HT1386 I can not get my iphone to work on any itunes serial # dqgkv043dt9y

Serial # DQGKV043DT9Y
My iphone will not connect to itunes and can not down load photos from my iphone.
I have tried to turn icloyd and it makes no difference.
Thank-you Eric

Windows: http://support.apple.com/kb/TS1538
Mac: http://support.apple.com/kb/TS1591

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