HT1369 I updated itunes now my ipod or phone wont sync devices not recognized by itune. windows 8 sees the device  what changed?

How do I get Itunes to recognize my devices? i5S and ipods have been synced to this pc prior to Friday's itunes update.
if I uninstall and reinstall itunes will my backups and library be lost?

Hi meccamark,
If you are having issues with your iOS devices not being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden

Similar Messages

  • I updated to the new version of Itunes and now I can't sync my ipod or iphone.  It's not recognizing either in Itunes, but both are charging

    I updated to the new version of Itunes and now I can't sync my ipod or iphone.  It's not recognizing either in Itunes, but both are charging.  How can I get Itunes to recognize my devices (that have always been recognized until this latest software update)?

    Hi there bowlerinager75,
    Welcome to Apple Support Communities.
    The article linked below provides troubleshooting suggestions that’ll resolve most issues like the one you described, where your iOS devices are no longer recognized by iTunes on your PC.
    iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
    Cheers,
    -Jason 

  • I downloaded the latest version of itunes and now my ipod nano won't sync.  The sync process appears to be locked up on the 2nd song and will not continue to sync.  I unchecked the 2nd song so a different song would be 2nd, no benefit; reset my ipod nano;

    I downloaded the latest version of itunes and now my ipod nano won't sync.  The sync process appears to lock up on the 2nd song and will not continue to sync. I let it run all night the first time and it never went past the 2nd song.  I unchecked the 2nd song so a different song would be 2nd, no benefit; reset my ipod nano; shut down laptop and restarted a different time; shorted the number of songs to sync; all without benefit. 

    When you connect your ipod up to the computer. It should show the device, usually with the name of the device, in my case 'jordan's ipod'. This should be on the row which shows 'songs', 'albums' e.t.c on the far right. There when you click on it it should go to a different screen showing a picture of your ipod along with two buttons - Update and Restore. Click update and it should take a 2 mins while your ipod is updated to the latest version of Ios.
    After updating te ipod see if there is a change in results.
    PS: make sure the device is active while syncing so keep tapping the screen.
    Sorry for any incorrect info, i have an ipod touch, but i've had experience with an ipod

  • I just got the ios 8 update but now my ipod 5 wont turn on

         I just got the IOS 8 update but now my ipod 5 wont turn on.

    If it has NEVER been jailbroke, here are some standard repair procedures:
    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, read this.

  • How can I be certain the contact list in my iPod touch updates my computer Outlook contact list when I sync and not go the other way? The options in iTunes are not specific enough.

    How can I be certain the contact list in my iPod touch updates my computer Outlook contact list when I sync and not go the other way? The options in iTunes are not specific enough. In other words, I want to replace the information in my computer Outlook contact list with the data from my iPod touch. 

    How is your iPod configured to sync music from your iTunes library?  In other words, what options and configurations do you have enabled from under the iPod's Summary and Music configuration panes in iTunes?
    B-rock

  • I've upgraded to itunes 11.1.4 Now my ipod and my wife's will not connect/ sync. Itunes says it can detect an ipod but it can't be identified correctly. I have uninstalled and re installed ITunes but it still doesn't work

    I've upgraded to itunes 11.1.4 Now my ipod and my wife's will not connect/ sync. Itunes says it can detect an ipod but it can't be identified correctly. I have uninstalled and re installed ITunes but it still doesn't work

    I too am having the same problem. I'm glad to know it's not just me

  • I recently updated to IOS 5.1.1 and now my iPod touch won't sync music from my pc. It will sync apps though. Any ideas what I should do please?

    I recently updated to IOS 5.1.1 and now my iPod touch won't sync music from my pc. It will sync apps though. Any ideas what I should do please?

    - Have you tried a reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - NextI would restore from backup.

  • I am trying to update iTunes and keep receiving the message "The folder path "My Music" contains an invalid character

    I am trying to update iTunes and keep receiving the message "The folder path "My Music" contains an invalid character.
    The folder where everything is stored isnt even called My Music, it is just called Music.
    I gave up on trying to update my itunes and removed it and am trying to re-download but receive the same message. Now I have no itunes on my computer at all.
    Short or wiping my computer and starting again I have no ideas left.
    Please help!

    That message isn't referring to the location of the music, it's referring to the location of the iTunes programme.
    So the message is either referring to the download location or the folder it is trying to install the programme in. I think (I wouldn't put money on this) that invalid characters will be things such as * ^ % and so on. When you get the message, look for the location that your computer is trying to use. Are there any strange characters in the "file path" that your computer is using?

  • After updating iOS on my iPod touch 4th gen my Philips speaker dock DC290B/37 no longer charges the iPod.  It will play music but not charge, is there anyway to find out if Apple is working on an update/fix?

    after updating iOS on my iPod touch 4th gen my Philips speaker dock DC290B/37 no longer charges the iPod.  It will play music but not charge, is there anyway to find out if Apple is working on an update/fix?

    Try:
    - Reset the dock
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                 
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    Otherwise you are out of luck. Apple is not making any more update for the 4G.
    Also check with Phillips. Maybe they have an firmware update available

  • My ipod 6th gen wont sync new songs ive uploaded and when i try to update it i get error message 1436

    my ipod 6th gen wont sync new uploaded music and when try to update version 1.2 it comes up with error message 1436

    Did you already have a look at this article? iPod: Cannot restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439

  • My ipod is in recovery mode and my itunes cannot connect to the server what do i do?

    my ipod is in recovery mode and my itunes cannot connect to the server what do i do?

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • I can't update iTunes. It says "The feature you are trying to use is on a network resource that is unavailable...

    I can't update iTunes. It says the feature you are trying to use is on a network resource that is unavailable.

    It says Click Ok to try again or enter an alternate path to a folder containing the installation package itunes64.msi in the box below
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I am trying to update itunes but keep getting 'The feature you are trying to use is on a network resource that is unavailable - Click OK to try again, or enter an alternate path folder containing the installation package 'itunes64msi' in the box below'. ,

    I am trying to update itunes but keep getting 'The feature you are trying to use is on a network resource that is unavailable - Click OK to try again, or enter an alternate path folder containing the installation package 'itunes64msi' in the box below'.
    I am unable to install and also i cannot uninstall itunes, can anyone HELP PLEASSSSSSEEEEEE!!

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • My ipod touch os5 wont sync the song artist with my itunes... help me... i wan't my ipod song artist to be organized again like lha last OS...

    my ipod touch os5 wont sync the song artist with my itunes... help me... i wan't my ipod song artist to be organized again like lha last OS...
    i already organized my ipod songs name and all the artist.. buat it won't sync with my iPOD using OS5... i have no problem before using OS5... thank you...

    You buy one and only one download.
    As it should have been transferred to your computer when you synced, you can contact itunes support and ask for an exception.
    http://www.apple.com/support/itunes

  • My new iphone 5 is frozen, with the cord to computer symbol on the screen after failing to finish updating to ios 7.  iTunes no longer sees the phone. I've tried rebooting the computer, rebooting the iPhone, but iTunes still doesn't see the iPhone.

    my new iphone 5 is frozen, with the cord to computer symbol on the screen after failing to finish updating to ios 7.  iTunes no longer sees the phone. I've tried rebooting the computer, rebooting the iPhone, but iTunes still doesn't see the iPhone.

    If your computer doesn't see the phone when you plug it in, you may have to take it to an Apple Store.

Maybe you are looking for

  • Interfaces in Oracle Apps

    Hi Where can i find tutorials for Interfaces in Oracle Apps.. Thanks Binu

  • Corrupted font display under GNOME 3

    Why do my fonts suddenly go from displaying normally to looking like this under GNOME 3? The same thing happens under Cinnamon. Other desktop environments don't have this problem. I'm using an ATI Mobility X1400 notebook video card.

  • Cannot import from CD into i-tunes

    Just got a new PC and I've installed i-tunes and the latest ipod updater software. Trouble is, I can't import music from CDs. The drive seems to read the disc, but won't bring it into itunes--we get an error that says: Error occurred while converting

  • Black Macbook runs very hot after installing MS Office 11.5.7 update

    I don't know if the two events are causally related, but my black Santa Rosa Macbook is now running scorchingly hot (74 - 85 degrees C) after I installed the MS Office 11.5.7 update tonight. Won't cool down. When turned off for twenty minutes, then r

  • Possible virus or spyware?

    Lately people on my contact list for Hotmail have been getting emails from me that send them a link to some website (not sure if it's the same site every time or not). I have not been sending the email and my friends seem to think I have a virus. I a