HT1386 can hear phone ringing, screen is blank, cannot access the iphone

help! my phone is ringing but screen is blank- cant access phone... any ideas?

Do a
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data

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My screen on my iPhone has gone completely blank. I can hear it ringing but am not able to answer it. Any advice?

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try a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

My iphone 4 does not register calls made to it. if i make a call from another phone, i can hear it ringing, but it does not register on the iphone. also, i do not get any messages when this happens. then after a day or two it decides to start working.

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See this Discussion
https://discussions.apple.com/message/19521062

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Try restarting
Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for phone to restart (no data will be lost).

I have broken my screen and cannot access my iphone. I have an icloud account which I have used to back up my phone previously but nothing is showing on the website. How can I backup my data?

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No there isn't. If you check iCloud, you are not showing any backups at all? Did you have the phone set to sync contacts in iCloud, or were you just backing up to iCloud? If you were just backing up, then you should be able to access the backup, but if you were not syncing, then you probably cannot see the contacts in iCloud. You would have to wait until you restore from the backup to see them. You will probably have to go onto the iCloud website to erase and remove the device from Find My iPhone if you want to clear it off.

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Standard troubleshooting...
Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider if, it comes up. Takes about 5-15 secs of button holding and you won't lose any data or settings.
Remove all apps from Recently Used list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red (-) to delete all apps from this list.
- Press the home button twice when done.
If still a problem restore with your backup.
If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
If still a problem, it's likely a hardware issue.

My iPhone 5 having a problem that I can open my lock screen but I cannot slide open my phone even Slide to power off too, It just cannot slide.

My iPhone 5 having a problem that I can open my lock screen but I cannot slide open my phone even Slide to power off too, It just cannot slide.

Hello MarvanCheong,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Restart your device
Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
Clean the screen with a soft, slightly damp, lint-free cloth.
Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
Best of luck,
Mario

TS3694 I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?

I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?

I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.

HT201077 Why can't I access my iCloud albums from apps on my mobile devices?When I go to access my albums from any app on my phone or iPad, I cannot access the iCloud albums, only the albums synced with iTunes/iPhoto manually. This is frustrating because

When I go to access my albums from any app on my phone or iPad, I cannot access the iCloud albums, only the albums synced with iTunes/iPhoto manually. This is frustrating because I cannot add to those albums from mobile device, I have to add to them during a Mac sync. I would like to be able to use my iCloud albums to organize my photos but if I cannot access them from apps it seems pointless. I will end up having to maintain both an iCloud library and a separate iPhoto library which is more work that seems necessary. I want everything easy to organize and access. It seems like in this age where most people are more likely to use their mobile devices than their Macs (and some do not even own Macs) that there should be a mobile solution. Hopefully I am simply without a clue and you folks can help me out with a fix or a source of info as a solution. I have not found answers yet.

gail from maine wrote:
Hi keriah,
When you go to Settings>Pages, do you have the "Use iCloud" option turned on?
Cheers,
GB
That was it! Thanks!!!

HT1386 can hear phone ringing, screen is blank, cannot access the iphone

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