HT1386 I am getting an error message that the old Itunes cannot be removed from my computer what to do??

I tried to uninstall the old itunes as I read online if it did not recognise my Ipod that was what to do. I went in and uninstalled Itunes, Bonjour and Quicktime. Then I tried to download and install them again but it kept saying the old itunes could not be removed. Now what do I do?

Then I tried to download and install them again but it kept saying the old itunes could not be removed.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Similar Messages

  • Updated iTunes and now get an error message that the file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. ??

    updated iTunes and now get an error message that the file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. ??

    hello!
    i have a similiar problem:
    i upgraded my mac from 10.6.8 to 10.7.something recently, but i did NOT update itunes, still running version 10.4.1. now i wanted to open itunes but it tells me, that my iTunes Library.itl was created by a newer version of iTunes - which i never used!
    its annoying since i dont want to be forced to download a 720MB pckage of itunes every month - even more so, if the system start "lying" to me.
    or is it another problem? anyone got the same? any solution? maybe an erratic prompt?
    thanks, florian

  • I am unable to open a project that I have worked on and saved.  I get an error message that the file is damaged and cannot be opened.

    I am unable to open a project that I have worked on and saved.  I get an error message that the file is damaged and cannot be opened.

    Leslie Tanaka
    Travel and detours have kept me from following up sooner. If the problem that you wrote about still persists.....
    Let us go back over that Adobe document regarding troubleshooting damaged projects.
    3. Delete the Application Preferences
    Where you able to follow that path and delete the Adobe Premiere Elements Prefs file at the end of the path? And, after you did, did the saved/closed programs still refuse to open? If you could not carry out this procedure, what were the limiting factors that kept you from do
    7. Test to see if individual media files are causing the problem.
    That is an important one. How far did you get into following the instructions given in the document? If you could not complete the test, what was the major block that prevented you from doing so?
    I want to make sure that we have gone through everything in that document and ruled all factors there in or out. If it was a matter of you not understanding the instructions, I am hoping that the above will channel you questions to me so that I can clarify anything that you did not understand in the Adobe document instructions.
    I do not recall if I asked previously. Even if you cannot open all your saved/closed projects, can you still open a new project and save/close it? Maybe even reopen it?
    Please review and consider.
    Thank you.
    ATR

  • I downloaded an album and one single song just fine and then bought a second song and I keep getting an error message that says, You don't have enough access priviledges.  What can I do to download this song?

    I downloaded an album and one single that I purchased just fine and then purchases another single and I keep getting an error message that says, You don't have enough access priviledges.  What can I do to get this song?  I am just going to have to ask for a refund and forget it?

    What version of iPhoto do you have installed?  Is if one of the versions shown as not compatible in this screenshot?
    If it is then go to the App Store and download iPhoto 9.5.  It will be free if you have an iPhoto 9 or later verson currently.
    OT

  • HT1349 When I click on a song in iTunes, I get an error message that the song could not be located.  This just started happening.  Why?  And how can I fix this?

    I have all of my songs on an external hard drive.  It was working fine with iTunes; now when I click on a song, I get an error message that the song cannot be located.  What happended and more importantly, how can I fix this?

    Is this an iPad issue? Not sure where you are "clicking" or how you are accessing. A little more info would help.

  • I am trying to re-install Photoshop CS6. The files have downloaded but I get and error message that the Adobe Support Advisor is required to determine what the installation probIem is. I click on the link that says "get the Support Advisor here only to be

    I am trying to re-install Photoshop CS6. The files have downloaded but I get and error message that the Adobe Support Advisor is required to determine what the installation probIem is. I click on the link that says "get the Support Advisor here only to be told the Support Advisor no longer exists!! A blind loop. I need to have Photoshop CS6 installed...what do I do from here??

    The CC Cleaner Tool assumes the Akamai Download Manager is activated and it has not. It seems to be the missing file that triggers the error message. \in a previous re-install I was prompted to download & install the Akamai Download Manger, but not this time. Is there somewhere on the Adobe website that I can download it??

  • When I try to sync my iPhone, I get an error message that says "This iPhone cannot be used because the Apple Mobile Device Service is not started.  There's no explanation of what to do to fix it.

    When I try to sync my iPhone, I get an error message that says "This iPhone cannot be used because the Apple Mobile Device Service is not started.  There's no explanation of what to do to fix it.

    Follow  this article:
    How to restart the Apple Mobile Device Service (AMDS) on Windows

  • I am having trouble downloading purchased songs to my iphone.  I keep getting an error message that the song could not be downloaded.  Why?  How do I fix this?

    I am having trouble downloading purchased songs to my iphone.  I keep getting an error message that the song could not be downloaded.  Why?  How do I fix this?

    Hello Dawnellk,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store.
    Best of luck,
    Mario

  • TS3899 When I send an email I get an error message that the receiver does not allow "relaying" it doesn't matter who the recipient si

    When I send/forward an email I get an error message that the recipient does not allow "relaying". It doesn't matter who the recipient is.

    Go into Settings>Mail, Contacts, Calendars>your account>Outgoing mail Server>SMTP>Primary Server then turn Server ON and fill in both User Name & Password>under Outgoing Mail Server.

  • I am trying to add my brother printer series HL-2270DW, but I keep getting an error message that the software is currently when it tries to install it.

    I am trying to add my brother printer series HL-2270DW, but I keep getting an error message that the software is currently unavailable. How do I fix this?

    I am also having this same problem. I have updated my computer. I have downloaded the complete brother driver package from Apple as well as the drivers from Brother. As far as I can tell, all have been installed successfully. It is only when I try to ADD the printer do I get that message. Both my roomate and I have Macbook Airs so we cant use the disk which came with the printer. This is irrelivant anyway as the drivers have been successfully downloaded and installed. SO FRUSTRATING!!!!! 

  • HT3500 I keep getting an error message that the "spools are full".  How do I access the spools and how do I empty them?

    I keep getting an error message that the "spools are full". Where do I find them and how to empty them?

    You may be able to determine the reason for this error by examining your Mac's logs with Console. To do that find the Console app - it is in your Utilities folder and looks like this
    You can find it by selecting Utilities from the Finder's Go menu.
    Open Console.
    If the log list column on the left is not already displayed, show the log list by selecting Show Log List from Console's View menu.
    Locate system.log in the list and select it. Many date and time-stamped entries will appear, hundreds of them, and you must find the entries relevant to your Mac's problem. To do that choose Clear Display from Console's toolbar. Leave Console running while you choose Print from iPhoto again. Examine any new entries logged in Console. If there are any, copy and paste them in a reply.

  • I am getting an error message, that the laser can't calibrate to burn a cd.

    I am getting an error message, that the laser can't calibrate to burn a cd. Is there a way to fix this?

    If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
    If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
    (95452)

  • I have uninstalled and reinstalled iTunes several times, but keep getting an error message that "the registry settings for importing and burning CD's and DVD's is missing".  Can anyone help with this?

    I have uninstalled and reinstalled iTunes several times, but keep getting an error message that "the registry settings for importing and burning CD's and DVD's is missing".  Can anyone help with this?

    It keeps telling me to reinstall iTunes, but it continues to come back with the same error message.

  • Getting a error message that the song From time by Drake not sync.

    Getting an error message that the song called From time by Drake not sync. or could not convert.

    <u>'''''Other Issues''''': to correct security/stability issues</u>
    <u>'''Install/Update Adobe Flash Player for Firefox'''</u>: your ver. 10.0 r45; current ver. 10.1 r53 ('''important security update 2010-06-10''')
    See: '''[http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash Updating Flash]'''
    -'''<u>use Firefox to download</u>''' and <u>'''SAVE to your hard drive'''</u> (save to Desktop for easy access)
    -exit Firefox (File > Exit)
    -check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
    -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash
    -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1
    *<u>'''NOTE: On Vista and Windows 7'''</u> you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
    *'''<u>NOTE for IE:</u>''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer.
    *Also see: http://kb.mozillazine.org/Flash ~~red:'''''and'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

  • HT1386 I am getting an error message that syncing failed to start.  Any ideas why?

    I am getting an error message that syncing failed to start.  Any ideas why.  The ipad is working fine.

    Then I tried to download and install them again but it kept saying the old itunes could not be removed.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Maybe you are looking for

  • Partial Delivery

    Hello All:    Can't make paritial delivery work on my SBO.. This is for test.. I have a sales order with item requestion 10 pcs.. I copy to delivery and make quantity 5 pcs.. And when I come back to do another delivery for it The line has close, if I

  • Shopping Cart created with delivery date outside factory calendar

    The user specified 13.08.2207 as the delivery date.  The Cart was approved and converted to a Purchase Requisition.  Status is now 'error in process' and of course no Requisition exists in table EBAN.  We cannot change the Cart because it is approved

  • Add Media to Library

    I have a large  library of sound effects on my computer and I was wondering if there is a way to add them to the Final Cut Pro X library. I mean the one that contains the standard media.

  • How to stop javascript alert popups from stealing tab focus?

    I have two gmail accounts, and usually a lot of tabs open. So sometimes I log into my other gmail account while a tab somewhere else still is logged in to my other. Sooner or later, the gmail with the old login session notices this, and makes a littl

  • About carrier lock

    I have an iPhone 4 and it is from Japan. It's contract is expired but it's still locked and I am not able to use my carrier. So now what should I do to unlock it.