HT1369 My IPod nano won't sync & when I ran the connectivity test, the result said it couldn't find my device. My IPod is plugged into my computer.

First the problem was, my IPod wouldn't sync. I removed ITunes from my computer, then downloaded the latest version & still my IPod won't sync. Then I ran a connectivity test, & got a message indicating it couldn't find my IPod (it's definitely connected to my computer). I tried clicking on the tab to reset the sync history, but I didn't see any indications that anything actually happened. Any ideas?

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Ipod nano won't sync podcasts from iTunes after I "Restored" the ipod.

iPod nano won't sync podcasts from iTunes after I "Restored" the iPod.

If you've read the Technical Specification you will find that the nano can only use Firewire for charging, not for syncing:
http://www.apple.com/ipodnano/specs.html
"Charging via USB or FireWire to computer system or power adapter (sold separately)"
So you can rule that out.
Have you tried the 5 R's?
http://www.apple.com/support/

I downloaded the latest version of itunes and now my ipod nano won't sync. The sync process appears to be locked up on the 2nd song and will not continue to sync. I unchecked the 2nd song so a different song would be 2nd, no benefit; reset my ipod nano;

I downloaded the latest version of itunes and now my ipod nano won't sync. The sync process appears to lock up on the 2nd song and will not continue to sync. I let it run all night the first time and it never went past the 2nd song. I unchecked the 2nd song so a different song would be 2nd, no benefit; reset my ipod nano; shut down laptop and restarted a different time; shorted the number of songs to sync; all without benefit.

When you connect your ipod up to the computer. It should show the device, usually with the name of the device, in my case 'jordan's ipod'. This should be on the row which shows 'songs', 'albums' e.t.c on the far right. There when you click on it it should go to a different screen showing a picture of your ipod along with two buttons - Update and Restore. Click update and it should take a 2 mins while your ipod is updated to the latest version of Ios.
After updating te ipod see if there is a change in results.
PS: make sure the device is active while syncing so keep tapping the screen.
Sorry for any incorrect info, i have an ipod touch, but i've had experience with an ipod

IPod nano won't sync in new laptop

Hello everyone,
my 6th generation 8GB iPod Nano won't sync in a new Windows 8 (not upgraded to 8.1) laptop. iTunes recognizes it and is able to enable disk use but will not sync the music. The computer also recognizes it. It just won't sync, when I press the sync button it seems as if it is going to sync but it stops after a few seconds without synching or changing anything. I already uninstalled and installed iTunes and restarted the laptop and the problem is still there. Also I wonder why iTunes doesn't say that the iPod is synched with another library and if I want to sinc it with the new one since the music my iPod currently has comes from an old laptop that doesn't work anymore so that's why I have my music now in this new computer, but it won't sync and it's frustrating. Any advice? Thank you.

Type "ipod not recognized in itunes" into the search bar at the top of this page by "Support"

Ipod Nano won't sync to my itunes:(. Help!

For some reason my ipod nano won't sync with itunes.
However my ibook does reconize it when I use my usb cord.
Do I need to purchase a firewire for it to sync with itune?.
HELP:)

If you've read the Technical Specification you will find that the nano can only use Firewire for charging, not for syncing:
http://www.apple.com/ipodnano/specs.html
"Charging via USB or FireWire to computer system or power adapter (sold separately)"
So you can rule that out.
Have you tried the 5 R's?
http://www.apple.com/support/

My ipod nano isn't syncing when I try and change the setting in manually, but is however syncing when I launch the itunes by plugging it in. I'm wondering if anyone has had this issue and/or had been able to fix the problem?

My ipod nano isn't syncing when I try and change the setting in manually, but is however syncing when I launch the itunes by plugging it in. I'm wondering if anyone has had this issue and/or had been able to fix the problem?

Do you have any better luck with that if you update to iTunes 10.6.1.7?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
http://www.apple.com/itunes/download/

I have several ipod nanos. i can sync one, but since i connected the ipad 2 I am getting an error on two of them, it says cannot sync, error 13019. the loaded songs show on the computer (on the ipods), but not when the ipod is plugged off the usb

i have several ipod nanos. i can sync one, but since i connected the ipad 2 I am getting an error on two of them, it says cannot sync, error 13019. the loaded songs show on the computer (on the ipods), but not when the ipod is plugged off the usb. Any answers? please

You can sync your iPod with multiple computers, but what can be synced is very limited. See this article for more details.
http://support.apple.com/kb/ht1202
B-rock

IPod nano won't sync; dreaded "duplicate file" message

Suddenly, my old but heretofore functioning iPod Nano won't sync radio podcasts. Gets the "duplicate file" message. I have tried resetting multiple times; reinstalled iTunes, changed the port, checked for plug-ins (no iToner) etc. Ran diagnostic; it fails the device sync test, saying no iPod touch found.
I have seen some other complaints about this.
Is there a solution? I have done most of the troubleshooting steps but did not restore iPod to virginity (hoping to avoid reloading songs onto it).
Thanks in advance for any help.

If you've read the Technical Specification you will find that the nano can only use Firewire for charging, not for syncing:
http://www.apple.com/ipodnano/specs.html
"Charging via USB or FireWire to computer system or power adapter (sold separately)"
So you can rule that out.
Have you tried the 5 R's?
http://www.apple.com/support/

2nd Gen iPod Nano won't sync

My stepson's 2nd Gen iPod just won't sync. It behaves normally in iTunes and doesn't cause any problems or symptoms with the computer. Made a playlist and selected it to only sync to that playlist, shows that everything is fine, click sync- nothing happens. I went through every step on the website's troubleshooting pages- reset the iPod, restarted the computer, tried it on different USB ports, and reinstalled the latest version of iTunes. I tried to restore it and it went through the download process untill the end when a window popped up saying "error downloading software". I'm at a loss and feel bad for him because this was a Christmas present from a family member and now it won't work : / Any more experienced users have any ideas? I called tech support and they said they couldn't help me unless I paid the $29.99 fee because this iPod is too old for a warranty >: /

You get this problem when the option 'Sync Music - Selected playlists' is being used to sync your iPod. If the playlist selected is deleted from iTunes the iPod no longer has a location to sync from and you get an error. (Syncing selected playlists by the way is a useful setting to use when the iPod is smaller than the iTunes library). However you can make a new one or make use of an existing one.
Open iTunes and create a playlist to update your iPod from, call it -My iPod for example (the dash will position it at the top of the playlists in Sources). You can make it a smart playlist that picks the songs for you or just a normal one and drag whatever content you want to have into the playlist. If you are making a smart playlist limit it to just less than the size of your iPod (for example 3700MB for a 4G iPod Nano. Now connect your iPod and when it appears in the Source list click on the iPod icon to bring up the preference tabs in the main pane. Go to the Music tab and choose Sync Music and the Selected playlists radio button. Choose the playlist you just made from the selection and click Apply. You can also sync from any existing playlists by choosing the same setting, you just need to make sure that the size of the playlists don't exceed the capacity of your iPod:
lost libraryHow to create a Smart Playlist with iTunes
Syncing Music to iPod
To make a random playlist go to File>New Smart Playlist.
Uncheck "Match the following rule"
Check "Limit to" put "3700" in the number box, choose "MB" from the first list box, choose "Random" from the next list box. Check "Live Updating"
When you want to change the selection in the smart playlist just delete everything in it and it will add a new selection. When you want to change the normal playlist just delete out what you don't want and drag in a new selection.

IPOD NANO WON'T SYNC WITH ITUNES 11.1

Can someone please help?
I have just bought an ipod Nano (7th Generation) and when I try to sync to iTunes I get the message: This copy of iTunes does not support iPod, iPhone or iPad syncing. I am running Snow Leopard 10.6.8 and iTunes 11.1. The box the Nano came in says iTunes 10.7.

Hey hirsty!
I have a link for you here that can help you troubleshoot this issue:
Apple - Support - iPod nano - iTunes Troubleshooting Assistant
http://www.apple.com/support/ipodnano/assistant/itunes/
That link will help you through some steps that will help you resolve this issue with your iPod nano syncing. Thanks for coming to the Apple Support Communities!
Regards,
Braden

6th Gen iPod Nano won't sync to Powerbook G4 1.5 Ghz PowerPC iTunes 9.2

My iPod classic bit the dust so I bought a new iPod Nano 6th Gen. My Powerbook G4 1.5 Ghz PowerPC can only run iTunes 9.2. From what I can tell this new iPod Nano won't work with my Powerbook, which is hard to believe since my old school iPod from the early 2000s worked great until I dropped it and it split in half.
My iPhone 3Gs syncs fine so it is incredibly annoying and disturbing that a new iPod Nano 6th gen. won't sync.
If in order to get this iPod Nano to work with my current system I'm required to upgrade my iTunes from 9.2 to 10 then I need to upgrade my OS from OS 10.4.11 to OS 10.5 which requires that I upgrade computer by purchasing an entirely new laptop then I might just have to revert to my old school Sony DiscMan.
My iPod Classic 2nd gen. worked great until it broke and my iPhone Gs syncs great, so I can't believe that this new iPod Nano 6th gen. won't work without a simple fix.
Come Apple, don't fail me now.

Your problem is completely different from the original post. The OP could not run the correct version of iTunes on their older computer. You're much more likely to get the help you need by starting your own thread with a properly descriptive subject line.
If you need instructions on how to start a new thread, see this link:
http://discussions.apple.com/ann.jspa?annID=650
Best of luck.

IPod Nano won't sync after iTunes update to 11

My 5th Generation iPod Nano will not sync to iTunes 11. I am running iTunes 11.0.1, on an one year old iMac running on an Intel Core i5, running MacOS X 10.8.2 with 4 GB of memory. Now that we got that out of the way-- I use this iPod daily. Once I updated to iTunes 11, synching has been sporatic. Once I plug the iPod in, iTunes opens like it should, however the iPod never appears in the iTunes window, only in the Finder. I have done the following:
ejected the iPod from the Finder window and then unplugged it, and reattached the iPod.
Quit iTunes and restarted, reStarted the iPod by toggling the power switch and holding the Menu/Select buttons until it restarted.
Rebooted my computer
Restored the iPod nano
Results are the same. Sometimes it will sync, after an extended period of time, without reason. Once I eject and need to reconnect the device, I am unable to get it to sync. Sometimes I have ended up with a spinning beachball and have force quit iTunes and sent a report and a description, but Apple doesn't seem to have come up with an update yet.
I can tell you this-- I have not seen an iPod that would be a suitable replacement for this one-- I love not having to look at the screen to operate it's simple controls, and it is the perfect size.
I can also tell yo uthis-- The new suprise user interface on iTunes 11 is clunky and requires too many steps to maintain my playlists. Do not like it.
Suggestions?

Hey hirsty!
I have a link for you here that can help you troubleshoot this issue:
Apple - Support - iPod nano - iTunes Troubleshooting Assistant
http://www.apple.com/support/ipodnano/assistant/itunes/
That link will help you through some steps that will help you resolve this issue with your iPod nano syncing. Thanks for coming to the Apple Support Communities!
Regards,
Braden

New ipod nano won't sync... suggestions?

Ok, so, my old ipod broke, Finally got a new one, but it won't sync, I can't even go under the file commands and make it sync, it's Greyed out, I've tried to re download itunes, I've tried to use this apple deleter thing that they tell you to use, and I get nothing, not a single change, I even went out and bought a brand new cord, it charges, but just doesn't get recognized by itunes... I really don't wanna take it back to a store, as there isn't any withing any sort of convenient drive... any suggestions?

I was having the same problem and fixed it by selecting my ipod in the left menu (under devices); then I went to the 4 tabs at the top of my screen (Summary, Music, Photos...) and selected "Music." For some reason "all songs and playlists" wasn't selected. Once I did that, it solved my problem. I don't know if that helps you, but it sounds like it's only syncing (sp?) selected items.
Also, make sure it's not set to "only sync checked songs" (under "Summary" tab). That may be why your Playlists are showing, but no songs are there.

160gb ipod classic won't sync since update to 11.2.2, system wants to wipeout all current info on device

160gb ipod classic won't sync since update to 11.2.2, system wants to wipeout all current info on device

same has happened to me, on and off, for the last 6 months. Its an issue with the Mavericks system and ipod classics. works great for a while - then one day for no reason - erases the entire iPod. some days the copmputer will not recognize the iPod and you have to start over. Apple will tell you that "you" may have a disc problem in the device. that is all the help I have received.

My 3rd generation iPod nano won't sync because "It cannot be found" even though it will automatically sync when I plug it in.

Hey,
My dad and I both own a third generation iPod nano. ever since I updated our iTunes software, neither his nor my iPod will sync because "the correct disk cannot be found" or "ipod cannot be found" even though it will sync automatically when I plug it in. Does anyone have any idea what is wrong?
Thanks

Try these steps listed below.
1. Run “c:\WINDOWS\system32\devmgmt.msc” (i.e. *Device Manager*), and leave it open for now for later use
2. Start up iTunes
3. Next, connect your iPod.
4. Go to your iPod Settings and select the “Enable disk use” option from under theSummary tab.
5. A dialog box will pop up reminding you that you’ll need to manually eject. Go ahead and hit OK
6. Hit Apply to save changes to the iPod
7. Quickly switch to the Device Manager window and right-click on any item within the window and select “Scan for hardware changes”
8. Finally, switch back to iTunes, and try re-syncing your iPod to see if it helped.
It might not also hurt to trash your iPod's Photo cache if it has one (i.e. you sync photos to the iPod). See this article for information on where to find this folder on your Windows XP machine.
http://support.apple.com/kb/TS1314
B-rock

HT1369 My IPod nano won't sync & when I ran the connectivity test, the result said it couldn't find my device. My IPod is plugged into my computer.

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