HT1386 i can't seem tp sync my old ipod touch to my new laptop. it says i need to upgrade my itunes on the ipod but i get an error. what do i do?

i can't seem tp sync my old ipod touch to my new laptop. it says i need to upgrade my itunes on the ipod but i get an error. what do i do?

Not good
Error (-1)
Try on another computer
Also see:
iOS: If you can't back up or restore from a backup in iTunes
Then see:
-1 error
-1 error too
If still problem  that means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

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    Message was edited by: IwasNowiAm

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