HT1386 any ideas on why my phone sync to pc gets hung on 2nd step of backing up? i leave it for hours....

i leave my phone plugged in to sync and it gets hung up on the backing up stage, 2nd to be precise its iphone4 and yep itunes is up to date

If you have windows try this:
Quit iTunes.
Start an elevated command prompt (Start Menu>All Programs>Accessories>right-click "Command Prompt">choose "Run as Administrator")
Once in the command prompt, type "netsh winsock reset" (with our the quotes) and press ENTER.
Reboot your computer.
Restart iTunes.
Connect your phone and try syncing again.
If you have a mac, or if you have windows and this doesn't fix it, you probably have a corrupt iPhone backup from a previous sync that must be deleted. To do this open iTunes, go to Preferences, on the Devices tab you will see a list of your backups. Click each backup and click Delete Backup. Then connect your phone and try syncing again.

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HT1386 any ideas on why my phone sync to pc gets hung on 2nd step of backing up? i leave it for hours....

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