HT1364 I need to reload my operating system on my computer. I created a folder, itunes media, on a external drive. When I download itunes again how do move my library information back?

I have to reload my operating system. I created and copied my library info to a folder, itunesmedia, on a external drive. when I download itunes again, how do move the files back?

You need to follow the moving media per: http://support.apple.com/kb/HT1364

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I have my iTunes media on an external drive but I would like to know if I keep the library file back to my internal hard drive so it gets backed up by Time Machine.

I have all my media on an external drive for space. Is there a way I move the library file back to my internal had drive so that Timemachine will keepa backup of the file. Recently my library file became damaged and I lost all my playlists and playcounts and all that good stuff. Thanks for your help.

I never lost any media mind you just the library file that tell iTunes where everything lives.
On this point, you can keep a copy of of the "Itunes Music Library.xml" file, which contains the itunes metadata for your music library (songs & playlists).
Obviously, you would still need the files themselves for this to be of any worth, but if you ever find yourself in the same situation you can use the .xml file to recreate iTunes as it was. Keep in mind that you must import the .xml file into iTunes for this to work, you cannot simply move it via the finder.

Since I updated my operating system to OSXYosemite, my Adobe PS will not work on my Mac. I have even downloaded it again to my computer without success.

I have reinstalled the Adobe PSCS5 version to my computer, I talked with support for my Mac and tried several things without success. Is it possible to remove OSXYosemite as my operating system and go back to what I ha previously? I need my Photoshop now! I have design work that is due now!
Thanks to anyone who can help me with this problem.

Reinstall Photoshop CS5 to fix the files damaged by the MacOS 10.10 installer.
Then make sure you have all the CS5 updates installed as well.
And make sure you have the MacOS 10.10.1 update that fixes a bunch of issues in MacOS 10.10.

ITunes lost all of my files on the external drive, thousands of songs. Is there a way to load them back in without doing one at a time?

I've just updated the lates iTunes, and now it seems to have lost all of my music. I have thousands of songs on an external drive, none of them can be found...the songs are in multiple folders on the external drive so the media folder to the external folder doesn't fix the problem...iTunes isn't seeing songs that are in different folders with sub folders. Is there a way to have iTunes discover the music on the external drive to avoid reloading each of them one at a time?

When you first download iTunes onto a PC, it will give you the option to allow iTunes to search for your music. I'd suggest removing iTunes from your PC, connecting your external drive and then download iTunes from scratch. I'm pretty sure if you let it, it will find the music for you.

MY computer crashed and I had to reload the operating system. I had purchased the export PDF. However, I had not back up since my purchase. The export no longer works, it just keeps circling and the message acts like it is doing it but it circles and

MY computer crashed and I had to reload the operating system. I had purchased the export PDF. However, I had not back up since my purchase and it is my understanding that this software is not stored on my computer. The export no longer works, it just keeps circling and the message acts like it is doing it but it circles and never completes. Msg says "uploading file to adobe exportPDF online"

Hi lisa99vano,
I'm sorry that your computer crashed. That's the worst. But, it shouldn't have affected ExportPDF, since that is an online service (provided you're using a supported web browser, and there's no firewall or proxy preventing ExportPDF from uploading). First, please make sure that you're using a supported web browser: http://www.adobe.com/acom/systemreqs/
Next, I think we should consider the file that you're trying to convert. How big is it? Had you tried converting it before the crash? Does it contain both text and graphics? Do other files convert without issue?
I look forward to hearing back from you with some specifics about the file.
Best,
Sara

I want to reload the operating system

Hi,
My Macbook Pro has been running slow and the advice received at the Southampton Apple Store is to wipe the drive and reload the operating system. I have just completed a full back up to my Airport Extreme/Timeport. Thing is, I cannot remember what I am supposed to do next. Please could anyone help me.
I am running Lion and want to upgrade to Mountain Lion, but was advised to do the wipe first.
Many thanks
Steve

deeeeps wrote:
Airport Extreme/Timeport.
Not really the best choice, use a external storage drive and the emergency quick copy method for your user files. (not TimeMachine)
Make sure you take note of all your programs, password and export your browser bookmarks.
You may want to clone your present boot drive in it's entirety to another external drive first, just in case you need to boot from it to grab somethign you missed or compare.
Most commonly used backup methods
Then follow this proceedure for Security Zero Erase and install of 10.7 on the Macintosh HD partition and reinstall OS X, programs and return files in that order.
How to reinstall just OS X or erase/install OS X
Reducing bad sectors effect on hard drives
Why is my computer slow?
Once you machine is all cleaned up and set up the way you want, then make a new bootable clone for problems like this and also if your boot drive dies, you can boot rom the clone to get online etc.

I got a flashing folder with a question mark. I got a new hard drive and upgraded to 4 gigs and can't open anything or reload the operating system? Help?

I got a flashing folder with a question mark. I got a new hard drive and upgraded to 4 gigs and can't open anything or reload the operating system? Help? FYI: I have been using boot camp with windows 7 and started getting a kernal_data_Page_error and it would reboot windows, i was trying to do a chkdsk on the next reboot, but thats when i started getting this issue. I have put in a new hard drive and went from 2 gigs to 4. I can not get the computer to do anything, even the monitor does not show anything now????

Prep your new drive:
Drive Preparation
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID (for Intel Macs) or APM (for PPC Macs,) then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
After formatting has completed quit DU and return to the installer. Install OS X.

Why does firefox sync not give me the firefox I had before i reloaded my operating system?

I set up a firefox sync account and reloaded my operating system on my laptop. I reinstalled firefox and synced my laptop. I have all my bookmarks back. but none of my add-ons, plug-ins and shortcuts. I am left with a "virgin" firefox. Help. I want my old firefox back

Firefox Sync doesn't sync add-ons or plugins. Mozilla does intend offering that feature in the future. What do you mean by "shortcuts'?
https://support.mozilla.com/en-US/kb/what-firefox-sync <br />
''' Firefox Sync is a service that lets you synchronize your bookmarks, history, passwords and open tabs with another copy of Firefox – like one on another computer or on a mobile phone.'''

I need to update my operating system from 10.5.8 to 10.6, I believe its the one before snow leopard and is just called leopard.

i need to update my operating system from 10.5.8 to 10.6 on my mac mini, I believe its the one before snow leopard and is just called leopard.

You seem to have your OS's confused.   Your profile says 10.6 but you are asking to update from 10.5.8.
10.5.8 is Leopard.   It is also the highest level of Leopard you can achieve.
10.6.(x) is Snow Leopard.   And 10.6.8 is the highest level you can achieve.
If you have 10.6 then all you will need to do is download and apply the combo updater.
If you have 10.5.8, then you will need to review the machine ... Mac OS X v10.6 Snow Leopard -Read the Technical Specifications
Subject the machine will take it, you will then need to buy Snow Leopard from your National on-line Apple store.
Before you start upgrading, back up your files.   If you are unsure how best to do this, the following link is hugely informative.   Most commonly used backup methods: Apple Support Communities
Once you have upgraded to Snow Leopard, your upgrade will take you to 10.6.3 and you then will need to apply the Combo updater. Mac OS X 10.6.8 Update Combo v1.1
and follow with software updates to pick up the most recent security and iTunes updates.
This will give you the best and highest level includine the App Store.
Good luck.

I need to install an operating system on your hard Disk

My hp laptop is 1 year old and is advising I need to install an operating system on my hard disk? What do I do?

It did have an operating system before right? The hard drive has gotten corrupted or possibly has died. Try hitting F10 as you power up, go into the BIOS (setup) and run the hard drive test to see if it can pass. If so, you have a corruption of the boot files on the hard drive. If there is a failure you are going to have to get a new hard drive. A merely corrupt as opposed to damaged drive can be fixed by running a hard drive scan and repair utility or possibly the operating system will have to be reinstalled. This kind of thing can be caused by a virus, for example. Post back with the results of the hard drive test and we can walk you through your options. I am assuming you are past the warranty period.

I need to reinstall my operating system for 10.5 after seeing a file folder and question mark flashing on my start up screen. Can anyone help me with this?

I need to reinstall my operating system for 10.5 after seeing a file folder and question mark flashing on my start up screen. Can anyone help me with this?

Hello,
That means it can find the Hard Drive, or can't find the things needed for booting.
See if DU even sees it.
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

I need to update my operating system so i can get the latest version of Flash player - 11. This is so I can continue to watch 4 OD. How do I go about this?

I need to update my operating system to install Flash player version 11 so I can continue to use the 4 od player. How do I go about this? The version of OSX required is 10.6. Can anyone help?

Make sure your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Specs:
http://support.apple.com/kb/SP575
Mac OS X 10.6 Snow Leopard

Cannot push from ipad calendar either wirelessly or by sync through itunes into macbook running 10.5.8 is this because I need to update my operating system?

cannot push from ipad calendar either wirelessly or by sync through itunes into macbook running 10.5.8 is this because I need to update my operating system?

cannot push from ipad calendar either wirelessly or by sync through itunes into macbook running 10.5.8 is this because I need to update my operating system?

Hi all. I can't seem to update my itunes and my Iphone 4,do I need to update my operating system?

Hi all. I can't seem to update my itunes and my Iphone 4,do I need to update my operating system?

Jaiden106 wrote:
I'm running Mac OS X version 10.5.8
The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
Be sure to make a Backup of your Current System Before Upgrading...
NEXT:
Check that your Mac meets the System requirements for Lion...
Lion Tech Specs > http://support.apple.com/kb/SP629
If so Contact Apple in your Country to Purchase a Lion Download code...
http://support.apple.com/kb/HE57
In the US...
1-800-MY-APPLE or 1-800-676-2775
Be sure to make a Backup of your Current System Before Upgrading...
Also... Check here for compatibility of 3rd party Software you may be using...
http://roaringapps.com/apps:table
You should also consider more RAM... Lion is a hungry beast...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com
The above site also has videos on how to Install RAM should you need it..

I need to update my operating system, and I am not sure which to purchase. I currently have OS 10.5.8

I need to update my operating system, and I am not sure which to purchase. I currently have OS 10.5.8. Which one should I buy?

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HT1364 I need to reload my operating system on my computer. I created a folder, itunes media, on a external drive. When I download itunes again how do move my library information back?

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