HT1369 I have a new iPod and cannot get my music loaded on to it. The computer says it's not connected, and then it says it is synced but there's still no mucis on it.
I have a new iPod and cannot get my music loaded on to it. The computer says it's not connected, and then it says it is synced but there's still no mucis on it.
If that's not a real email, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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is it possible to downland itunes 10.6.3 I have an old Macbook pro with OSX 10.5.8 and lost my itunes and cannot seem to download a version compatible with the computer?
Click here.
(69952) -
I am installing CS6, for the first time, on a Mac, from a CD. I have a valid serial number that I just obtained. When I enter the serial number, it is not validated and I cannot continue.
Error "The serial number is not valid for this product" | Creative Suite
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Not sure if I had to submit my question:
I have deleted the iCloud app from my iPad and cannot get it back. I've reset the home screen, everything else appears but not thatThere isn't an iCloud app, I'm not sure what it is that you have deleted, but it isn't iCloud.
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I forgot my ipod passcode, so i cannot get in.What should i do if the computer i first connected to is broken, (so i definintly cannot use that one) and i cant use any of my friends
computers? Can i just bring it to my local apple store?Can i just bring it to my local apple store?
Yes. That would be just fine.
B-rock -
Downloaded a trial version of the "Living Earth Desktop" screensaver and cannot get rid of it. I deleted the download and cannot find it anywhere else on my mac. I will change the desktop image and the living earth image will pop back up minutes later. Does anyone know how I can make this image stop taking over my desktop? Thanks!
http://download.cnet.com/Living-Earth-Desktop/3000-2049_4-10789812.html
This is the website.IF you know the exact file name of the download, you can search for it in the spotlight.
(This icon) in the upper right corner.
If you don't know the exact file name, you may have to redownload it so you can see it.
I would also try doing a reboot after you change your desktop background to what you want. -
I am having trouble downloading a whole playlist to my phone. Parts of the playlist will sync but there are still a lot of songs that won't. I have plenty of space to hold this playlist as far as I can see. Any help is appreciated.
I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
And permissions and download availability have nothing to do with it, the movie's still there, it still allows me to redownload it. The only problem is when I click download, I get that message.
And nobody else uses my computer, but I do have multiple accounts authorized on it. Even still though, I am attepmpting to download it through the account I purchased it under. :/ -
how do i reset my mac completely? I have parental controls and cant seem to get to time machine cause i bought the computer with parental controls on it and they did not have the password. How do i completely reset my macbook pro?
If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
On my PC when I atempt to go the Itunes store it will not connect and gives me the error message (-3221). any ideas?
Try this discussion...
https://discussions.apple.com/message/2229242#2229242
From the More Like This on the right. -
I have a new imac and cannot get the ical to show all of my calenders. I have gone to system prefrences and clicked the calendar setting and it freezes and i have to force quit. I have restarted the computer multiple times. Any suggestions?
Hello JETaylor2015,
Congratulations on your new iPod nano! I would be concerned too if my iPod was not recognized by iTunes or my computer. I recommend reviewing this article for steps to take when your iPod is not recognized:
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I have an old IPOD shuffle, cannot get music to download on it
found an old IPOD shuffle and wanted to download some workout playlists. I cannot get it to sync with my playlist.. am ijust out of luck since it is
a first generation shuffle?Dazed and Confused 1 wrote:
I have just purchased an iPhone 5 and I am have trouble getting the Itunes restore back up from an old Iphone 3 to back up recent text messages and phone calls the last ones the appear on the iphone 5 are dated 3.1.14 as in 3rd January 2014. I cannot get the Icloud app to appear on the Iphone 3 in order to do the transfer in the the cloud any ideas I am completely stuck?
iPhone 3 cannot use iCloud.
Backup the iPhone 3 to iTunes.
Then connect the iPhone 5 and Restore from backup and use the iPhone 3 backup.
See this -> Transfer content from an iPhone, iPad, or iPod touch to a new device -
Con't
Apple claims that because I did not drain my battery frequently and kept it plugged in for extended periods of time, that it is my fault the battery is failing. I disagree because I was not ever told to consistently drain my battery before recharging or not to keep it on and plugs in for extended periods of time. I do keep my desktop computer on most of the time and that is why I have kept my Macbook air on for extended time periods. I feel that Applecare should cover this battey issue and not charge me for replacing the battey. I feel I should have been told to not keep my computer consistently running on with poweror the battery will fail. Has anyone had this problem? Apple should replace my battery under Apple care as my battery does not keep a charge anymore.
I'll wait to hear.You said---Apple claims that because I did not drain my battery frequently
You said--- I was not ever told to consistently drain my battery before recharging
You should never do that on purpose, whoever told you that had it wrong or you misunderstood something
Sure you dont have that backwards? thats exactly what you DONT want to do.
Did you often drain the battery very low? that would explain a lot.
Someone might have been misinformed about "battery calibration" regarding much older Macs with removable batteries (see bottom)
You said-----I do keep my desktop computer on most of the time and that is why I have kept my Macbook air on for extended time periods.
thats a problem there, youre not supposed to do that.
Keeping batteries connected to a charger ensures that periodic "top-ups" do very minor but continuous damage to individual cells, hence Apples recommendation above: “Apple does not recommend leaving your portable plugged in all the time”, …this is because “Li-ion degrades fastest at high state-of-charge”.
This is also the same reason new Apple notebooks are packaged with 50% charges and not 100%.
http://www.apple.com/batteries/notebooks.html
"Apple does not recommend leaving your portable plugged in all the time."
*If you don’t plan on using it for a few hours, turn it OFF (plugged in or otherwise) ..*You don’t want your Macbook both always plugged in AND in sleep mode (When portable devices are charging and in the on or sleep position, the current that is drawn through the device is called the parasitic load and will alter the dynamics of charge cycle. Battery manufacturers advise against parasitic loading because it induces mini-cycles.)
Keep it plugged in when near a socket so you keep the charging cycles down on your LiPo (lithium polymer) cells / battery, but not plugged in all the time. When not being used for several hours, turn it off.
And best "tip" is if its near a socket,...plug it in as long as you can (especially at home) since cycle count on the battery are the "miles that wear out the tires (battery)", however again, not plugged in all or most of the time.
General rule to remember of Lithium batteries is:
Never drain them LOW & dont always/often store them HIGH
While cycle count is commonly seen to be the “miles” on your Lithium Ion pack cell in your Macbook, which they are, this distinction is not a fine line at all, and it is a big misconception to “count charge cycles”
*A person who has, for example, 300 charge cycles on their battery and is recharging at say 50-60% remaining of a 100% charge has better battery usage and care than another person who has 300 charge cycles at say 15% remaining on a 100% charge.
DoD (depth of discharge) is far more important on the wear and tear on your Macbook battery than any mere charge cycle count. *There is no set “mile” or wear from a charge cycle in general OR in specific. As such, contrary to popular conception, counting cycles is not conclusive whatsoever, rather the amount of deep DoD on an averaged scale of its use and charging conditions.
(as a very rough analogy would be 20,000 hard miles put on a car vs. 80,000 good miles being something similar)
*Contrary to some myths out there, there is protection circuitry in your Macbook and therefore you cannot overcharge it when plugged in and already fully charged
LiPo (lithium polymer, same as in your Macbook) batteries do not need conditioning. However...
A lot of battery experts call the use of Lithium cells the "80% Rule" ...meaning use 80% of the charge or so, then recharge them for longer overall life.
Never let your Macbook go into shutdown and safe mode from loss of power, you can corrupt files that way, and the batteries do not like it.
The only quantified abuse seen to Lithium cells are instances when often the cells are repeatedly drained very low…. key word being "often"
Contrary to what some might say, Lithium batteries have an "ideal" break in period. First ten cycles or so, don't discharge down past 40% of the battery's capacity. Same way you don’t take a new car out and speed and rev the engine hard first 100 or so miles.
Proper treatment is still important. Just because LiPo batteries don’t need conditioning in general, does NOT mean they dont have an ideal use / recharge environment. Anything can be abused even if it doesn’t need conditioning.
From Apple on batteries:
http://support.apple.com/kb/HT1446
http://www.apple.com/batteries/
Storing your MacBook
If you are going to store your MacBook away for an extended period of time, keep it in a cool location (room temperature roughly 22° C or about 72° F). Make certain you have at least a 50% charge on the internal battery of your Macbook if you plan on storing it away for a few months; recharge your battery to 50% or so every six months roughly if being stored away. If you live in a humid environment, keep your Macbook stored in its zippered case to prevent infiltration of humidity on the internals of your Macbook which could lead to corrosion.
Considerations:
Your battery is subject to chemical aging even if not in use. A Lithium battery is aging as soon as its made, regardless.
In a perfect (although impractical) situation, your lithium battery is best idealized swinging back and forth between 20 and 85% SOC (state of charge) roughly.
Further still how you discharge the battery is far more important than how it is either charged or stored short term, and more important long term that cycle counts.
Ultimately counting charge cycles is of little importance. Abuse in discharging (foremost), charging, and storing the battery and how it affects battery chemistry is important and not the ‘odometer’ reading, or cycle counts on the battery.
Everything boils down to battery chemistry long term, and not an arbitrary number, or cycle count.
Keep your macbook plugged in when near a socket since in the near end of long-term life, this is beneficial to the battery.
Peace
Battery calibration, battery memory, battery overcharging, battery training, …all these concepts are mostly holdovers from much older battery technology, and on older Apple portable Macbooks ranging from early nicads, NiMh and otherwise; and these practices do not apply to your lithium battery and its smart controllers.
Calibrating the battery on older Apple portable Macbooks with removable batteries.
http://support.apple.com/kb/PH14087
There is no calibration of current Apple portable Macbooks with built-in batteries.
http://support.apple.com/ht1490
There is no battery calibration with current Apple portable Macbooks with built-in batteries. Lithium batteries have essentially a 0-‘memory’, and all such calibration involve the estimations fed to the system controller on the SOC (state of charge) of the battery over long periods of time as the battery degrades. The software based battery controller knows the battery's characteristics, or SOC and adjusts itself. This is why there is both no need and purpose to periodically deeply drain your macbook battery, since it doesn’t affect the characteristics of the battery, and further still deep discharges are something you should not do on purpose to any lithium battery. -
I tried following the article's instructions by going into System Preferences / Network and changing the configure ipv6 tab to Link local only and I STILL am getting the same error. Can someone please advise how to get this ariport extreme back online and configured
I'm in a frustrating predicament with this error, so if folks have any suggestions, that would be greatly appreciated...
A few days ago my internet stopped working as best i know out of the blue (3rd gen Airport Extreme with a couple iPhones, iPad, Apple TV's, Mac's (one with Mavericks) on it). In trying to fix it, I powered down everything and reset the router. When the router is initializing (seen through the Airport utility), the internet starts working again on the Mac in which I'm running the Airport utility. (a browser in background loads a previously unloadable webpage). I'm then left with a screen where the Airport utility is waiting for me to enter set-up info:
If I leave the Airport Utility in this state and don't hit next, my internet works fine on my Mac. If I set-up this info, however, my internet no longer works (in Airport Utility the Internet globe has a orange circle saying internet disconnected) and I get a screen saying "An unexpected error occured. Try again." I've tried toggling a number of router settings, restarting the router, but nothing seems to fix it.
I've taken the router to Apple, where they were able to create a network fine with the router. I also bought a new AE router, and tried an old AE express router, but all attempts get the same error. I've also tried using the iOS Airport utility, but that doesn't seem to help. I've tried the older version (5.6) of Airport Utility run on a non-Mavericks Mac, but that didn't help.
I had a ISP technician come out, but they basically said the plug (we don't have a modem, but just a ethernet plug in our apartment) in which you're getting the internet from us is working, and it's your router. They're diagnostics said the router is 'throwing off a bunch of errors.' That being said, they've confirmed the setting on the AE are okay (as far as they know...).
Any thoughts here? I'm not especially network-proficient, but searching around has pointed me to potential issues with mavericks, IPv6, and the latest version of the Airport Utility.
I'm desperate - please help!
Much thanks in advance. -
Made a slide show and cannot get my music to play on it?
I made a new slide show on my Macbook Pro iphoto (running iphoto '11-- 9.4.2) and I clicked down at the bottom to add my music to the slide show.. I can see how to direct it to my itunes library. I chose an album. Clicked "choose." But then when I play the slide show I hear soem stupid default music that has nothing to do with anything..?
Also I could settle with one album off of my itunes, but I saw that I could customize the playlist on that pop up thing and then I put basically two albums in there.. But it did not seem to remember the custom playlist.. Even though I hit "choose" which I think would make it select and remember what I had entered..??
What to do? Specifics are very helpful on what I click and where it is, if possible..
ThanksTo have EVERYTHING as it is Now...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751 -
I go on and off the Internet several times every day. In the last 4 days, when I go off the Internet by "x" ing out Firefox and I then later in the day try to go back on the Internet, I get a message that states something to the effect that Firefox is running and I need to either close out Firefox or restart the computer. I always end up having to restart the computer.
== This happened ==
Every time Firefox opened
== In the past 4 daysTry the solutions at http://support.mozilla.com/en-US/kb/Firefox+hangs#Hang_at_exit
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