HT1363 whenever I do this, the apple symbol appears for a second and then it has the red cross symbol again - which tells me to go to the support part of the apple website; so i end up back where i started, anybody know what i can do?
I just wanted to restore my ipod nano, it told me to go to the support area of the apple website which i did andi followed the steps and they worked for about 2 seconds and then it told me to go back to the support area. it is fairly old but i dont understand why it will not reset?
Hey Megan,
If you are getting the Red X on your iPod nano, check out the following article. Of it does not work check out the second section in the article.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/ts1463
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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