HT1386 apple mobile device (recovery mode) I cannot find device driver to install so that Itunes will recognize my ipod touch...?
An update to my ipod touch failed to install. Somehow the driver failed to install and then somehow the drivers got "lost" I looked all over my system for a driver, windows searched the web for a driver to no avail. I looked on Itunes for updates and my itunes is updated. At a loss for what to do next to try and recover driver....help anyone? thanks
Try
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Then the driver topic of:
iOS: Device not recognized in iTunes for Windows
Similar Messages
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Windows can't find Apple Mobile Device (Recovery Mode) after iTunes 9.2 upg
Hey guys!
My iPhone 3G (3.1.3) and iTunes (9.1) has been working normally when I upgraded iTunes to the 9.2.0.61 version to install the OS4 in my iPhone.
After this, when my iPhone turn on in Recovery Mode, Windows cannot find the driver "Apple Mobile Device (Recovery Mode)" and the iTunes can't upgrade to OS4.
If I turn on my iphone in normal mode, Windows can install successfully the driver and iTunes recognize the iPhone.
I put my iPhone in another PC (with Windows XP and iTunes 9.1) and the Windows found and installed the iPhone drivers in Recovery Mode. But, in this computer, I've also tried upgrade the iTunes to 9.2 version and the same Problem has benn ocurred.
Someone else has the same problem???
Thanks for help!I GOT THE SOLUTION!!
This problem happens due a conflict between the Samsung's Software "NEW PC STUDIO" and the Apple Drivers!
The solution is unistall all Samsung's Software and removing all Apple Softwares as well (like iTunes, device drivers etc)
Then cleaning the Windows Register with some software like CCleaner AND manually using REGEDIT, just find for Samsung (carefully with other Samsung Devices like HardDrive. You musn't remove something like that) then, finding for New PC Studio.
Remove all Keys related Samsung New PC Studio.
Restart your PC and reinstall iTunes lastest version.
Now, you can put your iPhone in Recovery Mode that Windows will recognize it! -
Apple Mobile Device (Recovery Mode) and frozen "Connect to iTunes" screen
I have had my iPod Touch for about one year and have synced with my PC (XP) without incident during that time. Yesterday something happened while connecting with iTunes and I have not been able to find the solution on this board or others. Maybe the charge remaining in the iPod was insufficient. The iPod screen is frozen with the "Connect to iTunes" icon. I can turn it off (black screen) but as soon as it is attached to the PC or docked, the same icon reappears. I cannot make the red slider appear to shut it down.
On the PC side, as soon as I attach the iPod, it wants to install the driver for "Apple Mobile Device (Recovery Mode)". I have attempted to point it to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers find the driver, but what it wants is not there. I have completely uninstalled iTunes, Quicktime and related files; and reinstalled iTunes. I have tried every trick I can find in this forum and others to no avail. When the iPod is connected to the PC, the device manager shows Other Devices - Apple Mobile Device (Recovery Mode) with a yellow question mark and exclamation point. This device shows twice. The Apple Mobile Device USB Driver shows under Universal Serial Bus Controllers and is working properly.
I am at the end of my rope. I hope somebody that can help me will read this. Thanks.Hi
I am experiencing the same problem as the person in the first thread as follows:
"The iPod screen is frozen with the "Connect to iTunes" icon. I can turn it off (black screen) but as soon as it is attached to the PC or docked, the same icon reappears. I cannot make the red slider appear to shut it down.
On the PC side, as soon as I attach the iPod, it wants to install the driver for "Apple Mobile Device (Recovery Mode)". I have attempted to point it to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers find the driver, but what it wants is not there. I have completely uninstalled iTunes, Quicktime and related files; and reinstalled iTunes. I have tried every trick I can find in this forum and others to no avail. When the iPod is connected to the PC, the device manager shows Other Devices - Apple Mobile Device (Recovery Mode) with a yellow question mark and exclamation point. This device shows twice. The Apple Mobile Device USB Driver shows under Universal Serial Bus Controllers and is working properly."
I have tried everything I can think of and have been advised to do on the Apple Support pages but this makes no difference.
Please can someone offer a solution.
Message was edited by: WillJackThom -
IPad - Windows Vista unable to locate Apple Mobile Device (Recovery Mode)
Hey everyone , I am at my wits end trying to fix this problem . Having spent hours and hours researching a solution I am no closer to finding a resolution.
The problem began during a software update last week ( I have an original iPad , prior to this I had used it on my PC for nearly 12 months without issue).
During the software update it started coming up with a "Found New Hardware Apple Mobile Device Recovery mode" then "Browse for Driver software" , so I direct it to C:ProgrammeFiles\Apple\Mobile Device Support\Driver etc .... however it still cant locate it.
Now - the iPad is stuck in Recovery Mode. It has been nearly a week now.
Here is what Ive tried
Confirmed Apple Mobile USB installed and working
Followed the Apple Support prompts re drivers to a tee
Tried manual update of Driver
Updated to latest iTUNES
Uninstalled then reinstalled driver
Read post after post on "similar" issues
Nothing is helping
Please , please , please , pleeeeeeeeeease can you guys help ?
Please note following
My iPOD Classic is recognised fine by my PC and is 100% working
I havnt completely deleted itunes then reinstalled because post after post tells me this doesnt fix this particular issue
During the software update initially it was coming up with a 604 error / Restore as well as the Driver issue , now my ipad is not recognised at all by Windows
Yes - I could take it too another PC to restore , but I want it synced to my PC and ITUNES library
I feel I'm no Computer Dummy , but this one is a total head scratcher
Heeeeeeeeeeeeeeeeeeeeeelp !!!!!!!!!!Fixed.
Took iPAD to Apple store who restored back to factory setting.
Brought home and it synced fine
Back up and running
Diagnosis ? probably some soft ware update glitch
Lesson ? - dont waste your time reinstalling Itunes for this problem -
i have the new ipad 16gb it was working fine till i went to download the new itunes and the apple mobile device recovery mode my windows pc cant find the software to download it i need help because my ipad wont work i only see the itunes and usb symbol can anybody help me.
Try these instructions:
http://support.apple.com/kb/TS3281
You may also have to go to the link in the bottom paragraph if the first page instructions do not work. -
I recently tried to update my iphone software via itunes but got an error and my iphone has gone to recovery mode and now it doesn't connects to my itunes. i tried everything but can't connect and apple mobile device(recovery mode) driver is not installed. Where can i get apple mobile device(recovery mode) driver software? please help
http://support.apple.com/kb/TS3694#error1
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I was restoring my iPhone 4 when it showed to connect to itunes. i did, and got the message,"itunes has detected a device in recovery mode, please restore your device before it can be used with itunes" after i clicked the restore button. the message kept showing up, and i only had the option of updating and restoring. i waited three hours for it to restore, but there was no response with the iphone. HELPHELPHELP!!!!!!!!
Hello the_problematic_iphone
Check out the article below if you are not able to restore your iPhone.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
IPAD IN recovery mode, i cannot restart
Ipad in recovery mode, i cannot on the Ipad, pls help
iPad Recovery Mode = http://support.apple.com/kb/ht4097
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My iPhone 5s on ios 8.1.2 is stuck at Apple logo or recovery mode.. To fix this issue, i need to update it to ios 8.2 through itunes.. I want to ask that my data i.e. Photos and other personal data would be removed after updating it or not..?
if yes then how can i save my data or get out of recovery mode.. Is there any safe mode or something like that on which i could access my data..
P.S. I have not taken any backup of my iPhone on itunes..
Please help me sort out this issue..Recovery mode doesn't mean that all your data is already lost. You only lose your data if you restore it.
When you plug the phone is into iTunes hold down the home button. iTunes may then give you the option JUST to update the software first. This should not get rid of any data.
However, if iTunes is only giving you the option to RESTORE and update, then you will lose your data I'm afraid.
Hope that helps! -
I recently wanted to update my phone and so when i put it in recovery mode and tried to set it up it said that i had to enter the apple id that i used to set up the phone the first time but i dont know the information to my old account what can i do?
You will need to remember or find the id that you used, without it you won't be able to re-activate your phone - if you are on the activation screen then does that show the first letter of the id and the email provider's name ?
Do you know if you have any of the account's downloads in computer's iTunes library - if you do then you can get the id form that : Recovering a forgotten iTunes Store account name.
If not then see if you can find it via http://appleid.apple.com : Apple ID: How to find your Apple ID. -
when i try to sync my ipod to my pc, it says it can't sync because the 'Apple Mobile Device-service' didn't start
what is this and how do i make this start so that i can sync my ipod touch?Refer to this article:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567 -
when I try to turn on my ipod touch I get a picture of a cracked apple and then a picture of a cable arrowed to the iTunes logo. I cannot do anything else. My computer now doesn't recognize the ipod and it looks like I lost all music and pictures. help!
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
my ipod generation 5 will not come out of recovery mode. i was simply updating my software and this happened. it will not let me restore it comes up with and error. please help, thanks.
Hey erinoneill24,
Thanks for using Apple Support Communities.
Sounds like you can't update your device. You don't mention an error that it gives you. Take a look at both of these articles to troubleshoot.
iPod displays "Use iTunes to restore" message
http://support.apple.com/kb/ts1441?viewlocale=it_it
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808?viewlocale=de_DE_1
If you started your device in recovery mode by mistake, restart it to exit recovery mode. Or you can just wait—after 15 minutes the device will exit recovery mode by itself.
Have a nice day,
Mario -
After updating my Iphone 4s to os 7.1.1 from 7.1 over the air, my phone went into recovery mode. Yet when I try to restore it with Itunes on my windows 7 laptop it says the network connection has been reset. Make sure your network settings are correct and your network is active, or try again later. My phone has the itunes logo and charger symbol on it, as well as an arrow pointing at the Itunes logo. After holding the sleep button down or even doing the hard reset the same screen comes up on my phone regardless of whether it is plugged in or not to my computer. I have turned my computer off and on again. It is plugged in and charging as it's battery life is very short. I also reset my modem and the same error message pops up. The only option on my computer when my phone is plugged in is to restore it. My firewall also allows Itunes through it. I have literally tried everything I know being someone who knows very little about technology. I also do not want to hear about how the update worked for other people. My phone has been in recovery mode for 5 hours at least now so it will just make me more frustrated if a bunch of people post about how the update worked for them.
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
kevinpowell1 wrote:
how can i get it out of recovery mode?
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
MY iPod touch says iPod I'd disabled, connect to iTunes, but it is green at the top instead of red. It won't allow me to slide bar to open screen or nothing. I tried to connect to iTunes and a message appears and says iTunes cannot find my device must have pass code to continue. But I can't do anything on the iPod at all. What can I do to fix this?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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