HT1386 I am trying to sync my iPhone
I have purchased music from my iPhone 4 that was transferred to the 5 c which has never downloaded. I am trying to sync it with computer in order to get a my info
I am connected directly via the USB cable that came with my iPhone. I'll try changing my Firewall settings and see if that solves the problem.
UPDATE: I looked at both my Windows and Anti-Virus Firewalls and both have exceptions in place which should allow iTunes to function properly. Also, it occurs to me that I might mention that when I synched my iPod Touch last night I did not experience this problem. It is only occuring with my iPhone 4.
Similar Messages
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HT1386 I am trying to sync my iphone to the computer. Please help.
I am trying to sync my iphone to my computer. Please help.
Hi lindaasw,
Welcome to the Support Communities!
Do you have the latest version of iTunes for Windows installed? I would turn on the sidebar and the menu bar just to make sure you are seeing everything. If the iPhone is still not recognized in iTunes, follow these troubleshooting steps:
iTunes: Turning on iTunes menus in Windows 8 and 7
http://support.apple.com/kb/HT5610
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
- Judy -
So, trying to sync my phone - hours now of "Step 5 - waiting for items to copy"
What can I do?"would it work if i backed up or restored my iphone on my macbook? "
No.
"The computer it is synced to is a dell"
So, copy everything from the Dell to the Mac.
Your iphone will be erased and the content replaced with the content from the new computer. You need to amke sure that everything is on the new computer.
Migrating to a Mac -
I purchased an iphone 4 in July 2012. I set it up to synch with Windows Outlook on my 2009 HP laptop computer (Windows 7). This seemed to work fine.
A few weeks ago, I was notified that my itunes or iphone software needed updating. With my iphone plugged into my computer, I performed the update. When it was over, I had an error message on my iphone indicating that it needed to be reset. I did this and there was no information on my iphone. I then synched with the laptop and everything appeared to be restored.
HOWEVER, now when I synch, items that I enter on my laptop show up on my iphone BUT items that I enter on my iphone do NOT show up on my laptop. How do I fix this?All content bought/downloaded from iTunes is tied to the account that downloaded it and it can't be transferred to a different account - so you will need to authorise your old account on that computer if you want to transfer its purchases over.
Authorising/deauthorising : http://support.apple.com/kb/HT1420
Syncing with a new computer : https://discussions.apple.com/docs/DOC-3141 -
HT1386 I am trying to sync my iPhone to iTunes
iTunes has been telling me "Waiting for items to copy" now for about 12 hours. What is preventing the process from completing?
I am connected directly via the USB cable that came with my iPhone. I'll try changing my Firewall settings and see if that solves the problem.
UPDATE: I looked at both my Windows and Anti-Virus Firewalls and both have exceptions in place which should allow iTunes to function properly. Also, it occurs to me that I might mention that when I synched my iPod Touch last night I did not experience this problem. It is only occuring with my iPhone 4. -
I have been trying to sync my iPhone and its not syncing. I've synced it before but now it has gone away. How can I re-sync it? Please help.
you did enable Music syncing in iTunes, yes?
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I have been trying to sync my iphone for two days and it is stuck on 2 of 6 i have tried to sign in and that does not work too
what is wrong?Same problem here - iPhone 6, iOS 8.1.2 and itunes 12.0.1.26
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my laptop had a virus and I am trying to sync my IPHONE 4 to my desktop, how can I sync my phone without losing all my music, apps and contacts?
You are talking about the menu bar of Itunes, right?
Yes. With iTunes open the menu bar is at the top of your screen.
where exactly is the Store/synck you iphone option?
After you authorize the computer connect your iPhone then follow the instructions here > iOS: How to transfer or sync content to your computer
When you are done transferring the data to the desktop, right or control click the iPhone under Devices left side of the iTunes window then click Back Up.
That way you will have a backup just in case you need to restore your iPhone. -
I have the iPhone 4. I recently switched from PC to IMac. I am trying to sync my iPhone, but iTunes will not let me add or remove anything. Do I need to change a setting since I changed computers? I try to add songs from my music into my phone section and it will not go... Plus the playlists on my phone are not updated on my iTunes phone on my computer. Its like it never updated. What am I doing wrong??
Iphone will sync with one computer at a time.
When you sync to another it will delete the current content.
Make sure you have copied everything from your old computer to your new one first. -
Please can anyone help? I am trying to sync my iphone music with itunes, but am finding that as soon as the sync is complete the data bar shrinks back from almost full (my entire music library) to just 100 songs, which happen to be the contents of one playlist I have. i cannot seem to change the music content on my phone no matter what? PS when I hit sync the capacity bar fills up, but when I apply, it drops back to just those songs I already mentioned :- (
thank you randers4, unfortunately these restrictions aren't to blame. Now I realise the problem - I tried to play some of the music and found out that the source data wasn't attached. The computer was rebuilt and backed up - and it seems perhaps hasn't all been copied back. I am currently attempting to copy accross some itunes files from my backup drive. Bit confused, too many itunes files of different types but fingers crossed getting closer to the solution......?
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I am trying to sync my iphone with itunes on a new computer, but over 3 quarters of my music is missing. It seems that only the songs downloaded on itunes in the last 6 - 9 months have transferred. How can I get the rest of it to sync?
You have posted to the iTunes Match forum, which your question does not appear to be related to. You will probably get better help by posting in the Using iPhone forum.
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Last night I tried to sync my Iphone 3GS to my laptap because I had a lot of new music. What happened was, at first I lost all my music, photos, and all my contacts (all phone numbers). I was able to retrieve some music, not the new ones, some photos but not all, and none of my contacts. What did I do wrong and how do I get my songs/contacts/photos back.
Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books. -
Hello! I am trying to sync my iPhone 4 to my iTunes. My phone is connected to my computer, (was able to import pics) but I cannot manage my apps or music in iTunes. I ran diagnostics and it says 'no iPhone found'. It then takes me to Apple Support that says:
The device cannot be restored in iTunes.
An exclamation point, question mark, plug symbol, or "X" appears next to the device's entry in Device Manager.
During an update or restore, the device may no longer be recognized by iTunes
HELP!Hello, Shandey.
Thank you for visiting Apple Support Communities.
With the symptoms you described, try the step in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > If the device is not recognized while in Recovery Mode and If you see two "Apple Mobile Device (Recovery Mode)" entries with exclamation marks on them. Then select the appropriate operating system that you are using.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Cheers,
Jason H. -
I've done all of these recommended steps. My problem is that I have a new laptop that I am trying to sync my iPhone (and iPad for that matter) via Wi-Fi but both devices are looking for the old laptop to sync. My iTunes is version 11.0..3.42, iPhone is 6.1.4, and iPad 6.1.3. Any suggestions?
All I had to do was complain. I synced my iPhone to the Windows machine, checked the other account at iTunes prompting (where no apps had shown up previously), reconnected the iPad, and 140 apps downloaded including the App Store. I have no idea why.
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How do I stop iTunes 10.6.3 from trying to sync an iphone 5
I have an iMac running OSX 10.5.8 and iTunes 10.6.3; I also have a new MacBook with a retina display and an iPhone 5. My problem is that the iMac keeps on trying to sync the iphone over wifi, and I keep getting a popup with a message that the iphone requires iTunes 10.7 (which won't run on 10.5.8). My iphone won't sync with the MacBook until I address the popup on the iMac. I have no intention of updating the software on the iMac, and I can't figure out how to get the iMac to just ignore the iphone and let the iphone sync with the Macbook. Any help?
I use an older computer that doesn't do syncing with new gadgets so I can't check but it would surprise me if there wasn't some way to turn off wireless syncing. Check:
How to Use Wireless Sync in iOS 5 - http://www.pcworld.com/article/242242/how_to_use_wireless_sync_in_ios_5.html
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing - http://support.apple.com/kb/TS4062
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