HT1369 help my iphone is frozen with a usb itunes picture and wont do anything
help my ipone is stuck frozen screen showing itunes and USB and wont work asking me to restore and wont let me back up?
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
To minimise loss... after the successful Recovery... Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766
Similar Messages
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I tried to download itunes to phone. Recieved message of unsuccess of download. Noe iphone frozen with pic of itunes logo and usb port icon.
if it does not let you restore plug in to youre computer or mac and hold down both home and power button until the computer says found restore for iphone and restore
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re started iphone after powering down, now is stuck in connect to itunes mode and wont do anything else. also has no service, I was able to retrieve all of my photos so the device is functional on that level. have restarted several times & also have restored data from i tunes. it said my phone is damaged.
Jailbreaking
Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues -
Help my iphone is frozen in a screen with iphone logo and usb cable. Happened while I was updatting.
plug it in youre computer and hold the power button and the home button for 30 seconds and then it should have a blck sctreen then press the on button for 15 seconds and an apple logo shoul appear. please answer my problem.
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Iphone 4s frozen on connect to itunes screen and won't restore
help Please!
I've tried updating my iphone4s over the air (via wi-fi) and it didnt work, so i connected it to my hp laptop tp update via itunes to update it to ios6.1.2.
It advised me to backup my phone and started the update.
now, my phone is stuck in recovery mode and will not restore, with error 36 being the most frequent error popping up. Also errors 11, 9 and 3014 popped up during the multiple times i tried to update my phone.
i've tried the soft reboot of my iphone, turning off my firewall, restarting my computer, updating all the programs which need to be updated such as the computer and itunes, unistalling and reinstalling iTunes. NONE OF THESE WORK.
i've contacted apple which referred me back to microsoft to check ports 80 and 443.
still stuck with no solutions! help!Error 36 refers to security software interfering with the computer's connection to the apple update server
I've never seen error 11 and can't find it in any of Apple's support articles, but error 9 is a USB timing error and 3014 points to the phone not being able to quickly contact gs.apple.com (the apple update server)
To fix that last one,
These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
My Iphone is frozen with a USB / Itues logo & I cant restore
When i connect it to my computer it says it is in restore mode. I try restoring it but it keeps quoting me error 9.
I've tried all the suggestions and no luck. Note: last night I updated my Iphone software... I wonder if this has caused my problems.
Does anyone have any suggestions please?Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
To minimise loss... after the successful Recovery... Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766 -
Screen frozen with pic of itune symbol and to plug in adapter, while doing update
please help. i did new update today and now my screeen is frozen as descibed above....any advice
you'll want to restore it using itunes and recovery mode
http://support.apple.com/kb/ht1808 -
Ipad mini is frozen with connect to itunes picture have tried reset several times, no luck
New update for iOS, ipad froze mid stream. Has an itunes logo and connection cord picture. Cannot reset, tried reconnecting to iTunes, and it doesn't recognize the ipad.
Any other ideas?You have two problems
1. your restore from back up is stuck and may or may not restart on another better and faster network
2. Your itunes on computer are outdated and in case if back up will not restart, you will need them in order
to start factory restore, so you can unbrick your ipad, and then start restore from icloud again. -
in the middle of my last update it stopped updating in the because of an unknown source, and now my screen on my iphone is frozen with the apple logo and a loading bar. Help??
Unknown "source"? Do you mean unknown "error" followed by a number?
http://support.apple.com/kb/TS3221
Follow the instructions in the article. When you connect your phone again, you may have to press both the home and sleep/wake buttons until the Apple logo reappears, then continue pressing the home button until iTunes detects the phone in recovery mode. -
iPhone 4 frozen with screen image of usb connector with arrow to iTunes logo. iTunes doesn't recognize my iPhone message says in recovery mode must restore. Try to restore and get - 1 error. What do I do now??
Hi there beee19,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
-Griff W. -
I plugged my iPhone 4 into my computer with the USB charger cable, and the screen went blank and came up with a picture of the usb cable with an arrow pointing to iTunes....Can anyone help get this fixed????
Connect your iPhone to iTunes and restore or follow the prompts.
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Hi
I've just reset my iPhone 4s as I was planning to sell it on. After the normal stuff you see on a reset I've been left with a phone that just has the apple logo on the black screen and it appears to be frozen and wont do anything?? any ideas?
I've tried holding down top button and round button which makes it go off but as soon as you push top button again it comes back and again its frozen.
Thanks for any ideas in advance?You need to put your iPhone into recovery mode to restore it: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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I was doing OS5 help update iphone but now no longer connects to PC and iTunesdoes not see the phone
Hold Sleep Button with Home Button toghether until it restarts Always it takes 8 to 15 seconds, after it restarts leave the sleep button and remember do not leave the home button it automaticlly switches to DFU mode.
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I have just purchased a new macbook and need to sync my iphone with itunes, i understand that you can only sync your phone with one itunes account. I do not want to wipe my iphone when syncing with this new itunes account. Any advice welcome
1) authorize iTunes on the new machine for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it. -
My old computer with all of my pictures and music that I didn't buy on iTunes got stolen. How can I transfer my media from my iPhone to my new computer without losing it?
Third-party software, like this:
http://www.wideanglesoftware.com/touchcopy/index.php
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