iTunes 10.5?
How are you trying to download it? From the Apple website or the iTunes/Apple software updater?

Unable to download iTunes 10.7 on my Macbook (using OSX 10.5.8). Thx

Unable to download iTunes 10.7 on my Macbook, hence, cannot use my iphone 5. How could I upgrade my OSX?( apart from buying a new Macbook, thx)

You need OSX 10.6.8 at least. Read the link below on getting 10.6 at least, then update online to 10.6.8. Depending upon your model computer you might be able to go beyond 10.6.
Kappy 08/2012 post on upgrading to Snow Leopard, then Lion or Mountain Lion - https://discussions.apple.com/message/19401628 - including how to get Snow Leopard and Lion since Apple removed them from their online store.
In the future do not buy new devices until you are sure you can run them on your computer. Read the 8 point medium gray print on a light gray background Apple uses to tell you on each box what system requirements are for each device.

HT1386 Syncing new iphone 5 with a mac with itunes 10.6.3. Error message says iphone cannot be used because requires itunes 10.7 or later. Unable to download Itunes 10.7 mac. What do I have to do to import songs from Mac to new Iphone 5 ?

Syncing new iphone 5 with a Mac with itunes 10.6.3. Error message says iphone cannot be used because requires itunes 10.7 or later. Unable to download Itunes 10.7 to Mac. What do I have to do to import songs from Mac to new Iphone 5 ?

iOS 6 (which runs on the iPhone 5) requires iTunes 10.7, which requires OS X 10.6.8 or higher.
Upgrade OS X on your Mac.

HT1363 unable to download itunes exe file

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