HT1386 Has this been helpful for anyone?  It doesn't work for me.

I've been trying to sync my phone and nothing works since the latest upgrade ... any suggestions/comments/answers?

Any problems/issues/errors?  What happens when you try?  Give us something to work with lol!

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    Hi, everybody
    I'm just starting our attempt to put together ZfD app packages for MS Office 2007. I've tried 2 different route with poor results for each. I'm looking for guidance and suggestions and, hey really, the simple final solution. :)
    Objectives: Each app package will install locally one of the Office apps (e.g., Word) if it is not installed and then launch it, otherwise it will launch it. It gets installed locally to the C: drive using all the MS default choices, but runs from the desktop ZEN/NAL shortcut. All desktops are XP, not Vista or W7.
    Routes tried and failed...
    1) Simple app, uses distribution and run scripts to figure out if already installed, then installs using network shared drive and config.xml file for just the one app. The result ought to work -- no particular error in the package, those are fixed -- but what happens is something different each time with the MS setup.exe, and it never does complete without its own error (various and different each time). So, this appears to be completely unreliable because launching MS's setup.exe from a simple app is unpredictable and incomplete.
    2) Snapshot of a successful setup.exe and config.xml install. This ALMOST works... well it does in fact work but the snapshotted app gives an error once it finishes launching -- "Microsoft Word Has Not Been Installed for the Current User" -- and exits. From the research I've done on this message, the MS program sees the "wrong" Windows profile on the destination environment, compared to that in the snapshot, and figures it's now been installed from a bootleg copy of Office 2007.
    At this stage all I can think of is expletives. We've paid for everything, I've followed all the usual and customary steps, played by the rules, been polite (and also used the necessary computer swear words), and now I just want to insult everyone in Microsoft's marketing department for ruining everyone's life yet again. Can't we just do this, is it too much to ask!?!
    Please help me. What is really going to work for distributing and maintaining Office 2007 apps using our ZfD environment? ALL USEFUL SUGGESTIONS WELCOME. Thank you. Bless you.
    -Kent S.
    Be strong as a ship and wise as a whale

    These questions are really best in the Microsoft Office Forums.
    These are MS Office Questions not ZEN Questions.
    Novell did not design Microsoft's Office Install.
    I have nothing against snapshots, but it does not work great with the Office
    installs, which you yourself know since you are posting here with problems
    based on that.
    And your other method you are trying with the break out is not working well.
    We also know that from experience.
    We can tell you that the way most people install it and the way most people
    succeed doing it, is by doing it the way recommended and designed by
    Microsoft.
    ZEN does that just fine.
    Craig Wilson - MCNE, MCSE, CCNA
    Novell Knowledge Partner
    Novell does not officially monitor these forums.
    Suggestions/Opinions/Statements made by me are solely my own.
    These thoughts may not be shared by either Novell or any rational human.
    "KentFSmith" <[email protected]> wrote in message
    news:[email protected]...
    >
    > Thank you, Grimlock (-Grimlock?-)
    >
    > Through a google search I encountered a very close suggestion, and the
    > poster said they couldn't remember the name of a MS utility but that
    > there was one that would break out the individual MSIs from the Office
    > 2007 setup.exe bundle. The dependent app appears to be a simple and
    > possibly elegant solution, but without a good way to break out the MSIs
    > I don't see how to do anything other than with a config.xml ('Config.xml
    > file in the 2007 Office system'
    > (http://technet.microsoft.com/en-us/l.../cc179195.aspx)).
    >
    > Do you know of that utility and where I can find it?
    >
    > There is a lot of history here now of just doing the individual
    > applications. Everyone gets Word and Excel, but much fewer get
    > PowerPoint and Access. All other reasons aside, a compelling one is the
    > reduced number of help calls to the Help Desk here. Occasionally we
    > also just run the whole Office install for someone who needs some of the
    > odd utilities, but that is easily cost-justifiable for us to break them
    > out as exceptions. Otherwise, we focus 90% of our support on just Word
    > and Excel and it pays off nicely.
    >
    > If we switch to putting full Office 2007 on all PCs then there may be a
    > better approach that include other tools than ZfD, such as the fact that
    > we replace 1/3 of all PCs in the organization each year (so that no
    > hardware is more than 3 years "behind"). We could put 1/3 of all Office
    > 2007 installs into the new PC image. But we still need to support all
    > the use of the apps after the install, so ZfD MUST work well, it simply
    > MUST work well or we're screwed, to use the vernacular. Also, just
    > switching from what we've been doing for years -- single app orientation
    > -- means introducing new-ish issues that have to discover and explain to
    > our comrades, and to adjust our orientation with unknown future costs.
    >
    > But that may end up being the simplest adequate solution. And that's
    > what I want.
    >
    > -K
    >
    > grimlock;1883526 Wrote:
    >> Craig Wilson wrote:
    >> > You should really focus on #1.
    >> > Snapshot is not the way to go.
    >> >
    >> > Details about what is Not working or what random behavior may help
    >> folks.
    >> > Ask in the MS forums may help too. dont' mention zenworks.
    >> > Just say you are installing as Administrator from a share and getting
    >> these
    >> > errors.
    >> >
    >> > While not 100% accurate, it should be good enough to get some good
    >> feedback.
    >> >
    >>
    >> Nor is installing 1 app at a time. Install the whole suite, have an
    >> icon for each app that runs the exe for that app with a dependency on
    >> the another app that points to the installer msi.
    >>
    >> If any user runs any app, it will run if the executable is there
    >> (meaning it's been installed). If the executable is not there then it
    >> calls the dependent application (the installer app) and installs it,
    >> and
    >> then runs it.
    >
    >
    > --
    > KentFSmith
    > ------------------------------------------------------------------------
    > KentFSmith's Profile: http://forums.novell.com/member.php?userid=2927
    > View this thread: http://forums.novell.com/showthread.php?t=391573
    >
    >

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