HT1369 my ipod touch has been totally wiped clean and I cannot reformat it because the lock screen cannot be reached to unlock it.  Please help.  Thank you.

my ipod touch has been totally wiped clean.  I cannot reformat it because it asks me to enter my passcode and I dont have a lock-screen to enter it.  When the ipod is turned on, there is only pure white and nothing.  Can anyone help me unlock it?

See Here  >  http://support.apple.com/kb/HT1808
You may need to try this More than Once...

Similar Messages

  • My ipod touch has been of for ages and now has blue squiggly flashing lines...is it broken or can I do something ?

    my ipod touch has been of for ages and now has blue squiggly flashing lines...is it broken or can I do something ?

    - First try resetting your iPod:
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    - Then restore the iPod via iTunes.  First from backup and if problems persist, restore to factory defaults/new iPod.
    -  If still problems you likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • I have lost my most important iphoto library. I have several different photo libraries that use and the one that I have been using for this entire year disappeared when I switched back to look at photos from an old library, please help, thank you.

    I have also tried searching for them in finder and going through the trash, i have had no luck yet and confused on where they might be.

    With the amount of information you've provided it's impossible to offer a solution.  We can't see your computer so we need to know the details of your problem and setup, i.e.:
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    what system version are you running?
    what do you see in the iPhoto window when iPhoto opens?
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    how much free space on your boot drive?
    If you launch iPhoto with the Option key held down you'll get a window with all libraries that iPhoto an find.  What do you see in that window?
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  • My iPod touch has been disabled, how to fix it

    my iPod Touch has been disabled, how to fix it?  I opened iTunes, can't find "Restore" as suggested by Apple.  Please help.  Thanks.

    Disabled
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    iOS: Wrong passcode results in red disabled screen                         
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    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
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  • HT1339 ipod touch has been stolen

    my ipod touch has been stolen, is there any way of getting it restored to factory settings without physically having it??

    Hi gadget377,
    Thanks for using Apple Support Communities.  This article has some information on steps you can take if your device is stolen:
    What to do if your iOS device is lost or stolen
    http://support.apple.com/kb/ht5668
    There are 2 different sections depending on if you had enabled Find My iPhone or not at the time it was stolen.
    Take care,
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  • HT1212 my daughter's ipod touch has been disabled because she forgot the password. It also says it cannot connect to itunes because it's been disabled. How do i just erase the ipod totally so we can use it again?

    My daughter's ipod touch has been disabled because she forgot her password. It also will not connect to itunes because it's been disabled. How can I just erase or reset the ipod so she can use it? We don't mind if the info. on the ipod is lost.

    Hi Guys,
    I havent touched my Iphone 4s in ages (about a month). I came back to it the other day. I forgot the password, so naturally it disabled it and is telling me to connect to iTunes. In the meantime, i had got a new computer and didnt back up the itunes files (because im an idiot). So now when i connect it to iTunes it tells me to verify it on the phone, but i cant get in there because it is disabled. PLEASE SOMEONE HELP!!! I HAVE NO IDEA ON HOW TO FIX IT!! I've tried to restore it, I've tried to jailbreak it. NOTHING works!! PLEASE HELP!!!

  • Hi, my iPod touch has been unable to sync since downloading the new cloud software.  It says: An error occurred while restoring this iPod (-34)  So my music is not on it.  it doesn't have 3G so the cloud is pointless anyway.  Music is all I use on it.

    Hi, my iPod touch has been unable to sync since downloading the new cloud software.  It says: An error occurred while restoring this iPod (-34)  So my music is not on it.  The apps are still on it.  It doesn't have 3G so the cloud is pointless anyway.  It just said it was a software update, I should have avoided it.  Music is all I use on it so help me please!

    Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
    Above from:
    http://support.apple.com/kb/TS3694

  • My ipod touch has been locked,it now says "connect to itunes" i have done this but my itunes says to insert a passcode on my ipod touch so that it can conecct to itunes.But how can i when it wont let me?HELP!

    my ipod touch has been locked,it now says "connect to itunes" i have done this but my itunes says to insert a passcode on my ipod touch so that it can conecct to itunes.But how can i when it wont let me?HELP!

    just219, note that terms of use of this forum includes:
    Do not ask for points. If you feel the system is not clear to users, please provide feedback to Apple; do not instruct other users unless they ask.
    For peterevs169
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT1212 my ipod touch has been disabled and needs to be plugged into itunes to reset it. However, the computer it was last synched with has broken and I don't know what to do!

    my ipod touch has been disabled and needs to be plugged into itunes to reset it. However, the computer it was last synched with has broken and I don't know what to do!

    You need to place the device in recovery mode.
    Instructions here >  iOS: Unable to update or restore
    "If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present"

  • My ipod touch has been disabled and it says connect to itunes, and I dont have any access to the primary computer that i used first , what do I do ?

    My ipod touch has been disabled and it says connect to itunes, and I dont have any access to the primary computer that i used first , what do I do ?

    put it into recovery mode
    See here
    http://www.apple.com/support/ipodtouch/assistant/restore/
    Then restore
    http://support.apple.com/kb/HT1414
    You'll probably lose all your data

  • My iPod touch has been deactivated how to do to reactivate it

    Hi
    my ipod touch has been desactivated
    How to to to re activate it

    Don't know what "ipod touch has been desactivated"  means?

  • Ipod Touch has been frozen for  a week and a half now and i been turning it off by the sleep and top button.. how do you fix it?

    My Ipod Touch has been frozen for almost two weeks now. I have truning it off by useing the sleep and top button and it is still not working. I have been pluging it in my laptop and it is sycning but still did noting. What should I do?

    It seems as your iOS Software Is most likely corrupt. Try doing a software restore in iTunes by clicking in your iPod and clicking the Restore button. This will restore your iPod to factory settings. So back up your Music, Videos, and purchases before restoring.

  • My ipod touch has been stolen. What can I do about it?

    My ipod touch has been stolen. Can I report it? How can i track it to get it back or something?

    Call the cops, change your passwords, call your home owner's insurance agent to report the theft (Insurance MAY cover your loss...), buy a new iPod 'cause your's is long gone...
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  • My ipod touch has been stuck in recovery mode for like 3 months and ive downloaded the newest itunes but itunes still wont recognize it!!! PLease Help by the way im using a macbook!!!!

    My ipod touch has been stuck in recovery mode for like 3 months and ive downloaded the newest itunes but itunes still wont recognize it!!! PLease Help by the way im using a macbook!!!!          
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    Have you been through the steps mentioned in this article? iOS: Device recognized in iTunes for Mac OS X

  • My iPod Touch has been stolen, someone offers me to make his mine. How can I erase the informations from his iPod and make sure that my library will copy in the new one?

    My iPod Touch has been stolen, someone offers me to make his mine. How can I erase the informations from his iPod and make sure that my library will copy in the new one?

    Restore it as new.
    iPod touch User Guide (For iOS 5.1 Software)

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