HT1386 I am unable to sync my phone to my pc

I am unable to sync my phone to my pc.
Keeps saying I need to uninstall and re install but that has not helped

Hey there bluecheckcells,
Without knowing what the error message says its a it difficult to recommend troubleshooting but take a look at this article and see if it helps you out:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Regards,
Sterling

Similar Messages

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  • HT4623 unable to sync my phone with computer

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    provide info as to what
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    take your mind and grant us insight to the situation of your iphone layout

  • HT1386 Device icon does not appear on I Tunes, unable to sync I Phone or I Pad

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    Have you looked here:
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing

  • I am unable to sync my phone photos to iPad despite buying more space on iCloud tried all settings suggestions so what else can I try?

    I am. Unable to sync all my photos from my iphone5 to my iPad despite buying additional storage and have checked all settings etc on both devices   Help I want my china photos on my pad.....

    You don't need additional iCloud storage to sync photos.
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  • HT1386 I am unable to Sync my music

    I am unable to Sync my music, indicates a "duplicate file name was specified."  Thoughts?

    If you  have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
    Then make sure that you have the right boxes chacked to sync. See:
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    Have you successfuly synced from that iTunes library before?

  • I have been unable to sync my phone with itunes - how can I fix this?

    When I link into itunes, I am told that my phone is not registered.  I have had my phone for less than 6 months.  It worked through the itunes up until May and then I was unable to get it to connect to sync with itunes.  I am able to buy products but not share with my other devices.  How do I fix this?

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  • I'm unable to sync my phone to my iTunes library

    I went to plug my phone into iTunes to sync new stuff to my library, and it's like iTunes or my computer completely ignored my phone, or as if it wasn't there. My phone charges when plugged into the computer, but I believe something may be wrong with iTunes, because it doesn't sense that my phone is plugged in, and I have my settings where my phone should automatically sync with iTunes the moment it's plugged into my computer.

    Hi hannijin,
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    Finding the OS X version and build information on your Mac - Apple Support
    https://support.apple.com/en-us/HT201260
    Apple - OS X Yosemite - How to Upgrade
    https://www.apple.com/osx/how-to-upgrade/
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  • HT201210 Unable to sync my phone to my iTunes on my computer.  Also receive this error message when trying to reload my ipod or iphone.  #42404

    Have been unable to use my ipod, so tried to sync my iphone to use for audio books and music.  Now it won't sync my iphone either and I get this error message which isn't one of the ones listed in help #-42404
    debrah012946

    Hi debrah012946,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    Click on the link to see more details and screenshots. 
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    http://support.apple.com/kb/TS3258?viewlocale=en_US
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  • HT1386 I am unable to restore my phone

    I wiped off my phone by accident . I have synced it always. i am trying to restore but everytime I connect the phone to my computer I get the message that your phone is alreaduy upgraded but when I say okay I dnt see my ihpne conected anymore

    you can through itunes or right from the phone.  plug phone into itunes.  and where your device is click option to restore to factory defaults.  it will wipe phone to factory with newest IOS.  then do a restore in itunes. 

  • Unable to sync my phone

    I hope someone can help me. 
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    I install PC Suite and all Sync issue works fine.
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