HT1386 App game purchased via pc wont play on pc or sync to my iphone

I purchased 'the Room' game via itunes on my pc and it wont run and so I plugged in my iphone so that it would sync to my iphone and when I try to drag the app and drop it into my iphone it won't work?

I mean that in the app store, the description of the app tells you what kind of hardware (what model phone) and what version of iOS the app requires to install and run... does your phone meet those requirements?

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  • How to I get my Apps I purchased via the App Store on my iPad into Itunes?

    Simple scenario. I purchased a used iPad. It came with some apps already installed, purchased by the previous owner. The first thing I did (probably a mistake), was start using the iPad as is, including buying new apps via the iPad app store. A few days in, I decided to start the sync process with my home computer and iTunes, and realized that the old apps the prior owner purchased would be erased if synced the apps, so I delayed. I have since purchased many more via my iPad. I don't mind losing the old apps he purchased, but now I think I will lose the apps I purchased, since they are not in iTunes. So, my question is, how do I sync with iTunes so I can keep the apps I purchased via the iPad App store?

    Since you don't have Sync Apps selected under the Apps tab for your iPad sync preferences with iTunes, with your iPad connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPad. This will probably transfer the apps purchased/downloaded with your iTunes account only. After doing so, select Sync Apps under the Apps stab for your iPad sync preferences with iTunes and leave this selected. With this selected, after purchasing/downloading an app with your iPad, the app will be copied to your iTunes library the first time you sync your iPad with iTunes after doing so. This also allows for deleting an app from your iPad with iTunes by deselecting the app under the Apps tab for your iPhone sync preferences followed by a sync. To re-installed the app later, reselect the app followed by a sync. After purchasing/downloading an app with iTunes on your computer, the app will be selected automatically under the Apps tab. Follow this by a sync to install the app on your iPad.
    All apps paid and free include DRM protection, which is tied to the iTunes account used to purchase/download the app.

  • Upgraded to itunes 8.0 - Purchased Songs now wont play - no error message.

    Upgraded to itunes 8.0 - Purchased Songs now wont play - no error message.

    You are in that awful authorization loop.
    Here are some steps to try.
    1. Deauthorize, then reauthorize your PC - it might be using multiple authorizations and this article shows you how to fix that.
    http://support.apple.com/kb/HT1206
    And make sure you authorize for all iTS accounts, even that old one from 3 years ago you may have forgotten about.
    2. Delete the SC Info folder. The entire folder, not just the file. It will get rebuilt the next time you start iTunes. Don't forget to restart your PC, as the article says.
    http://support.apple.com/kb/TS1389
    3. Get a free single of the week, which has the latest DRM on it, and play a few seconds of it. Sometimes the latest song of the week fixes everything.
    And if that doesn't work, contact iTS support from this page - use the Contact Us button.
    They will tell you to do the same things; reply back to their canned response.
    http://www.apple.com/support/itunes/store/songs/

  • Music purchased on ipad wont play on computer. I get a message which says that the computer is not authorised to play the track but when I enter the password I get the message saying that the computer is already authorised. I have the opposite problem tra

    Music purchased on ipad wont play on computer. I get a message which says that the computer is not authorised to play the track but when I enter the password I get the message saying that the computer is already authorised. I have the opposite problem transfering some but not all music from computer to ipad.  Can anyone help?

    Interesting. Maybe it is more of a DRM issue than an Apple ID ownership issue. There is actually an iTunes Support section here on the discussion boards. If you wish to continue troubleshooting, you might post your question over there and refer to this discussion thread. You can also contact someone in Apple iTunes Support.

  • After installing iOS6 on my iPhone4 the apps downloaded through my itunes on my pc is not synced to the iPhone?

    after installing iOS6 on my iPhone4 the apps downloaded through my itunes on my pc is not synced to the iPhone?

    If your iTunes is the latest version, restart your computer and reboot your iPhone. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the iPhone restart. See if that fixes your problem.

  • I have just purchased an iphone 4 and it plays ringtones and games sounds but it wont play music or sound from youtube

    hep!!!!!!!

    Start up a video in the YouTube app. Once the video is playing, tap the screen once. You should see a volume slider appear near the bottom of the screen. Slide it with your finger all the way to the right.

  • HT1386 Some iTunes purchased music no longer plays on my phone 4s.

    Recently my Iphone (which I have had for almost a year with no issue) 4s filled its memory with "Other" and it was coded yellow on the status bar.... This "other" filled my entire 32 gig phone which didnt allow any other information to be stored.  I resynced my phone to factory settings to try and reset my phone.  Once I did that the "other" was gone but now a good portion of my itunes purchased music no longer plays on my phone. I dont have iTunes sharing so thats not the issue....My other iPhone 4s is fine and all music plays ok....

    Try syncing all the music off your phone (by unchecking Sync Music on the Music tab of your iTunes sync settings and syncing), then back on.

  • ITunes problem... Purchased protected songs wont play!!! Help!

    I just purchase a Mac mini... My old MacBook has left us after years of service...Ive purchased alot of music from iTunes over the years and some of it will not play on my new Mac mini... I've authorized the Mac mini for iTunes use but still certain protected songs will not play. Before my old MacBook crashed I backed up all of my music on an external hard drive... I then uploaded the hard drive music onto my Mac mini.... I have about 11 bob Dylan albums that will not play although the are authorized.... Help pleaseeee!!!

    Hi all this sounds all too familiar The only difference I noted was that mine is not playing all songs (and videos) that I previously purchased (although it did play one purchased album!! I've searched all the help files and cannot work this out. Appreciate any guidance.

  • HT203180 Video wont play on itunes or sync to iphone

    Im an amateur boxer and one of my fights was videoed for me and put onto dvd, i then extracted it from the dvd and converted into a file using windows movie maker, but the file wont play through my itunes and therefore i cant put my fight on my phone ! I dont get a error message saying it cant be played or anything, it just doesnt come up ! When i click open with itunes, itunes will load and then just show my library ?! Any suggestions ? Thanks

    I mean that in the app store, the description of the app tells you what kind of hardware (what model phone) and what version of iOS the app requires to install and run... does your phone meet those requirements?

  • TS1277 Devices show 'Cannot connect to Itunes Store' when try to purchase via device, however able to purchase via computer, this has only happened today on both devices iphone and ipad. Purchased a film via ipad yesterday no pronlem. I have tried turning

    Devices show 'Cannot connect to itunes store' when try to purchase via device. However able to purchase via computer therefore password is correct. I purchased a rental film yesterday via ipad so this has just occured today. I've tried rebooting both devices and re sincing with itunes, but the problem remains. I back up via computer not icloud if this makes a difference, which it shouldn't. Any ideas??

    I had this exact issue.  However, I was not even able to "see" the pending downloads when I tried fixing them using the solution above.
    In another thread, I saw that someone mentioned an issue with the use of the "&" (ampersand) symbol in your appleID information.  I had recently changed my name and it did include the & symbol in my name (not the appleID itself).  I replaced the ampersand with the word "and" and saved.  I then went to the iTunes store and logged into my account there and made the same change on my billing name.
    Voila!  I could now access the 7 pending downloads on my desktop Mac and download them, and all iPhone/iPad/Ipods were again able to download from the app store.
    incidentally, I had several support tickets open on this issue and never once did the Apple person even suggest that this might be the issue. 

  • ITunes crashed during transfer purchases now says This computer has previously been synced with an iPhone or another iOS device

    The problem that have started when I was going to sync my iPhone 4 with current iTunes running on 64bit Windows 7.
    I started iTunes and plugged in my iPhone.
    All looked good and the iPhone came up as the device as it should have.
    Next I wanted to transfer purchases prior to syncing so I started the Transfer Purchases process.
    iTunes stopped working during the Transfer Purchases process
    Now when I plug in my iPhone iTunes takes me to the “setup your iPhone” screen and displays “This computer has previously been synced with an iPhone or another iOS device” and only allows me to restore and old backup or setup as new.
    Obviously some files were not closed properly when iTunes crashed during the transfer purchases process, how can I cleanup iTunes so that it will allow me to backup and sync my phone.
    I am a software developer and am sure that a fix is not in the menu options   What I am saying is that I can easily remove or edit corrupt files to get it working.
    Thanks, Mike

    The error message you're seeing is likely the other way around -- i.e. something like "This iPhone has previously been synced with a different computer".   There's no problem syncing multiple iOS devices to the same computer.
    However, the reverse is not true for the iPhone --  you cannot connect an iPhone to another computer without it being erased, even if you manually manage music and video.  So, it sounds like you've been syncing your iPhone to a different computer?
    Also, 5.1 (not 5.0.1) is the latest iOS.

  • HT1848 How do I download content and apps from the iTunes Store to my computer, and then sync them to iPhone

    How do I download content and apps from the iTunes Store to my computer, and then sync them to iPhone

    Nevermind I got it
    I went to itunes on my iphone and clicked on purchesed and then went to not on this iphone and downloaded it
    Thank you all so much for you time and sorry im new to this

  • I have a 6thgen Nano, and all the recent songs I've purchased from iTunes wont play at normal volume when connected via audio cable. Can anyone help me figure out why?

    This is a semi-new problem, ongoing for several months. I've purchased songs from iTunes before and they play just fine on my Nano when connected to an audio jack cable, but for some reason, anything downloaded in the last few months plays at an insanely low volume. Normally, if I hit the advance button on the Nano to skip to the next song I'll hear a split second of the song at normal volume, but that's it.
    I've restored both the iPod and my iTunes (using a Dell laptop, Windows 7) multiple times but to no avail. The songs play fine in iTunes itself, but I've even noticed a decrease in volume when listening to the songs on headphones. I'm beyond frustrated with this as I can't find any support online in the Apple archives, and I can't listen to any of my new music without burning to disc. Any help would be greatly appreciated!!

    I have, a couple different pairs, unfortunately, and still no change. TBH, the headphones don't bug me nearly as bad as the fact that I can't plug my iPod into a radio or speaker with an audio cable and hear my latest purchases. Drives me crazy that I can't listen to my tunes!    

  • I need help with an app game purchase

    I recently added 20$ to my account with 2 10$ Itunes cards. I play the app called clash of clans, in the game you can buy things with itunes, I tried to make a purchase for 19.99 when there is just about 21 $ in my itunes and it's telling me I have insufficient funds. This is odd becusee a couple days ago I did the same thing with the itunes card but now I'm getting this error. I checked my itunes again and I have the money, please help!

    What country are you in ? If you are in the US then does your state's sales tax take it over what you have on your account ?

  • Purchased tv shows wont play

    I bought an entire season of a tv show, watched part of it. I tried to watch one today and "the original file was not found. Would you like to locate it" error message came up. When I clicked on that, nothing was found.
    TV shows don't expire and I have the current version of ITunes installed, so why won't they play? Any help is appreciated!

    Did you download it directly to the iPod?
    Sync from iTunes?
    What model iPod do you have? On the 4G and later can play HD videos
    Maybe:
    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
    iTunes: Frequently asked questions about viewing and syncing videos
    Do they play in iTunes?
    Try deleting them and redownloading them by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

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