HT1386 computer says it cannot start sync session when I plug in my ipad

I am trying to back up my ipad so I can restore it. It keeps freezing and quitting on me. I went to sync it and the computer keeps coming up with the message that it cannot sync because the sync session did not start. help!!!!

You might have an app that is corrupt or that's causing problems. Try cloaking all of your apps, reboot the iPad again, get a fresh start and see if the freezes and crashes let up.
Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it. Closes all of your apps like this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

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