HT1369 for the ipod diagnostic it was red

all diagnostic test done green ,  the i pod was red lite. what do i do  thank you.

- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

Similar Messages

  • So i was updating my white ipod touch 4th gen and i restarted the ipod while it was half way done. Then after it restarted it would crash right after the apple sign...it would turn white, red,purple,green...any ideas of how to fix it??

    So i was updating my white ipod touch 4th gen and i restarted the ipod while it was half way done. Then after it restarted it would crash right after the apple sign...it would turn white, red,purple,green...any ideas of how to fix it??

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    When it says restore the iPid via recovery mode, try placing n recovery mode and restoring several times.

  • Hi I was just wondering, if my iPod nano's serial number says that it is eligible, but its screen is not working, am I still eligibile for the iPod nano 1st gen replacement?

    Hi I was just wondering, if my iPod nano's serial number says that it is eligible, but its screen is not working, am I still eligibile for the iPod nano 1st gen replacement?

    Yes. They'll still replace your iPod. Several users have indicated that they have returned damaged iPods and were still given a replacement iPod.
    B-rock

  • I was sycing my ipod with my computer to get a new album and itunes prompted me saying that there was a previous account for the ipod or something and if I should carry on and deletle it or cancel the sync. I wanted the album so I clicked carry on an

    I was sycing my ipod with my computer to get a new album and itunes prompted me saying that there was a previous account for the ipod or something and if I should carry on and deletle it or cancel the sync. I wanted the album so I clicked carry on and delete the account. When I checked my ipod afterwards all almost all of my music was gone exept for what I had just downloaded. This was thosands of songs that I had carefully picked over the years and now they are all gone. Someone please help me!!!

    Get all that music back in itunes and sync again.

  • There was a problem downloading the software for the ipod. Network connection timed out

    There was a problem downloading the software for the ipod. Network connection timed out. This is for the latest ios for the iPod touch. Already walked through the steps to validate that all settings were correct with the firewall, Windows defender has been disabled. This has not been an issue with previous ios updates. Not sure what the issue here is.

    Hi,
    You might have to place your iPod in Recovery Mode:  http://support.apple.com/kb/HT1808. 
    Hope this helps! 
    ---likeabird---

  • TS3694 I am trying to update my iPodtouch & keep getting this error message:  There was a problem downloading the software for the iPod.  The network connection timed out.  Make sure your network settings are correct and your network connection is active.

    I am trying to update my iPod touch & keep getting this error message:  There was a problem downloading the software for the iPod.  The network connection timed out.  Make sure your network settings are correct and your network connection is active.  Help!

    Temporarily disable or turn off your Firewall and Anti-Virus software and try the download again.

  • I tried to remember the password for the iPod and introduced several times and is now locked How do I open the lock

    I tried to remember the password for the iPod and introduced several times and is now locked How do I open the lock

    iOS: Wrong passcode results in red disabled screen: http://support.apple.com/kb/HT1212
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    iOS: Unable to update or restore

  • Can i set up an access password for the ipod on my ipad 2?

    I purchased an Ipad 2 for my son to use in his therapy for autism. He knows how to use it and knows that we have purchased shows and movies for him to watch in the car. Well now that is all he wants to do. I am wondering if there is a way that I can set up a password to access the ipod. If he cant get into the ipod to see shows and movies he will be fine with just playing the games we have for his therapy. I have looked online and have not had much luck finding an answer to this question. So again can someone please tell me if there is a way to set up an access password for the ipod on the ipad2??????

    Have you got Home Sharing set up (http://support.apple.com/kb/HT3819) ? i.e. he may be viewing the content from your computer, not on the actual iPad. If that is the case (which would explain to me him being able to access the videos via the iPod app), then the Restrictions settings that I've already mentioned should also work on that 'remote' content.
    Edit : your last reply appeared whilst I was typing/checking this. And no, the Videos/iPod apps can't be passcode protected, you will need to go back into Restrictions and remove the restriction, or if the films are only on your computer and not on the iPad itself you could turn off home sharing on the iPad whilst he's playing the games : Settings > iPod and tap on your account id and/or password on the right under Home Sharing and delete it/ them (re-enter them when you want to re-enable it).
    Message was edited by: King_Penguin

  • When I download itunes, it says that Ipod Service failed to start. I checked the services under task manager and when I try to start it, it says access denied. How to I get access and for the ipod service to start and run?

    Please help. My ipod classic could not be recognised by itunes when I connect my ipod to PC. Previously it has been recognised before I updated. This was a while ago now and so I removed all apple files and re installed the latest itunes but am having the same problem.
    When I download itunes, it says that Ipod Service failed to start. I checked the services under task manager and when I try to start it, it says access denied. How to I get access and for the ipod service to start and run?

    Some anti-virus programs (e.g., McAfee) have this rule that can be invoked under the "maximum protection" settings: PREVENT PROGRAMS REGISTERING AS A SERVICE. If that rule is set to BLOCK, then any attempt to install or upgrade iTunes will fail with an "iPod service failed to start" message.
    If you are getting this problem with iTunes, check to see if your anti-virus has this setting and unset it, at least for as long as the iTunes install requires. Exactly how to find the rule and turn it on and off will vary, depending upon your anti-malware software. However, if your anti-virus or anti-malware software produces a log of its activities, examining the log may help you find the problem.
    For example, here's the log entry for McAfee:
    9/23/2009 3:18:45 PM Blocked by Access Protection rule NT AUTHORITY\SYSTEM C:\WINDOWS\system32\services.exe \REGISTRY\MACHINE\SYSTEM\ControlSet001\Services\iPod Service Common Maximum Protection:Prevent programs registering as a service Action blocked : Create
    Note that the log says "Common Maximum Protection: Prevent programs registering as a service". The "Common Maximum Protection" is the location of the rule, "Prevent programs registering as a service" is the rule. I used that information to track down the location in the McAfee VirusScan Console where I could turn the rule off.
    After I made the change, iTunes installed without complaint.

  • What is the model Number for the ipod touch 5g.

    What is the Model Number for the ipod touch 5g?

    http://www.apple.com/euro/compliance/
    http://images.apple.com/euro/compliance/pdf/EU_DoC_A1421_2600.pdf
    It was a tough one.

  • HT201210 Having trouble restoring my ipod touch 4 gen. When i click restore i get an error message saying that " problem downloading software for the "ipod owner's ipod"

    When i try to restore my ipod i recieve an error message saying that "problem downloading softwar  for the ipod owner's ipod. error (-23) Please help i need to restore because my daughter somehow set a passcode lock on it and didnt know it and does not know passcode.

    There was a problem downloading the software for the iPhone (or another iOS device)
    See the steps below for error codes 3000-3999.
    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.

  • Is there a way to remind the iPod where it was before the sync?

    I have an old 30GB iPod that I love. It's been with me for a long time and it'll be with me till it dies. My question, however, is this:
    I sync my iPod every day, due to Podcasts. However, every time I do this, the iPod "forgets" where it was before the sync (say, if I was listening to an audiobook or other podcast) and goes back to neutral after the sync. I was wondering if there's some way I can "remind" the iPod where it was prior to the sync and just let it run from there. I can do the "recently played" option, but all that does is show the file to me: I then have to go scrolling around to actually find that file. I was hoping there's something that can do both (show and play).
    Thanks!

    hello Jeff, ive emailed you a few days back about the above problem and also:
    Is it possible having a populated library without needing backup files else where
    is this possible for video and music files as if one of the back up is deleted its deleted in itunes (can not locate file exclamation)even though all file info is still in library
    are itunes video movie music videos easier on battery than converted youtube to ipod compatible at general to high quality? what about converted dvd from the legitiment programs such as likes of aimersoft dvd to ipod package do these files differ in batterylife from itunes movies ?
    that is all. Ive did a test on batterylife of my replaced ipod 80gb classic
    music 38.5 hours
    video 6.30 hours
    I think this is impressive. but I found if I distrubed its play by touching clickwheel to see the battery level it depleted quicker well on the indictor anyway is this so generally in use if it playing a film or video your better not even to disturb it to acheive substanially more play time
    Message was edited by: vacant

  • Option missing for the iPod to enable or disable the album artwork.

    I have a 5th Gen iPod and iTunes 10.5.1. I did a restored on the iPod to try and solve a locking up/freezing problem.
    After the restire none of my album artwork got included in the restore. Additionally I don't have the option for the iPod to enable or disable the album artwork.
    I plug in the iPod and select that iPod then select Music. No matter what options I choose (Sync all of Library, Sync Playlists, etc.) I don't have the option to enable album artwork.
    Has anyone else seen this issue?
    I also have a second 5th gen (but bigger) iPod and older Nano, iPhone and iPad and this option does not show up for any of these devices however, all of those show the artwork.
    What happened to the option to enable or disable artwork and how do I get my artwork back on my iPod?

    That option was removed as of iTunes version 9.  Somebody else recently had this issue with a similar model iPod and came to discover that the HD was simply going bad.
    B-rock

  • Will there be an iOS 7 for the Ipod 4

    I was wondering if an iOS 7 is going to be out for the Ipod touch 4g I would love to have an exact kind of iOS 7 feel for it

    No. It most likely won't. It most won't get future updates unless it's a very serious problem (security flaw) or if a service is affected (iOS 6.1.5 patched a FaceTime issue).

  • Can i use the iphone just for the ipod and wifi without simcard

    can i use the iphone just for the ipod and wifi without simcard

    Forgive me as I did this a while ago, but heres how I remember it happening:
    1. I wiped it
    2. I selected "Set up as New iPhone"
    3. It registered
    4. It was activated, and was an iPod Touch basically
    5. I sold it, so I can't try it. I now use Verizon, so no SIM, although I do have an original iPhone (retired), but can't find my old SIM.

Maybe you are looking for