HT1369 Ipod nano 7th gen, itunes cannot locate device, worked fine 4 16 mths, have reinstalled itunes & usb mass storage, still has !. not teccy and thoughts?

My itunes account cannot identify my device, worked fine until yesterday. Sons computer can locate the same device. Not very tech savvy, but checked device manager and the Mass Storage Device has a yellow ! which updated, re installing etc cannot get rid of. I have reinstalled itunes as well, still does not recognise my device.any assistance is appreciated

Have a look at TS1363: iPod: Appears in Windows but not in iTunes.
You should keeps copies of everything on your iPod in your iTunes library so that it can be reloaded should the need arise. See Recover your iTunes library from your iPod or iOS device for retrieval steps once your device is visible.
tt2

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