HT1378 iPod classic trouble!

I can't reset my ipod classic. After the Apple logo, i only see a red cross in a red circle. iTunes doesn't recognize my iPod so i can't restore..i Also can't get it in disk mode.What to do?

The Red Cross, means that your iPod hardisk has failed, bring it in to Apple Store for the genius to have a look at it. I don't think any of us here can help you, with the usual Apple support solution like Reset, Restore, updtae firmware or Disk mode
have a nice day!

Similar Messages

  • IPod Classic trouble with 64 bit Windows 7

    Just got a new (generation 7?) iPod Classic.  I am running Windows 7 64 bit.  When I plug the iPod into any of the USB ports, it does not show up as a drive.  When I go into the device manager, it shows up as Apple Mobile Device under the USB Controllers, as opposed to under the Disk Drives, which is where it shows up on my 32 bit machine (which I should note shows up as the E drive on that machine).  It says the device is working properly, and claims to have the latest drivers.
    Any thoughts?

    Re-install, using the latest, iTunes for Windows 7 64bit, from Apple web-site.
    if you want your iPod to be used as an External Hardisk in Windows, then you got to put iPod in diskmode by
    Press Menu and Center button till the Apple Logo comes ON (about 10 secs)
    The release the Menu button and move your finger to the reverse button |<< while still press the Center button.
    The iPod screen will show diskmode.
    Connect the iPod to the USB port and the PC will recognised it as a portable hardisk.
    Of course, if you want to load songs into iPod and use it as a music player, then you got to use iTunes and Sync it.
    Additonal steps needed for this, as your iTunes would  sometime hang and not show the iPod on the device folder.
    Let me know if you need further help.

  • IPod Classic Trouble

    i Recently Found my Ipod Classic that i been searching for the last 3 months and when i connected it to itunes it doesnt sync completely and stops itunes from working.
    Can Anyone Help Me On This?

    I would go directly to Apple, for something like that. Though, as I said, it still might be time to upgrade as it might cost more than it's worth.
    If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.
    I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year 5 years ago. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
    Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.

  • I have been having a lot of trouble with the latest itunes update and my ipod classic 80Gb i.e. being unable to sync songs, but now i have no files at all on my ipod, it is completely blank when i view it from my computer. I need help, please, anybody.

    As it says above, i have been having a lot f trouble with my ipod classic and the latest itunes update, i was unable to sync songs or anything to it and have tried every conceivable 'fix' i could find. i have run an itunes diagnostic and the results are posted below. a major problem is that when i try and view my ipod through my computer it displays nothing at all on the ipod, no files or anything, this may be the problem but i have no idea how it has happened or how i could resolve it.
    This ipod holds huge sentimental value and i am loathe to buy a new one! If anybody can help it is greatly appreciated, than kyou in advanced.
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    ASUSTeK Computer Inc. K50IJ
    iTunes 11.1.5.5
    QuickTime not available
    FairPlay 2.5.16
    Apple Application Support 3.0.1
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.1.1.3
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0038B8600B98D1E0
    Current user is not an administrator.
    The current local date and time is 2014-03-21 16:52:39.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: 2fd81a1f13cf3ff25a8b4f0e8e725116
    **** Device Connectivity Tests ****
    iPodService 11.1.5.5 (x64) is currently running.
    iTunesHelper 11.1.5.5 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) ICH9 Family USB Universal Host Controller - 2934.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2935.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2936.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2937.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2938.  Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2939.  Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A.  Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.

    Here is what worked for me:
      My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

  • Trouble downloading new tv shows to iPod Classic

    Am having trouble with my iPod Classic. Recently purchased new tv shows and successfully downloaded them to both my computer and iPad; but will not sync onto my iPod(although) there is more than even storage space available. Help!

    Not all iTunes video can be transferred to iPod, If the video resolution or video bit rate beyond iPod limitation, even though they are mp4 video, you can't upload them to iPod. For example, some iTunes purchased movie are High definition movie, the resolution is too high to play on iPod, You can highlight the problem video in iTunes and choose Create iPod or iPhone version from the Advanced drop down menu.  When the conversion process has completed, sync the new version to your iPod. For more info, here is a guide about how to convert and transfer video to iPod classic. Hope it helps. Feel free to email me if you need further help.

  • Trouble with ipod classic!!!

    Hi all, i am having trouble with my ipod and i hope you can help me
    I have a 80gb iPod classic and i am updated to the latest version of itunes. When i plug in my ipod, itunes stalls for a minute or two and when it finally comes back, itunes does not notice that the ipod is plugged in but it is shown on my computer and it says connected on my ipod. if anyone could help with this problem it would be a big help. Thanks.

    Having EXACTLY the same problem on a 160 Gb model.
    Win7 also asks for checking IPod for errors and recovery (answered NO).
    Just bought 2 days ago my very first iPod: not bad as a start... :-/
    (Weren't Apple products supposed to be hassle free?)
    Thanks in advance for any help
    Enrico

  • Trouble syncing iPod Classic after switching from Windows XP to Mac OS X

    I'm using an 80 GB iPod Classic (the first iPod classic to come out) and I've had it for a little over two years. Ever since I've had it, I've been syncing it with a Dell Inspiron 1501 with Windows XP Professional. Haven't had any problems since buying it.
    I recently bought a 13-inch Macbook Pro, and spent a long time transferring my music from my Windows computer over to this one. When it was done, I formatted my iPod Classic for Mac and tried to sync my library. It works slowly and steadily until the syncing freezes at a random song. Usually after about 700-800 songs is when this happens.
    Then my iTunes starts moving very slowly and it's impossible to get the iPod to stop syncing or eject properly. I had to force quit the program and eject the iPod's disc before I could try again. I struggled with syncing in this way about 3 times before I gave up. Now I'm trying to add music manually, a little bit at a time.
    However, every time I eject the iPod to see if my songs are getting put on there, it says there is no music. When I go to the "about" screen, it says I have memory on the device, but none of it is music.
    I've tried reformatting through iTunes and erasing the disc using disc utility. Anything else I should do?

    There are plenty of topics on this very question which gets asked fairly often depending on your search criteria.
    Short answer is no.
    The OS X license agreement provides for installing and using it on a single Apple branded/labeled computer only.
    The only way to install Tiger on a PC is via a hack of some sort and even if the hack is successful, very little on your PC would be supported and the overall performance would not be worth the trouble.
    > I was reading an artical and found out that the Mac OS X Tiger already has many of the things that the new windows vista has.
    What you read is correct and it took Microsoft 5 years to come up with what amounts to a copy of OS X. I read there are 10 separate/different versions of Vista to choose from? How on earth is the average person (or even the above average person) expected to wade through all that confusing mess?
    Apple is getting ready to launch a new OS X version called Leopard this spring which will place Windows even father behind.
    If you want to run Tiger and Vista, purchase an Intel Mac which gives you the ability to run both operating systems natively on a single computer.

  • HT1320 Hello! My name is Ed. I'm having trouble with my Ipod classic, it keep freezing up on me and i can't unfreeze my Ipod. I hold down the menu button on the wheel and still won't do anything. All my Ipod classic do this. But my Ipod Touch, I don't hav

    Hello, my name is Ed. I'm with all my Ipod, I have (4) they all keep freezing up on me when I play my devices. But my Ipod Touch I don't have this problem. On my classic I'll hold down menu botton on the wheel. But thing happen, I'm tired of letting battery go dead and recharge it, just to freeze up again. I made it work one time by holding down the menu button. That's  about it. I need help.
    Ed Shelton
    PS I don't know operation system on my ipod classic, but on my mac book pro i am using (11.0.2) my mac os x (10.6.8). So, I try to take a quess at my os my classic

    Holding down the center/select button and the menu button will reboot your ipod. See if that helps. Also, I'd recommend something else- I had nothing but trouble with my ipod classic until I spent $20 to get Mac OS Mountain Lion. It did what you said and sometimes wouldnt play, or wouldnt power on...
    Try rebooting your ipod and let me know what happens and maybe in the future obtain Mountain Lion to aide your ipod in functionality.
    Good luck!

  • HT1399 I have 11,000 songs on my iPod Classic but since downloading the new itunes software I am having trouble locating where I can view my full collection of songs. Can anyone tell me where I can view these please?

    ! have 11,000 songs on my iPod Classic but since downloading the new version of itunes software I am having trouble locating where I can view my full collection to edit/delete. I can add music and see the additions cannot see the full list. Can anyone tell me where I can view them please?

    Here is what worked for me:
      My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

  • Do you have trouble with iPod Classic and Ford's SYNC?

    Anyone have trouble with Ford SYNC recognizing iPod Classic? When I first bought my Lincoln my iPod Classic worked perfectly--just like it should with Ford SYNC. But a few months ago, when I plug in the iPod using a USB cable I get the message on Ford Sync that says, "incompatible device". At first I thought it was a ford problem so I began testing using a 2010 Buick and a 2010 Lincoln Navigator. My iPod classic doesn't work in either. However, a iPod nano works perfectly in either car. Also if I put some of my music on a flash drive it works fine in the Lincoln. So, I'm convinced that the problem is some type of update that occurred to my iPod or to iTunes.
    I have tried several iPod Classics and several USB cables so it is definitely aiPod Classic software problem. By the way, my iPod Classics work fine by themselves--just not through Ford's SYNC.
    I'm pretty lost as to possible solutions.
    Thanks,

    I have done some experimenting and testing with my old Classic iPod that uses operating system 3.1.1. I don't think this operating system has changed. However, later generation iPods such as nano, shuffle that use a different operating system seem to work absolutely perfectly in my 2010 Lincoln Navigator, especially the ones without a hard drive (i.e. flash drive). My conclusion is that the Ford SYNC updates have somehow not been backward compatible with the older operating system. I know this can be attributed to Apple for part of the problem but I suspect that Ford somehow did not do enough testing with the older iPod operating systems. Turns out there are probably 7 or more operating systems on iPods and while you would assume that "backward compatibility" is a no-brainer, that seems not to be the case with second party vendors such as Ford SYNC. Personally, I have given up trying to solve this problem and have gone to flash drive and a "line in" option. My old Classic iPod works exceptionally well, plus I have a spare so I can probably use these thing till "H freezes over". Being a older retired American these things may actually last a life time!

  • Having trouble moving show to Ipod Classic

    For some reason, I'm having trouble moving a purchased TV Show (Dr. Horrible's Sing Along Blog) to my Ipod. Everything else has transferred fine, but this just stays in Itunes and wont go anywhere. There's more than plenty of room available, so I'm not sure what the deal is. Any suggestions?

    Hey, I had the same problem too, so I changed to option to sync all episodes instead. All 3 episodes are up, but they can't play on my iPod (iPod classic 5th gen 30gb). When I click on an episode to play it goes into the movie screen like any other movie but the screen just remains black for more than a few minutes. Anything I do to get it going just brings me back to the list of episode pages.
    I've tried removing the show and re-syncing my iPod but to no avail. Can anyone help?!! I really want to watch Dr. Horrible!

  • Trouble downloading jpegs to iPod Classic

    I am having trouble downloading jpb images to my iPod classic, the pictures download after being optimised by iTunes but are unviewable (colours are changed, image distorted). Any help would be appreciated. I read Apple's downloading instructions but no luck with this problem.

    Hey freelance698,
    I was able to find two articles that might assist you in troubleshooting the issue:
    iPad: Using the iPad Camera Connection Kit
    http://support.apple.com/kb/HT4101
    iPad: Using iPad Camera Connector with unsupported USB devices
    http://support.apple.com/kb/HT4106
    Hope that helps,
    David

  • HT1386 I am having trouble synching all 1700 songs that I just put into iTunes Music Match onto my iPod Classic device. It worked on my iTouch and iPad devices but not the Classic. How do I transfer the music successfully

    I am having trouble synching all 1700 songs that I just put into iTunes Music Match onto my iPod Classic device. It worked on my iTouch and iPad devices but not the Classic. How do I transfer the music successfully

    It should sync the same if the songs are the same. You can try:
    - Unsyncing all music and resysncing
    - Restoring the iPod
    BTW, yo posted in the iPod touch forum

  • I'm having trouble syncing movies to my ipod classic

    I'm having trouble syncing 2 movies from itunes to my ipod classic. Can somebody help me with this?

    When I look at the properties to the movies that i downloaded, it says that the movies are protected...

  • Trouble with artwork on iPod Classic 120 gig

    I know that in previous version of iTunes, the solution to corrupted artwork files has been to deselect the "include artwork" option (or something like that) in Music...however, the latest incarnation of iTunes doesn't allow for this. I've tried resetting, rebooting, etc. the iPod three times.
    Help, anyone? Thanks...appreciate it a lot.

    Welcome to Apple Discussions
    It seems that you made a wrong turn on the main page of Apple Discussions & ended up in the forum dedicated to the word processing/page layout application, Pages. I think you'll get the best response to your questions in one of the forums in the iPod Classic category.

Maybe you are looking for

  • Please help, simple question about Smart Playlists and Live Updating

    PLEASE for some reason I've never gotten an answer on this. I have a Smart Playlist called "Recently Played" with Live Updating. No matter how I set the parameters, the most recently played *song will ALWAYS appear on the bottom of the list when usin

  • Disaster recovery on a new host. Oracle 11.1.0.6

    Oracle 11.1.0.6, windows server 2003 R2 Service Pack 2 x64) I need to test disaster recovery on a new host(with diferent name). It looks like I am able to complete recovery stage but dbcontrol doesn't work for me. I was told: if you change host name

  • Gross Sales from Standard InfoCube (0SD_C03)

    Dear SDN, I am using 0SD_C03 InfoCube.. How to get Gross Sales from this InfoCube.. I am getting only Subtotal1 and Subtotal2 Net Price = Subtotal1 (As per my knowledge) Subtotal3 and Subtotal4 values are Zero Please tell me alternative solution to c

  • Output type not triggering

    Hi, I have maintained a condition record for the output type in my billing document. It should be triggered automatically.What are settings that I should check? NOTE:- I am using an already existing o/p type and o/p procedure.Only the differentiation

  • Error occurred while getting a schedule list.The system cannot find the fil

    Hi all, If i open the "packages shedule status".I am getting error like  "Error occurred while getting a schedule list.The system cannot find the file specified".How to fix this issue?.Anyone have idea please share. Thanks in advance AD