HT1386 How do I get Windows to recognize my phone?

Itunes says it can't connect to my phone because it timed out. I've uninstalled and reinstalled Itunes, plugged my phone into different USB ports. plugging it in will start Itunes, even, but the devices window under "File" is grayed out, and no device shows upper right in the Itunes welcome window.

Hi jdsmillie!
I have an article here for you that will help you troubleshoot this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for using the Apple Support Communities!
Cheers,
Braden

Similar Messages

How do I get Windows to recognize the built-in Airport card?

I just installed Windows XP Media Center Edition SP3 and I can't get it to recognize my wireless card so I am unable to use the internet. If anyone has had this problem or can help out that would be great. Thank you!

I have a similar problem. But when I throw in my Mac OS X disc it says that I can do an update and it seems it will work but then another window pops up and says that an update file is missing. So I cant do the update and I can't use any of the built-in stuff like airport and speakers. Any suggestions?

HT1386 how do i get itunes to recognize my new (from 3G to 4S) iphone?

i cant get my new phone to sync with my old phones itunes. itunes doesnt show the new phone on the left hand side

Make sure your system meets the requirements to sync the 4S, which are:
Mac: OS X v10.5.8 or later
iTunes 10.5 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
If they do, check these articles for troubleshooting steps:
iPhone not recognized in iTunes for Mac
iPhone not recognized in iTunes for Windows

How can I get iMessage to recognize my phone number AND my email address?

I used to get imessages using my phone number. Then my iphone screen broke and I ended up buying a new one. Now when I restored my iphone, the imessaging only recognizes my email address (the one connected to my apple id) and not the phone number. The phone number shows up as a lighter type font and can not be selected. I made sure this number is part of my apple ID but that did not help. I have deleted and restored the account twice.
The imessage is working but only using the email address.
Ideas?
Jennifer

the link Ckuan put up helped me resolve this. thank you.
i signed out of both imessage and facetime on my computer and iphone. (i actually wasnt signed into my account on my iphone)
but i did sign in on my iphone
i then made sure that my tel number was the only button ticked
then once that was sorted i went back to my computer and signed in to both imessage and facetime and my number was now an option.
i made sure it was ticked and all was ok.
i think my problem occured from when i done a "reset all settings" ... i only done this reset because my keypad on my iphone was sticking and that was a solution to sorting that.
thanks again

HT201269 My old windows computer crashed and I had to buy another one. I rescued my itunes file off of the old one and installed it on the new desktop. How do I get itunes to recognize it so that I can get all my old music (mostly burned CD's) to be rec

My old windows computer crashed and I had to buy another one. I rescued my itunes file off of the old one and installed it on the new desktop. How do I get itunes to recognize it so that I can get all my old music (mostly burned CD's) to be recognized

Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

How do I get Windows 8 Pro to recognize my optical drive?

How do I get Windows 8 Pro to recognize my optical drive? I put in an installation disk and the OS does not recognize it is there?

I looked for drivers for my superdrive but they don't appear to be available from the manufacturer (Sony). Fortunately I was able to load the contents of the installation disk onto the mac side of my computer and transfer it onto the windows side where I could install it. So I am fine for now but it would be nice to have a functioning optical drive on my windows side if possible.
The superdrive is internal. I downloaded the bootcamp support files from bootcamp assistant right before installing windows so I assume if a driver exists it would have been installed.
Do you know where I could get a Windows 8 driver for an internal OPTIARC DVD RW AD-5690H?
Thank you for your help.

Bridge wont recognizw my Nikon d610. I am running windows 8 and photoshop cs6 with 8.6 camera raw plug in. How can I get bridge to recognize my camera? Thanks to anyone who can help!!

Bridge wont recognizw my Nikon d610. I am running windows 8 and photoshop cs6 with 8.6 camera raw plug in. How can I get bridge to recognize my camera? Thanks!!

That camera model has been supported since ACR 8.3 and it is most certainly supported by ACR 8.6 and ACR 8.7 (beta).
Either you have damaged, corrupt image files, or a faulty Photoshop and/or ACR installation.
If there are no privacy issues, you can post one of your files to the FTP service of your choice (such as Dropbox or yousendit.com), post the link to it, and someone here can take a look at it for you.

How do I get iTunes to recognize a new device if I accidentally did not hit new device when I first hooked it up? I hit the button that said I wanted to back it up from my old info

How do I get iTunes to recognize a new device if I accidentally did not hit new device when I first hooked it up? I hit the button that said I wanted to back it up from my old phone. The new phone is my husbands and I don't want to back up my phone info on it. I re connected it hoping it would prompt me with the option again and it doesn't , it just shows up as a back up to my phone. How can I get it to give me that option in the beginning again

First of all, I think the first time you sync an iPod that's formatted for Windows on a Mac, the sync process reformats it for Mac. You can check what it is now by looking for the iPod with Disk Utility. If it's Mac OS Extended, it's formatted for Mac already.
Also, there is no current iPod updater app these days. iTunes handles it through the Restore button. If you are not able to use the latest iTunes because of your Mac, I can understand. The latest version of iTunes should run with 10.3.9 or later, if the hardware can handle it.
You said the battery was low so let it recharge for a while.
You should also reset the iPod. It's part of the 5Rs, which you should go through as the starting point for iPod trouble-shooting.
http://www.apple.com/support/ipod/five_rs/wheel/

How do I get itunes to recognize my bookmarks in Mozilla. When I sync my iphone, it does not give an option to sync Mozilla, only IE and Safari

How do I get itunes to recognize my bookmarks in Mozilla. When I sync my iphone, it does not give an option to sync Mozilla, only IE and Safari

Hello pbdanner,
It seems your iPhone isn't recognized in iTunes for Windows. The following article provides troubleshooting steps which may help you find a solution:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D

How do i get itunes to recognize my device

how do i get itunes to recognize my device

Hello there,
It sounds like your iPod Nano is not seen in iTunes. I recommend the troubleshooting steps from the article named:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Here is an overview of the troubleshooting to be done:
1. Start with the iPod Troubleshooting Assistant
If you haven't already done so, use the iPod Troubleshooting Assistant that applies to your iPod. This will often solve your issue.
If you're still experiencing the issue after going through each of the steps in the assistant, continue with the steps below in this article. The most likely solutions are listed below (for both USB and FireWire (IEEE 1394) iPod connections). Check each section starting from the top of the list to see if that is what's keeping your iPod from appearing.
Note: To determine if your iPod syncs via USB or FireWire, check the table in the Additional Information section below.
2. If your iPod displays an exclamation point folder or sad iPod icon
3. Charge the iPod and make sure it is getting power
4. Secure the iPod's connections
5. Disconnect other USB Devices
6. Determine whether your iPod's cable functions properly
7. Place the iPod into Disk Mode
8. Determine which format the iPod is in
9. Verify that USB drivers are installed
10. Determine if Windows confuses iPod with a network drive
11. Determine if third-party software may be causing conflicts
12. Reinstall iTunes
13. Make sure FireWire card is a WHQL-certified IEEE 1394 card
14. Check for a conflict in the FireWire chain
15. Determine if there may be an issue with your computer
16. Your iPod needs service
If the issue persists, try uninstalling iTunes and its associated apps with this article named:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Thank you for using Apple Support Communities.
All the best,
Sterling

How do I get Itunes to recognize my new Ipod 5?

How do I get Itunes to recognize my Ipod 5?

Here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
You need iTunes 10.7 or later on the computer.
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar.

How do I get itunes to recognize my ipod touch apps?

Hi, so I reinstalled Windows and all my apps on itunes are gone but they are on my ipod touch. how can I get itunes to recognize the apps that I have on my ipod touch, so when I go sync, the ones on my touch won't erase?

Click here and follow the instructions.
(39061)

How do I get iTunes to recognize my device? Since installing iOS 8.1.2 it no longer recognizes my iPad.

How do I get iTunes to recognize my device? Since installing iOS 8.1.2 it no longer recognizes my iPad.

Hi, snewc.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I would recommend going through when a device is not recognized in iTunes.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

How do I get iTunes to recognize songs from other sources?

how do I get iTunes to recognize songs I transferred from another computer of were downloaded from another source?

I'm not sure I understand but are you sayng these music files did not import into Itunes? If they are on your comuter and in the format iTunes excepts just drag and drop them into itunes
These are the current formats
iTunes 11 can currently read, write and convert between MP3, AIFF, WAV, MPEG-4, AAC and Apple Lossless (.m4a)
If they are FLAC based music you will need to convert them with a 3rd party piece of software to Apple Lossless or mp3
The windows version also handles transcoding WMA files to other formats but will not natively play them

. How do I get it to recognize my ipod and regain functionality

My home computer crashed and I lost ipod program. I have installed on my work computer. How do I get it to recognize my ipod and regain functionality?

Are you really using Windows 2000? That could be the problem.
Make sure the cable connections are nice and tight. Also try using a different USB port or using a well known working 6G Nano sync cable. It might not hurt to unplug an other USB peripherals that are attached to your PC.
More troubleshooting assistance can be found here:
http://support.apple.com/kb/ts1369
B-rock

HT1386 How do I get Windows to recognize my phone?

Similar Messages

Maybe you are looking for