HT1369 My I phone is connected.  how can I prove it?

I have the i phone 5 conncted but it will not sync.  Why?

Hi w.moor,
Here is an article with troubleshooting steps depending on how unresponsive the phone is:
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281
If the device is unresponsive or certain controls aren't working as expected, try restarting
To turn off the device, press and hold the Sleep/Wake button until the red slider appears.
Slide your finger across the slider to turn off the device.
To turn on the device, press and hold the Sleep/Wake button until the Apple logo appears.
If that section does not help, continue with the article's troubleshooting.
Take care!
- Ari

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