HT1369 While syncing between my window laptop and my iPad, the following occurs "iTune has stopped working"
While syncing between my window laptop and my iPad, the following occurs "iTune has stopped working" message came on just yesterday, 19 May 2012.
Wonder what went wrong?
can anyone offer a tip or two?
Thanks
Try this, it worked for me when nothing else did:
Perform a SoundLink® speaker reset, following these steps:
On the speaker, press and hold Mute for 10 seconds, the LEDs will flash briefly
Press Power to turn the SoundLink® speaker back on
Reconnect the device, if necessary.
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iTunes keeps shutting down when I open it up. The message says iTunes has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solutions is found.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried something like the above then try opening iTunes in safe mode (press and hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud Purchases. You may find that iTunes opens normally now.
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Please read these and proceed accordingly:
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
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I am trying to snyc my ipod and I keep getting an error: iTunes has stopped working.
I am trying to snyc my ipod and I keep getting an error: iTunes has stopped working. This following are the details of the error:
Problemsignature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.4.1.10
Application Timestamp: 4e4e1904
Fault Module Name: iTunes.dll
Fault Module Version: 10.4.1.10
Fault Module Timestamp: 4e4e18db
Exception Code: c0000005
Exception Offset: 001c5af0
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
The ipod is updated except for the contacts.
Any help is appreciated.
thebiddy52Maybe:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases -
iTunes64Setup.exe, even after multiple times of uninstalling and reinstalling with even a fresh download crashes with the message:
"iTunes has stopped working. A problem [unspecified] caused the program to stop working correctly. Windows will close the program and notify you IF a solution is available." I cannot get out of this loop and it renders my iPad HD useless. I tried calling the Apple Store but was referred by an automated system to this web site. I tried looking up the problem in the FAQ but it didn't help.
merylewHi there Nok Saensanoh,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
-Griff W. -
I use windows vista and I have upgraded my itunes. Now when I open it, it gives me a message saying "itunes has stopped working" and then gives me a message saying it will notify me for a solution. What can I do to fix this so it can open and not give me any more problems???
First you can try;
Try restarting PC and run itunes again!
If error again than perform clean instal of itunes (uninstal first and than instal again)! -
I can't open my purchased films or view trailers in store. A note comes up to say iTunes has stopped working. It searches for a solution, is unsuccessful and closes the programme. I have uninstalled all programmes and reloaded but I get the same result. Any ideas?
Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
I have an issue with ITunes match. Every time I get to the stage "uploading artwork and remaining songs" after 5-10 items have been uploaded I get the following error message :
"ITunes as stopped working. a problem caused the program to stop working correctly."
_ Windows 7 (up to date)
_ ITunes => up to date => 11.0.2.26
_ I've already re-installed ITunes and all his components => same issue
_ this error only appear at the stage "uploading artwork and remaining songs"
errors found in Windows logs :
1/ Bonjour Service :
Client application bug: DNSServiceResolve(d8:d1:cb:e8:f5:14@fe80::dad1:cbff:fee8:f514._apple-mobdev._tc p.local.) active for over two minutes. This places considerable burden on the network.
2/ Application error:
"Faulting application name: iTunes.exe, version: 11.0.2.26, time stamp: 0x51253247
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83b16
Exception code: 0x80000003
Fault offset: 0x0003491e
Faulting process id: 0xf34
Faulting application start time: 0x01ce2bc093c6d4b0
Faulting application path: C:\Program Files\iTunes\iTunes.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 5e7e1edc-97ba-11e2-9678-00123f3961edHope that the following can help some of you having the same issue :
When I run the Network Diagnostics in iTunes. And I got the following error :
"Secure link to iTunes Store failed".
So I followed this tread and this is what I tried so far :
https://discussions.apple.com/thread/3911927?start=0&tstart=0
ipconfig /flushdns => same issue
netsh winsock reset => same issue
Followed the kb TS4123 => no other Winsock Providers that Bonjour
SFC /SCANNOW => same issue
ipconfig /release => same issue
ipconfig /renew => same issue
netsh winsock reset catalog => same issue
After doing all this tests when I run the Network Diagnostics I still get the same error :
"Secure link to iTunes Store failed".
The strange thing is that I tried to start again the ITunes match and it's seems to work so far. 41 items uploaded and no crash so far (before it was always crashing before I could reach 10 upload). -
I've checked the problem reports and solutions on my laptop and this is what popped up.
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.5.3.3
Application Timestamp: 4f14cc3d
Fault Module Name: iTunesMobileDevice.dll
Fault Module Version: 503.2.0.1
Fault Module Timestamp: 4ea63899
Exception Code: c0000005
Exception Offset: 0003a5d0
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Any help you could give would be awesome!For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried something like the above then try opening iTunes in safe mode (press and hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud Purchases. You may find that iTunes opens normally now.
tt2 -
iTunes crashes when I click the iTunes Store block. What can I do to get the iTunes Store to open on my computer running Window 7 (all updates installed)? It used to work last fall but some update must have reset something or the newer version of iTunes omitted something that would allow access to the Store from a PC.
Look here.
http://support.apple.com/kb/index?page=answerlink&url=http%3A%2F%2Fsupport.apple .com%2Fkb%2FHT1495&answerid=16777216&src=support_site.home.search -
When I click on the itunes shortcut or the program I get the following message:
ITunes has stopped working. My two options are: Windows can check on line for a solution to the problem or close the program.
It seems that my entire library is not there. If I sync my ipod will it add it back into my library on the computer?
I've even tried installing again and nothing works. Tried the "repair" and it says that ITunes is loaded but I stil get the above error when I try to open the program.
ThanksLet's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
I can't open my Itunes program in my laptop computer with windows 8. the message is "Itunes has stopped working. A problem causess the program to stop working properly. windows will close the program and notify you if a solution is available". I reboot the machine, Uninstall and re install the Itune program, stilll the same message pops up.
The first thing to try is System Restore to take you back to a point in time when it did work. If that is not successful, create a new user on the computer. log in with that and see if ID will start. This will tell us if the problem is in the system/program or the user account.
If it works in a new user account, see Replace Your Preferences and in addition to replacing the prefs, empty the InDesign Recovery folder that will be in the same location and the InDesign SavedData file. -
ITunes has stopped working ...Running Windows 7(64)
I upgraded my home PC Desktop to Windows 7 earlier this year and had no trouble bringing over iTunes from my previous platform (Windows XP).
I recently returned home to the US from a work assignment out of the country and because my iTunes resides on my home PC desktop, I didn't open up iTunes for the past 6 weeks. During this time Apple released iTunes 10.5. When I returned home, the old version of iTunes was still working. However, when I upgraded to iTunes 10.5, iTunes stopped working. The error message: "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I have worked through the following knowlege bulletins (nothing has fixed my problem):
(a)" iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues"
(b) "iTunes: Troubleshooting issues with third-party iTunes plug-ins"
(c) "iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio"
(d) "Removing and reinstalling iTunes, QuickTime, and other software components for Windows vista or Windows 7"
(e) "iTunes for Windows: system restarts, blue screen, or quits unexpectedly when accessing iTunes Store"
the last bulletin (e), recommended ensuring that my drivers were up-to-date. So I also updated my drivers.
Lastly, I contacted iTunes Store Customer Support (although my problem isn't with the store, it is upgraded iTunes running on windows 7). They told me the issue was "outside (their) expertise" and recommended I look at this discussion board.
Here is the information I found under Event Viewer:
==================================================================
Log Name: Application
Source: Application Error
Date: 11/27/2011 11:46:01 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Theresa-HP
Description:
Faulting application name: iTunes.exe, version: 10.5.1.42, time stamp: 0x4ebf7d7c
Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
Exception code: 0xc000000d
Fault offset: 0x00026b72
Faulting process id: 0x13b0
Faulting application start time: 0x01ccad3d27f6b2ff
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d 09154e044272b9a\MSVCR80.dll
Report Id: 6ef58025-1930-11e1-a798-e06995d0a503
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-11-27T19:46:01.000000000Z" />
<EventRecordID>9927</EventRecordID>
<Channel>Application</Channel>
<Computer>Theresa-HP</Computer>
<Security />
</System>
<EventData>
<Data>iTunes.exe</Data>
<Data>10.5.1.42</Data>
<Data>4ebf7d7c</Data>
<Data>MSVCR80.dll</Data>
<Data>8.0.50727.6195</Data>
<Data>4dcddbf3</Data>
<Data>c000000d</Data>
<Data>00026b72</Data>
<Data>13b0</Data>
<Data>01ccad3d27f6b2ff</Data>
<Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>
<Data>C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_ none_d09154e044272b9a\MSVCR80.dll</Data>
<Data>6ef58025-1930-11e1-a798-e06995d0a503</Data>
</EventData>
</Event>
==================================================================
It seems that I am not alone in having this problem! Are there any experts out there who want to earn the undying gratitude of the technically challenged (or a few expert points?)
Thanks for listening,
Theresa
PS - someone recommended uninstalling Apple Quick Time Player. I don't have Quick Time Player.I had the same problem. I'm using 64bit Windows7. This solution only partially worked for me. I still couldn't connect to the iTunes store.
The following solution worked for me:
COPY QTMovieWin.dll
FROM c:\program files (x86)\common files\apple\apple application support\
INTO c:\program files (x86)/iTunes
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