HT1369 my 5th generation nano appears to have frozen with the apple logo appearing continually. It will not switch off and is not recognised any more on my computer.

My 5th generation nano appears to have frozen. It only shows the apple logo and will not switch off. It is also now not recognised by my computer. I have downloaded the latest itunes but that has made no difference.
Any suggestions?

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

Similar Messages

  • TS2771 my ipod touch is frozen with the apple logo on the screen, won't turn off, have already reset it and it still sits the same...logo on screen.  Can anyone help me out?

    My IPOD TOUCH is frozen with the Apple logo sitting there on the screen.  I have already reset the ipod because it was freezing up so I reset it, but now it won't shut off or got o main screen it just sits with the logo on it.  I can't turn it off.  The screen will also flash as though it will turn off then goes back to the logo screen.  Does anyone know what the heck is going on with my IPOD?  It's reall frustrating me...ALOT!!! 

    - Try:
    iOS: Not responding or does not turn on
    - If not successful, let the battery fully drain. After charging for at least an hour try again
    - If still not successful, time for an appointment at the Genius Bar of an Apple store.

  • I didn't close my mac air down properly and when i tried to use it, the screen was frozen.  I turned it off and restarted it, and the grey screen with the apple logo appear and the circle just keeps spinning.  Can you advise?

    i didn't close my mac air down properly and when i tried to use it, the screen was frozen.  I turned it off and restarted it, and the grey screen with the apple logo appear and the circle just keeps spinning.  Can you advise?

    Try resetting the SMC
    Intel-based Macs: Resetting the System Management Controller (SMC)

  • I have a 4th gen ipod touch and i reset to factory settings but it is frozen with the apple logo with a gray lined circle. I've tried running out battery and when i connected to itunes, it flashes gray and freezes again. I don't know what to do plz help.

    it wont turn on after reset to factory settings

    there is a program called recboot. you can download it for free in two parts. one part takes your device out of recovery mode and the other puts it into recovery mode. ive used it before but it doesnt always work and you have to be patient. try it and tell me what happens

  • I have a 4th generation iPod nano 4th and when I turn it on, the screen won't progress passed the main screen with the Apple logo. What should I do?

    I have a 4th generation 8GB iPod nano and it will not progress past the blank screen with the white apple logo on it. I have charged it fully and tried to restart it by pressing and holding the menu buttons for 3-7 seconds. The devices screen will turn off and then, after a couple of seconds, the screen with the Apple logo will appear again. This screen will remain lit until the iPod runs out of battery again. I have tried plugging it into my Macbook Pro. I have the newest versions of iTunes software and OS X Mavericks. The computer will not recognize the iPod and the device will not show up in the computers list of devices. I looked up the troubleshooting for the device and found out how to put the device into disk mode. I followed the intructions but the iPod would not go into disk mode. The screen still displayed the Apple logo and would not set into disk mode. I fear that I have run out of options. I have come to this forum in hopes that I can still salvage my device. If there is anything I can do, please loet me know so I can try it. If not, I am affraid I will have to go to an Apple store of authorized retailer and have it repaired or replaced.

    Try manually connecting the device to your PC in Disk Mode and then restoring it iTunes.
    From http://support.apple.com/kb/HT1363
    Putting iPod devices with a Click Wheel into Disk Mode
    If necessary, verify that your iPod has a Click Wheel.
    Before placing the iPod into Disk Mode, verify that it is charged.
    Toggle the Hold switch on and off (set it to Hold, then turn it off again.)
    Press and hold the Menu and Select buttons for at least six seconds, until the Apple logo appears.
    When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
    Connect the iPod to your computer; the screen on the iPod will should say "Do not disconnect".
    If you are having difficulty putting your iPod into Disk Mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center. If you are still unable to put your iPod into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.
    B-rock

  • My 5th generation iPod (bought in April of 2013) will quit unexpectedly. It will take for ever to load what I write while texting. It also just goes to the black screen with the Apple logo. I'm not sure what to do.

    My 5th generation iPod (bought in April of 2013) will quit unexpectedly. I can't do app store apps (like snapchat or facebook, ect.) or apple apps (like Camera, Safari, ect.)It will take for ever to load what I write while texting. It also just goes to the black screen with the Apple logo. I'm not sure what to do.

    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    If no joy...
    Reset all settings
    Settings > General > Reset > Reset all Settings.
    This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.
    If the issue persists...
    Connect to iTunes on the computer you usually Sync with and Restore
    http://support.apple.com/kb/HT1414
    Make sure you have the Latest Version of iTunes (v11) Installed on your computer
    iTunes free download from www.itunes.com/download
    More Tips here...
    http://osxdaily.com/2013/09/23/ios-7-slow-speed-it-up/
    http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
    Note:
    Also consider Deleting any Apps you have Purchased / Downloaded but you now never use.

  • Can the Ipod 4th and 5th generation be used as GPS? With the app Waze and under Wifi?

    Can the Ipod 4th and 5th Generation be used as GPS? With the app Waze and under Wifi?

    Mini-education...
    GPS signals are separate from and completely unrelated to both the Internet and the cellular telephone network.  GPS signals come directly from the GPS satellites.  They provide signals that allow GPS receivers to calculate latitude and longitude information.  Navigation software then takes that latitude/longitude info and converts it to land mass, roads, bridges, highways, buildings, etc.
    Most navigation software stores the maps right in the iPad/iPod/iPhone but a disadvantage is that the maps must be periodically updated (perhaps once every two years).  The Internet is not required to use the system but it is required to update the maps.
    Some navigation software gets the maps from the Internet and requires an Internet connection to function but an advantage is that the maps are always up-to-date.
    The WiFi+3G/4G iPad and the iPhone both have a GPS receiver.  The WiFi-only iPad and the iPod do not and these devices require an accessory.

  • HT3053 I have a 13inch MacBook Pro and when I switch it on the apple logo appears then a slot and the circular symbol which is turning and then before opening the home screen it switches off again. Is there a sequence that I can use to force it to load.

    I have got a 13 inch MacBook Pro and it got stuck in a loop so I switched it off by holding the power button down and now when I switch it on the apple logo appears then I get a blank slot at the bottom of the screen then the circle appears and rotates and then it switches off again, I have tried starting it again with the system disc that came with it when it was new but it makes no difference. Is there a sequence that I can use to force it to start.

    Sorry. We can't help you. It's no longer an iPhone. Apple won't touch it.
    Take it to whoever replaced the screen and see if they can help you.
    iPhones are not user servicable and Apple does not sell iPhone parts at all. I'd be surprised if you were actually able to back it up at this point. It sounds like it's completely borked.

  • I have an older iPod that no longer shows up in iTunes or appears to be charging.  When I press the Menu and Select buttons, the Apple logo appears and then an icon of a battery with an exclamation point.  Is it dead for good?

    I have an older iPod that no longer shows up in iTunes or appears to be charging.  When I press the Menu and Select buttons, the Apple logo appears and then an icon of a battery with an exclamation point.  Is it dead for good?

    If it is otherwise working, you can change the battery.  If you want to do it yourself, you can buy the part on eBay and other online sources.  Just make sure you know the type of iPod you have so that you get the right part.
    http://support.apple.com/kb/HT1353
    There are online guides, including the ones on this web site
    http://www.ifixit.com/Device/iPod
    (Note:  Most replacement batteries come with plastic/nylon tools seen in the guides.)
    You can also have a repair business do the work.
    If it is just the battery, if you do a Reset (using the Menu and Select buttons) while it is connect to your computer, I think it should still be recognized by iTunes.

  • I have an iphone 4 . A new screen has been fitted front and back. It suffered a bit of a bang. Now when the phone is turned on the apple logo appears but nothing more  . Could there be a problem elsewhere ? Other than smashed screen? Any ideas welcome

    I have an iphone 4 . It's had a new front and back screen fitted after a bit of a bang . Now when turned on the apple logo appears on the screen and then goes off. Then appears again etc etc etc .
    It won't go any further . Any ideas as to what else may be an issue or has anyone else had the same problem and what was the outcome . If I back up to iTunes will I be able to back up my information without any activity showing on the screen !! I'm lost without all my information . I haven't backed up to iCloud for at least 5 months. Can anyone help me PLEASE?????

    Sorry. We can't help you. It's no longer an iPhone. Apple won't touch it.
    Take it to whoever replaced the screen and see if they can help you.
    iPhones are not user servicable and Apple does not sell iPhone parts at all. I'd be surprised if you were actually able to back it up at this point. It sounds like it's completely borked.

  • TS1702 i have erased my all phone contact list and then the message comes that it will be deleted with in an hour. but now my phone is not starting and only the apple logo appears on the screen. what should i do now..!

    i have erased my all phone contact list and then the message comes that it will be deleted with in an hour. but now my phone is not starting and only the apple logo appears on the screen. what should i do now..!

    That number is for an apple server in the UK that is used for iMessage activation.  A hidden SMS is snet to that number when you turn iMessage on and is used to verify your phone number.  I suggest you turn iMessage off.  In settings/phone turn on dial assist.  Check with your carrier to see if you can send an international SMS as you end that possibility to activate iMessage.  Rest your phone (Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).) then turn iMessage back on.

  • HT201412 Have a problem with iPad2, apple logo appears but iPad won't boot up, then logo disappears & iPad dies - probably caused due to insufficient hard disk space (too many apps) - any help greatly appreciated

    I have a problem with iPad2, apple logo appears but iPad won't boot up, then logo disappears & iPad dies - probably caused due to insufficient hard disk space (foolishly loaded up too many apps) - any help/advice greatly appreciated

    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • My ipod nano was working fine until i uploaded some new tunes today.  It sync properly and once disconnected it just switched off and would not even turn on.  I have put it on charge for a few hours but nothing happens, infact the charger is getting hot.

    My ipod nano was working fine until i uploaded some new tunes today.  It sync properly and once disconnected it just switched off and would not even turn on.  I have put it on charge for a few hours but nothing happens, infact the charger is getting hot. Pleaseeeeeeeeeeee help I need my ipod. 

    The backlight burned out from getting it wet. You will have to replace the screen at a 3rd party shop, buy a screen and replace it yourself, or make a Genius Bar appointment at your nearest Apple Store and do an out-of-warranty replacement for $199 USD.

  • I hv a 3GS iphone. it could not be boot up.  When i press the sleep/wake button, the apple logo appeared for a while and then disappear.  My phone could not be start up.  When i go to itune, it does not have the logo for me to sync.

    I have a iphone3GS.  It could not be boot up.  When i press the sleep/wake button, the apple logo appear and then disappear.  The password login screen didnt' come on.  When i tried to connect my phone to the itune on my laptop, there isnt this button that i can sync my phone with the laptop.

    Sounds like your iPhones software may be corrupt. Try placing the iPhone into recovery mode. To do this, follow the steps in this article:
    http://support.apple.com/kb/HT1808
    Hope this helps
    - Greg

  • When i start my ipad 3 the apple logo appears but then a loading bar appears and it stucks i have restarted it but nothing is happening pleeeeease help me!i love my ipad sooo much.....!!!

    when i start my ipad 3 the apple logo appears but then a loading bar appears and it stucks i have restarted it but nothing is happening pleeeeease help me! i love my ipad sooo much.....!!!

    Try this first.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    If that does not help, you may have to restore your iPad.
    iTunes: Backing up, updating and restoring iOS software.
    If that doesn't work - You will have to use recovery mode
    iPad: Unable to update or restore

Maybe you are looking for

  • TS1398 Why does my ipad keep saying poor connection on FaceTime ever since ios6

    Why does my ipad keep saying poor connection on FaceTime since we went on ios6

  • Save film in editing mode on external drive?

    I've been making informational videos using iMovie.  I save all the raw footage so I can remake it later if needed. But, is there a way to save the project in it's editing mode and still remove it from iMovie (to an external drive)?  That way I could

  • BAPI/FM ro retrieve stock based on material plant batch combination

    Hi Experts, Can anyone help me in giving information about the FM or BAPI that would fetch inventory/stock for the material plant and batch combination. I refered to some of the BAPI's like BAPI_MATERIAL_STOCK_REQ_LIST , MD_STOCK_REQUIREMENTS_LIST_AP

  • HT3910 Where is my bundled applications install disc?

    I have been advised that I need to reinstall Snow Leopard.  I have purchased the boxed install DVD, though the original install was done by a community pro.  The online instructions for reinstalling SL ("HT3910: Mac OS X v10.6 Snow Leopard: How to Er

  • 4.3 HELP!

    I just got the 4.3 Software download started on my 3gs. It didn't go through for some reason but since then my phone kinda died. There's the apple on it and a line below it, but that's it. I can't turn it off and my iTunes doesn't see it anymore. Doe