HT1369 playing a movie in itunes

I am having difficulty playing two movies I added from digital download in my Itunes.
I have a Windows 8 PC and unable to pay the movies on my desktop or laptop.

Hi qqlott,
Great question, and welcome to Apple Support Communities.
When troubleshooting video playback issues, I find the following article helpful:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
Furthermore, if you are still having issues, please refer to the following resource:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

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When I play a movie through iTunes, audio has no issues but video stutters and skips

Hey everyone,
I have a Dell 17R, Windows 8 64 bit, intel i7-3630QM at 2.4 GHZ, 8gb ram, Nvidia GT-650M at 1920x1080 using driver 320.49
When I play a movie in iTunes, the audio works flawlessly but the video will be smooth for a few seconds, stutter and then skip small 2-3 second spots. I haven't noticed that the parts skipped are any more graphically intense than other spots and there is no discernable pattern.
In the past, I have been able to play movies through iTunes with absolutely no problem but when I downloaded this most recent one a few days ago all of my movies have been experiencing the same issue.
When I stream other videos from other sources I do not experience the same problems as I do when I use iTunes. Streaming 1080P over youtube or a similar services is no issue.
I have updated my video drivers to the latest version as well.
I am at a loss, any suggestions would be appreciated.
Thanks!

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
-Griff W.

When I try to play a movie on itunes on my tv that is connected to a windows 8 pc the tv loses connection and then randomly regains connection. Is this a windows error (guessing it is) or something with iTunes?

When I try to play a movie on itunes on my tv that is connected to a windows 8 pc the tv loses connection and then randomly regains connection. Is this a windows error (guessing it is) or something with iTunes?

Delete and redownload them if doing so is free in your country.
(106637)

HT1588 when i play a movie in itunes the audio will work for a little bit then stop

when i play a movie in itunes the audio will work for a little bit then stop

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
-Griff W.

When I try to play purchased movies from iTunes on Apple TV I get image but the sound is just a horrible clicking?

When I try to play purchased movies from iTunes on Apple TV I get image but a horrible clicking as sound?

Hi there,
You may find the troubleshooting steps in the article below helpful.
Apple TV (2nd and 3rd generation): Troubleshooting audio issues
http://support.apple.com/kb/TS5150
-Griff W.

Why am I receiving message to play a movie from iTunes account "cannot play movie". It say not authorized to play protected movie.

Why am I receiving message to play a movie from iTunes account "cannot play movie". It say not authorized to play protected movie.

In a different post, you asked:
Phase10117 wrote:
So r u telling me that I can only look at a movie from my iTunes account on the device that it was download from. This doesn't set very well me. U should b able to your purchase movies from your cloud. Is apple working on this resolution?
There is no resolution needed, as this is not a problem.
I am saying not the device, but the Apple ID is what needs to be the same, unless the movie is rented.
If the movie is rented, it can only reside on one device at a time. But from your error message above, I don't think that is your situation.
Your error message suggests a different Apple ID purchased the movie. If you want to see it, you must use your computer's iTunes, go to Store > Authorize This Account in the iTunes menu on your computer, and have that purchaser sign in with their Apple ID and password, then sync your iPad to that computer.

Play rented movie on Itune

I have rented a movie from Itune store and downloaded the movie to my PC that works on windows system. How to PLAY the rented movie on Itunes. I could not find any way to play downloaded movie to Itune?

There is some troubleshooting for error code 42110 on this page http://support.apple.com/kb/TS3297 :
"Error 3001," "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.

How can I play HD movies on iTunes on my windows 7 desktop?

My monitor is a Samsung SyncMaster2494 and my video card is an NVIDIA GeForce GTX 550 Ti. I have no issues running webpages, video games, etc. in HD, however I receive an error whenever I attempt to watch a movie on iTunes in HD. The message reads - To play 'The Movie' in HD, you must have a computer with a built-in display or have it connected to a display that supports HDCP.
Any ideas on how to correct this? Do I need iTunes to detect my hardware? (my computer has an on-board graphics card that is not HD compatible, I had upgraded to the 550.

Hello css49er11,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows: Unable to view or play HD video content that requires HDCP
http://support.apple.com/kb/ts3354
Best of luck,
Mario

How can I play a movie in iTunes mini player? (Progress bar button broken?)

It took forever to figure out how to get iTunes to even OPEN a new window for movie playback, but once I finally found instructions (click the button with movie art to the left of the progress bar to open in new window) they only partially worked. A new window opens, but movie playback continues in the main window. The new window shows a freeze frame of the scene displayed at the moment I clicked the progress bar button. The new window looks just like the mini player, and its control buttons work, but they effect the main window's movie playback not the new window/mini player where I want to watch the movie.
Is it my progress bar that's broken? I'm all updated with iTunes version 11.1.5. Does this version not play well with my OS X 10.6.8?
Ultimately I just want to be able to play a movie in the mini player while using other applications; surely that's possible.
[Also, on the "Operating System" dropdown menu below, I just selected OS X 10.6.8 and then the dropdown showed "No operating system selected" and the selection arrows no longer work. Any ideas what happened? My MacBook Old feels so janky right now.]

You need to convert the AVI file to MP4. Here is just one of the many converters available (via Google) http://www.divx.com/en/software/divx-plus/oca/mp4-converter?gclid=CJnqnpaF37gCFc fJtAod8RUAeg

I can't play my movies from iTunes when i connect to my HDTV.

I'm having trouble viewing my video from iTunes on my hdtv. I have a 2013 MBP 13" retina display runing OS X Mavericks. i recently bought an hdmi cable so i can hook up my MBP to my HDTV and watch my videos from iTunes.But when i open my itunes and try to play a video is just shows the play and its black. no maker how much i press play it doesnt show on the tv. i disconnect the cable and it show on my mbp. but once again when i plug in the hdmi is goes black again. can anyone help me play my movies to my hdtv.

What happens if you click play and start the movie and THEN plugin the HDMI cable?
I am not 100% but pretty sure this is intentionally being blocked by iTuens as a DRM restriction by copyright holders. Windows media player does the same thing. You can not play movies or other potentially copyrighted content though the video out (HDMI in this case) port on the computer.
This is a legal restriction Apple is under. Not something they do by choice. One simple way around it would be to by an AppleTV. They are $100 and let you play your iTunes, iPhoto, etc. content on your TV. It would also be much more convent since it is meant for this and would let you control the content via remote control.

Trouble with Playing Rental Movies from iTunes

I rented a movie on iTunes (on my apple TV). It started to play after about 5 minutes, no problem. Then after about 50 minutes, I went into Menu, by mistake while trying to pause the movie.... That's it.... cant get back to the movie afer that.
The movie was no where to be found. When i searched again and found the movie, it allowed me to rent it again - on selecting play option, it said movie already rented but not download and to 'download' it go into Menu>iTunes Store>Check for Rentals.
I do that and it just seems to go on endlesslu without anything happening.
Why cant i just play the movie again?
Any suggestions please

This got sorted out.
I chose a diffent itunes store.
then came back to the original store and i can view the rental movies

Quick Time will not play HD movies from itunes

When i'm on the road with my computer I like to be able to play my HD movies without having to open Itunes. So i use Quick Time. But with the HD movies I buy from Itunes this does not work. When I try and play the HD movies on Quick Time, the movie acts like it's playing but the screen is gray. The bar on the bottom displaying the time for the movie is going, but there is no video or audio.
Is this a problem with authorization or something?

I have the same problem,i have sync it to my computer and there is no problem to see it but on my iphone 4s can't find it,please help or I just never gonna buy movies from Itunes,i mean why is itunes so difficult to use?

Itunes quits when trying to play purchased movies from itunes store

Mac OS X 10.4.10 Dual G5 No add ons. Everytime I try to play purchased movies or purchase a movie itunes quits. it seems this began after a recent updates as I noticed the issue when i tried to purchase a movie it downloaded and crashed while processing file. I tried to open a previously purchased movie and crash again. I rebuilt the xml file and cleared preferences. Any ideas?

Hi, did you find an answer to the problem, as I have the same one (with Wiindows 8)

Apple TV won't play my movies from iTunes

I just purchased my Apple TV and I can't movies I bought on iTunes. I can see my purchased tv shows but the only movies available are rentals. Any ideas on how I can find my purchased movies?

Welcome to the Apple Community.
You can't redownload movies as you can TV shows, you'll need to play them via your iTunes library on your computer using homesharing.

How to play rmvb movies on itunes

I would like to plan rmvb movie on itunes. Suspect that there are converters.
Any free software for Win 7.
Can someone help? thank you.

Ge0ph wrote:
I have a playlist called shows that has a few TV shows, movies, and podcasts. I also have the latest versions of iTunies and Apple TV. The playlist doesn't show up anywhere on the Apple TV.
Where should it be?
the playlist option will show next to where "genre" is only if the playlist contains the appropriate content for the section that you are in.
for example i have a playlist that contains all episodes of a season of King Of Queens. the playlist shows in the "my tv shows" section, but does not in "my movies", as the playlist only contains tv shows.
might be an idea not to mix content in playlists, as you won't be able to play mixed content from a playlist anyway.

HT1369 playing a movie in itunes

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