HT1386 After I plug in my iPhone, iTunes gets hung trying to back it up. Clicking the "x" next to the backup window does nothing.
After I plug in my iPhone, iTunes gets hung trying to back it up. Clicking the "x" next to the backup window does nothing.
Try this:
Quit iTunes.
Start an elevated command prompt (Start Menu>All Programs>Accessories>right-click "Command Prompt">choose "Run as Administrator")
Once in the command prompt, type "netsh winsock reset" and hit ENTER.
Reboot your machine.
Restart iTunes.
If that doesn't resolve it you'll have to go to iTunes>Preferences, on the Devices tab click on the backups shown and delete them. Then try syncing again.
Similar Messages
-
My macbook pro shut down after I plugged in a iphone 5 kabel.
My macbook pro shut down after I plugged in a iphone 5 kabel. What to do now?
Take the computer, computer AC charger, iPhone and cable and all accesories for the iPhone into an Apple store to be looked at.
-
After i plug in my iphone 5s, it always asks me to trust the laptop, i click trust and my laptop makes that noise as if I've pulled my phone out, but i haven't, so now my itunes doesn't recognize my phone, please please help me?
THis also happened with my old iphone 4s
I need help!Hi loist,
Thanks for visiting Apple Support Communities.
If your iPhone is not being recognized by your computer after you click "Trust," the troubleshooting steps found here can help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jeremy -
I can't open my iTunes after I plug in my iPhone
I can't open my iTunes after I plug in my iPhone
It says that an unknown error occurred..Hello bladeryu,
Thank you for providing the details of the issue you are experiencing with iTunes quitting unexpectedly.
I recommend reviewing the following article to see if any third-party plug-ins could be causing the problem:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
I also recommend verifying that your software is up to date. You can check for updates by going to Apple () menu > Software Update…
You can find more information here:
OS X: Updating OS X and Mac App Store apps
http://support.apple.com/kb/HT1338
If the issue persists, I recommend reinstalling iTunes:
OS X Mountain Lion: Reinstall apps that came with your Mac
http://support.apple.com/kb/PH11201
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My iPhone 4a keep telling to plug it in to iTunes and restore it I do that and then the next day it ask me to do the same thing what is the problem? I need and trouble shoot or some type of solution for this problem.
If you have restored as new and the device continues to go into restore mode, then it appears you need to make an appointment at the Genius bar as there could be a hardware issue with your device.
One last question, the phone has not been hacked/jailbroken, has it? -
Error message when attempting to backup up iPhone4S to Mac says "iTunes could not back up the iphone because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again." But how do I delete the backup? Can't find answer to that anywhere.
We had this problem after upgrading to iOS 8. The iPhone 5 would not backup either to the cloud or to the computer. Backup always ended with an error message.
Long story short, with the help of iFunBox ( which I used to make manual backups of some important iPhone data files ), I discovered two games that
would crash iFunBox. They were not important games for us, so I didn't try to isolate the offending data files. And I deleted the two games from the iPhone.
Apparently these two games conflicted with iOS 8 just as they did with iFunBox. The next backup without those games was then successful.
I backed up to both the Mac and the cloud.
Hope this helps. -
please help...we updated ipod2 4.1 to IOS 5.1 at itunes...after it was finished only the contacts were restored...not the music & videos...iwe found the backed up data in the pc(windows 7)after entering %appdata%..pls help on how to restore...we will appreciate it very much....thanks! God bless!
The iPod backup that iTunes makes does not include synced media like app, music and videos. Thus, you wll have to resync those back to your iPod.
If necessary you can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
after updated to ios7. my iphone 4s get warm on my iphone and i go to app store to download something that i purchased from the app store...it didn't come out anything. please tell me why or the iphone updated wrong. please tell me why it happens like this. thank you
after updated to ios7. my iphone 4s get warm on my iphone and i go to app store to download something that i purchased from the app store...it didn't come out anything. please tell me why or the iphone updated wrong. please tell me why it happens like this. thank you
-
AFTER BURNING MY 400000 CD INTO ITUNES, AND PUTTING THEM ON MY 5 IPODS AND 1 IPHONE I GO TO GET ARTWORK WHICH IS FREE AND A GREAT APPLE BONUS BUT........itunes get artwork how come led zeppelin 1 is the same COVER as led zeppelin 4? OR 5? WHICH IS WRONG do you not have led zeppelin 1 cover? APPLE I PUT ALL MY ALBUMS CDS ON APPLE TV MACBOOK AIR AND ALL MY 12 OTHER APPLE DEVICES.
I ONLY WANT TO KNOW WHY APPLE STORE ITUNES DOES NOT HAVE LED ZEPPELIN ONE COVER ??????THIS IS A USER HELPING USER FORUM YOU ARE NOT ADDRESSING APPLE HERE AS THEY DONT READ OR WRITE HERE SHOULD YOU WISH TO CONTACT APPLE USE THE FEEDBACK!!!!
http://www.apple.com/feedback/
SHOULD YOU WISH TO CHANGE ALBUM COVER YOU RIGHT CLICK ON A SONG AND CHOOSE INFO AND ARTWORK AND SET THE IMAGE TO WHAT YOU LIKE!!!!! -
When I updated my iphone software, I lost my contact information. I see the backup on the devices menue in iTunes. However, it will only let me delete this backup and not restore it. How can I restore my old contacts to my iPhone? Thanks!
You will have to restore your iphone.
-
How to remove black "blocked plug-in" window that opens with iPhoto. It covers iPhoto and everything under it. I've right and left clicked the black window, restarting the computer, shutting down the computer, but the window always appears when I open iPhoto and it will not move or go away. It stays on my screen (covering my desktop icons) even after I quit iPhoto. How can I get it off my screen?
Which version if iPhoto and MacOS X do you have?
Do you have any iPhoto plug-ins installed?
Open the folder /Library/Application Support/iPhoto/Plugins/
To navigate to that folder, open the folder "Library" directly on your Macintosh HD, then inside the Library folder go to Application Support, then iPhoto. Is there anything installed? -
ITunes gets hung-up while playing
Since upgrading from 7.0.1 to 7.0.2, I have been having trouble with iTunes getting hung-up. While playing a track, it will get almost to the end (about 1-3 seconds left), then it won't go any further in that song, forcing me to skip to the next track. This happens about a third of the time. Any ideas as to a solution? If I can't fix it, is there a way to go back to 7.0.1? Using a Titanium PB G4, OS 10.4.8. Thanks.
I'm having a similar problem. After upgrading to iTunes 7.0.2 (running on my iMac), iTunes frequently stops playing. Technically, iTunes looks like it's still playing in my case, but there is no sound coming from either the computer speakers or the AirPort connected speakers. This happens several times an hour--VERY annoying. Any advice?
imac Mac OS X (10.4.8) -
My version of Lightroom 6 is still showing trial version after Serial Number has been Installed.
I have tried re-installation but still have the same problem.
Could you please forward a solution to this problem.Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
When I try to download all my info like notes and contacts onto a new iphone an error appears saying that it is incompatible or the backup was corrup, how do I fix this?
Which is it? Is "it" incompatible or is the backup corrupt?
What specifically are you attempting and what specifically is occurring? -
Hi, My name is Bheki Yende
I'm experiencing a problem with an app I've just purchased from iTunes, I have tried every piece of advice from the "iOS: Troubleshooting applications purchased from the App Store" and still nothing is working. I would like to get my refund on this pls.
This is an inconvenience, I don't understand why I have to contact the developer for a faulty product in your store.
I've paid iTunes to get this, so iTunes must fix this problem for me or give my money back.
ThanksThis is a user forum, you are not speaking to Apple here.
You will need to contact iTunes support here, regarding this issue. They will usually respond within 24 hours.
Maybe you are looking for
-
Whenever I insert my verizon air card into my MBA, I get the message "the disc you inserted was not readable by the computer", with the option to either ignore or eject. I select ignore, and am able to connect to the internet, but don't know why thi
-
How do you unscyn an ipod touch from a library
when the computer that it is synced with is not available... and the ipod has not been backed up...
-
Does OEM Grid Control 10g support monitoring Oracle Portal 10g?
Dear expert, It seems OEM GC 10g could monitor WebCenter, Weblogic portal and even Websphere portal, but I could not find any info for Oracle Portal. So, 1. Does OEM GC support to monitor Oracle Portal 10g? If not, does it support Oracle Portal 1
-
HR Replication - only part of org structure needed in SRM - excess IDOC's
Dear peers, we are running HR-ALE to replicate HR master data from a separate HR system (ECC 6) into the ERP system (ECC 6, with SRM as add-on). Only a part of the organizational structure is needed in SRM, this O-unit is specified in PFAL for initia
-
Is it possible to use one respository between iPhoto and Picasa?
Quick background: I have ~1k photos sitting on a file server on my LAN. Currently there is a Windows machine with Picasa using the file server as it's library (for both adding new photos and editting). I recently purchased a Mac Mimi and was hoping t