HT1369 iPod Shuffle, What to do?

Hi, Have a new Shuffle and can not sync to the computer. It reads no iPod found in diagnostics check. USB ports are working fine and connections, also shows devices listed under my computer. Please help..
Thanks

Hi cmlargy,
Here is an article of troubleshooting steps for when your devices are not recognized by iTunes for Windows:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers!
- Ari

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Ipod shuffle what windows are compatable?

i have just bought a ipod shuffle and i am having problems with the software. i have windows 98 and was wondering if there was any way i could use the ipod shuffle cd/software with this version of windows? as i am not looking to upgrade my windows just yet. unless it is my only option. please can someone help me as this was a christmas present that i can't use yet????
compaq Windows 98

i have just bought a ipod shuffle and i am having
problems with the software. i have windows 98 and was
wondering if there was any way i could use the ipod
shuffle cd/software with this version of windows? as
i am not looking to upgrade my windows just yet.
unless it is my only option. please can someone help
me as this was a christmas present that i can't use
yet????
Useful links
iPod USB driver for Windows 98
Guide to iPod and Windows ME
Anapod Reinitializer 1.0.0
Anapod Reinitializer is a free, lightweight utility for reformatting and reinitializing your iPod. Its function is equivalent to the Restore button in the Apple iPod Updater utility. Anapod Reinitializer runs on all versions of Windows, so it allows Windows 98/ME users (who cannot use Apple's software because it only runs on 2000/XP) to format their iPods.
Anapod Explorer 8.7.3
Anapod Explorer is hands-down the most advanced Windows software companion for your iPod. Anapod can copy and backup iPod music and playlists to your PC and integrates your iPod into Windows Explorer as a full-fledged device under My Computer, allowing you to transfer files to your iPod as well and use a familiar Explorer interface to manage on-board music, playlists, contacts, notes, and more. Also included are a built-in database called AnapodSQL and a one-of-a-kind web-based streaming interface to your iPod called Anapod Xtreamer.

ITunes 7.7 and iPod Shuffle - What's up with the Podcasts Playlist?

I think that lots of the problems that people are having are a result of whatever changed in iTunes 7.7. After updating to the newest version of iTunes, my Shuffle wouldn't play and would only flash green-orange-orange (indicating that there was nothing on the Shuffle.) I noticed a new playlist called Podcasts, so I moved my podcasts there and the Shuffle played them fine, but I couldn't access any music. It seems that only the Podcast playlist is active.
In troubleshooting, I accidentally deleted the Podcast playlist and this meant I could switch between podcasts and regular music again. However, I lost the ability to manually sort my podcasts. I've had this problem before and resolved it by rebuilding the iTunes library. This time this didn't help - I futzed around for hours trying to get this essential feature (manual sort) working again. I deleted and re-installed iTunes, re-built the library and library.xml files multiple times, reset the Shuffle countless times (both from within iTunes and with the stand-alone utility) and swung the dead chicken three times over my head.
Nothing worked until I moved my music files to my desktop and deleted the iTunes folder from my music folder. I then re-built the library from the folder on the desktop (this caused the music files to be copied to the iTunes folder, rather than just creating the iTunes library) and manually re-subscribed to my podcasts. Once I did this, I could again manually sort my Podcasts into whatever order I wanted.
An interesting thing I noticed.... no matter what I re-installed or how many times I reset the Shuffle, the Podcast playlist never appeared again. Anyone know where to find any documentation on this Podcasts playlist and what it is supposed to do?

I wondered about this playlist too when I first saw it, didn't see the need for it until I discovered my ipod would no longer play my podcasts. So far haven't tried music but adding them to this playlist means I can now listen to them.
i hate the fact that when you start itunes it simply tells you there is a new version and if you don't update it keeps bugging you without any way to see what the update is for! Where are the release notes? Other than turning off auto update there's no way to avoid this annoyance. I wish apple would simply tell us what has changed so we know if we must upgrade or if it's simply a handy feature update. in the case of 7.7 I wouldn't have updated if I read the forums first and from now on, auto update is off and I'll simply check on my own schedule for updates and if one is found will read the forums as these are the source of info since apple gives nothing.
I would think that Apple would have gotten about 15 people with all different ipods (wouldn't be hard to get them) and simply get each one to update to the latest version of itunes without supervision or info and see if anyone reports issues. Surely one of them would have said "Hey what's this new podcasts playlist thing?" and they would have thought, maybe a release notes would be needed here...

Firewall blocks Ipod shuffle, what do I do?

Hi...I had a problem yesterday which I solved by suppressing Windows Firewal whn connecting Ipod to my PC; however, I'd rather no: is there a way around this?
THX!

Perhaps allowing iTunes through the firewall will help. See this article for details.
http://support.apple.com/kb/ht2553
B-rock

Does the new iPod Shuffle come with the new Apple Earphones?

Just wanted to know if the new Apple Earphones are included in the new generation iPod Shuffle.

What’s in the box
iPod shuffle
Apple Earphones <---Not Ear-Pods, which are the new headphones.
USB Cable
Quick Start guide

IPod Shuffle Not Recognized In Windows Or iTunes v7.0 - What Now?

Hello everyone,
I am having the same problem as many who have posted here. I have upgraded my software to iTunes v7.0.1.8. I also accepted the auto update for my iPod Shuffle - 512GB 1st Gen to v 1.44 (I believe). Of course, now my Shuffle is not recognized in iTunes and is only recognized in Windows for less than 5 seconds (as I have monitored it). I am listing below all of the actions I have taken today.
As none of these have worked, my question is now what? Does anyone have any other suggestions before I take the dreaded step of calling support? Any help is appreciated.
I am not happy with this upgrade issue at all. I expect much better from Apple.
Steps Already Taken:
1. Reset iPod.
2. Set Terminal Services to "Manual" and restarted my laptop PC.
3. Changed all USB Root Hub entries power management options to "Allow the computer to turn off this device to save power option" and rebooted.
4. Assigned my external hard drive a different letter as it was assigned to "E" and tech support documentation suggested I changed it - I changed it to "M".
5. I stopped the iPod Service via the Services and Application interface from My Computer/Manage, reattached the Shuffle, and started the iPod Service. The Shuffle was still not recognized.
6. I uninstalled iTunes 7.0.1.8, the Apple Software update and QuickTime. I deleted all temp directories; program files folders and all possible traces of all three pieces of this software. I also deleted my iTunes library. I reinstalled all of this software and re-built my Library. NONE OF THIS WORKED!
My 30GB Video iPod works fine and always has - it is only the shuffle for which I have this issue any only since the upgrade.
What do I do now? If no one has another fix, I will be forced to call Tech Support after an experience with them over a year ago I would almost rather throw this thing away!

qswh - I too cannot play the songs that are loaded on the shuffle. Additionally, I get a green & orange light when I plug it into a USB port and then I either get a blinking orange light or a solid orange light from there after.

I am trying to put music into my 3rd gen ipod touch and older ipod shuffle but they do not show up on Itunes when i connect them,what could be the problem?

i am trying to put music into my 3rd gen ipod touch and older ipod shuffle but neither are popping up on itunes, what could be the problem?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

HT1459 Just bought a new ipod shuffle for my kid and cannot set it up because it does not show up in itunes. Also the charging light does not light up. what could be wrong, as i am able to see both my iphone and ipad on itunes on the same pc?

Just bought a new 4th gen iPod Shuffle for my kid. Problem is I cannot do the initial set up, as the device does not show up on iTunes on my PC. Also the charging does not light up. Any ideas on what could be wrong, as I am able to see both my iphone and iPad on iTunes using the same PC?

I also tried manually underlining a few things on the new iPad and when highlighting a paragraph, it would skip a few lines and the line would go through a few as well. Looks like a major iBooks glitch needs to be addressed here.

I have an older mac (OS 10.4.11) but my girls got new ipod shuffles. They need itunes 10.5, we can't run it. What are our options?

Oh cool. I can write more here!
My son is in Texas. We are in Maine. He sent his sisters new ipod shuffle 2GB. Our old ipods work fine on itunes 9.0, but these new ones require itunes 10.5 - which we, apparently, cannot run on our mac OS 10.4.11.
The girls each have $25 gift certificates to spend on their music at the itunes store, but we can't use any of it. What do we do??? Help!!!!

Mac OS X 10.5 Leopard installation system requirements
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
MB427Z/A Leopard 10.5.1 install DVD
MB576Z/A Leopard 10.5.4 install DVD
MB021Z/A Leopard 10.5.6 install DVD (single user)
MB022Z/A Leopard 10.5.6 install DVD (5-user family pack)
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
 Cheers, Tom

HT1481 I have an ipod shuffle which i need to reset as i can not sinc it on my laptop which is using windows 8, but when i open itunes i d not have the 'source panel' on the left hand side which should show up my ipod. any ideas what i need to do? please

Hi I have an ipod shuffle which worked well on my old pc but since i have tried to link it with my new laptop I cant get it to sinc. I have athorised the device to my laptop so i thought it maybe worth resetting it but all the info I have read tells me that to reset my ipod i need to open i tunes and on the left hand side in the 'source panel' i will find my ipod listed but when i open itunes i do not have a source panel so i cant reset it. i have spent days trying to get this problem sorted and am about to throw the thing away. I have tried to manually sinc the thing, i have installed and reinstalled the latest version of itunes, i have restarted my laptop but i dont know what to do next. any help would be very much appreciated. Many thanks in advance

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

I bought a 4th generation ipod shuffle and got the newest itunes download. Whenever I try to go to set it up, it shows me the squares to click but doesnt say what I am clicking on. I have an older shuffle as well but have no problems with it.

I have an ipod shuffle (about 2-3 years old) and bought the 4th generation shuffle for my daughter. When I try to set hers up, it takes me to a summary page, and on the left I can see ipod, version, options but the squares that I would click on have nothing next to them. So I don't know what I am trying to put on the ipod. Then if I click on music (sync music, playlist, artist), again, I can see the squares but not the words next to them. Does this have anything to do with the other shuffle or computer sharing? I am unhappy right now and have to get this fixed in two days. HELP!!

For Honme Button try:
http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
You can live with the existing battery life or
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the battery ourself if you are up to it
iPod Touch Repair – iFixit

My ipod shuffle is not being recognized by Computer, laptop or itunes. But im able to charge it externally ! What can i do to rectify this ?

My ipod shuffle is not being recognized by Computer, laptop or itunes. But im able to charge it externally ! What can i do to rectify this ?

Have you tried each and every single suggestion in this Apple support document yet?
iPod not recognized in 'My Computer' and in iTunes for Windows
Has this iPod Shuffle ever been able to successfully connect with this PC and sync with iTunes or is the first time you are connecting the iPod Shuffle to this PC?
B-rock

I tried to set up my new ipod shuffle and a error message popped up saying Ipod not found cannot update. I can't sync my ipod now but it is showing on itunes. What should I do?

I bought a new 4th gen ipod shuffle and tried to sdet it up last night. I installed the latest itunes software and started to sync my ipod, but error boxes kept popping up saying ipod not found cannot sync. It was showing in itunes, then it would disappear, then it would come back. I am not very good with computers so I don't know what to do. Can someone help?

Do you have an iCloud backup? If you backed up your old phone to iCloud you can go to Settings>General>Reset>Erast All Content & Settings (which will erase your phone), then go back through the setup screens again and when prompted choose Restore From iCloud Backup. However your backup won't contain everything in your iTunes library (such as your music) so you'll need to be able to sync with your computer unless you purchased everything from iTunes and want to redownload it to your phone.

My ipod shuffle cannot be restored not by the itunes nor by the reset utility it tolds me that it is in recovery mode , i tried to make every thing to resolve it but i can not what can i do ?

my ipod shuffle cannot be restored not by the itunes nor by the reset utility it tolds me that it is in recovery mode , i tried to make every thing to resolve it but i can not what can i do ?
notice : when every time try to reset it by the retore utility it tolds ( your i pod obtaining information from your ipod)
and when i tried to restore it by the itunes it tolds ( there is an unknwon error num 1415)

Now the iPod is unusable with the Recovery mode loop. The full error below:
"iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes."
I can see my IPOD under devices on the left pane of iTunes while the error displays. But when I click OK, the IPOD disappears under DEVICES as does the DEVICES category.
and also when i remove my ipod from computer it isn`t light any light never the battery show

IPod shuffle 2nd gen only plays 15 min then stops. I turn it off then back on. It thens plays 15 min then stops. What can I do to fix this?

2nd gen iPod shuffle stops during play back every 15 min. What can I do to fix it? I turn it off then back on, but it still only plays 15 min then stops.

Thank you....I have tried a few things but I will try to reset and restore.
lllaass wrote:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
lllaass wrote:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT1369 iPod Shuffle, What to do?

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